Pitney Bowes
2.7 of 5 411 reviews
www.pb.com Stamford, CT 5000+ Employees

Pitney Bowes Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

2.7 411 reviews

                             

70% Approve of the CEO

Pitney Bowes CEO Marc Lautenbach

Marc Lautenbach

(79 ratings)

36% of employees recommend this company to a friend
128 Employee Reviews Back to all reviews
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Insert mail on a high volume machine of siemens.

Mail Serter (Current Employee)
Grand Prairie, TX

I have been working at Pitney Bowes full-time for less than a year

ProsIt is very fast machine.

Consits constantly stops all the time.

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1 person found this helpful  

Great Opportunity, Company is still stuck in the 'corporate' world of churn and burn.

Inside Sales Specialist (Former Employee)
Shelton, CT

I worked at Pitney Bowes full-time for more than a year

Pros401K, Benefits - its a classic 9-5 job

ConsMajority of Management is 'recycled' from other departments. Hardly ever brought new, young, or energetic people into positions that could make a change. Too many 25+ year employees who are set in their ways. Competency of these individuals is inadequate for growth as they do not foster new ideas or promote change.

Hours are set 9-5.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Dying Industry

Internal Auditor (Former Employee)
Stamford, CT

I worked at Pitney Bowes full-time for more than a year

ProsDecently dynamic group of people running the organization. There are the usual employee engagement initiatives. Nothing extraordinary about the company.

ConsNothing overly negative to add.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Company is eager to evolve and is open to new ideas

Manager (Former Employee)
Stamford, CT

I worked at Pitney Bowes full-time for more than 5 years

ProsLong standing and trusted brand, solid cash flow, ethical in business. Seek roles in business sectors that reflect strategic direction for the company and you'll do well.

ConsStill very tied to paper mail services and solutions. Old guard is rotating out, which should help accelerate evolution

Advice to Senior ManagementKeep that sense of urgency on the evolution. Don't hesitate to drop programs that aren't relevant to new direction.

Yes, I would recommend this company to a friend

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Most of the executives were not skilled in building teams

Account Manager (Former Employee)
Chicago, IL

I worked at Pitney Bowes full-time for more than 10 years

ProsAbility to move up the ladder. Managers working well with large profile customers can promote quickly alongside the Client's growth.

ConsExecutives had new initiatives every month and were always seeking to keep up with the competition's latest gimmicks to win customers. They were not original thinkers which has led to the downfall of the Services division.

Advice to Senior ManagementEliminate stagnant leadership and hire / promote leaders that will build teams in a positive manner.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Just another rung on the ladder

Anonymous Employee (Current Employee)

I have been working at Pitney Bowes part-time for more than 3 years

ProsWork at own pace, no pressure.

ConsDead end job, low pay.

Advice to Senior ManagementInspire more and value employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Pitney Bowes - an 'ok' place to work on balance and in an environment where good jobs are hard to find

Director Procurement (Former Employee)
Shelton, CT

I worked at Pitney Bowes full-time for more than 10 years

Prossome wonderful people, but rare. lot's of potential, but it can feel like a slowly sinking ship as mail volumes and reltated service decline - maybe the new CEO can turn things around

Conslots of mediocrity and and politics and senior management not help accountable (that may be changing)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It has wonderful benefits with this company.

Customer Service Representative (Former Employee)
Neenah, WI

I worked at Pitney Bowes full-time for more than 10 years

ProsThe benefits are the best around.

ConsYou job may be outsourced.

Advice to Senior ManagementKeep good employees, put them in a different area.

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If you ignore the chaos around you, and focus on the job and appreciate the benefits, you are good.

Inside Sales Specialist (Former Employee)
Shelton, CT

I worked at Pitney Bowes full-time for more than 8 years

ProsBenefits. 401K. Spiffs. Beneplace employee discounts. Tuition reimbursement.

ConsChaotic upper management. Slow reaction to market demands. Ineffective training and product knowledge for solutions beyond postage meters.

Advice to Senior ManagementI hate it that you let me go. But one has to wonder why is inside sales being downsized after field sales has already been diminished. Who is going to sell all those solutions?

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Inside Sales

CAM (Current Employee)
Spokane, WA

I have been working at Pitney Bowes full-time for less than a year

ProsGreat Benefits, some corporate structure tries to make it worthwhile to work, awesome 401k, tuition reimbursement, great bonus structure if you can get to it.

ConsLive in constant fear of not hitting bonus and not being able to pay bills. First month on the floor tracking for bonus, but if you don't hit a huge sales goal you make zilch for bonus. Managers have no concept of how to coach employees and only focus on doing useless reports to try to forecast where they might be in the next five minutes. Good luck getting help with a question as the supervisors in sales often have no clue.

Advice to Senior ManagementStop doing reports every 2 hours on where are numbers will be and start trying to improve sales by coaching your employees. There are exercises called role plays and voice recording technology that analysts could monitor help sales people tweak there word tracks and pitches to increase sales. Also, don't make an permanent decision on an employee 2 weeks out of training, give them a full month to figure out what they are doing. Especially when you don't have them shadow a successful employee and learn hands on. Module training is poor, need hands on real scenario training on machines and automation equipment. Make the base pay more or make the bonus pay out at a lower number, so employees don't have to stress about a catastrophic month or give up half way through, which I see regularly.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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