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Pitney Bowes
2.7 of 5 253 reviews
www.pb.com Stamford, CT 5000+ Employees
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Pitney Bowes Reviews

Updated May 16, 2013
All Employees Current Employees Only

2.7 253 reviews

                             

73% Approve of the CEO

Pitney Bowes CEO Marc Lautenbach

Marc Lautenbach

(11 ratings)

31% of employees recommend this company to a friend
76 employee reviews Back to all reviews
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2 people found this helpful  

Stamford, CT

Former Employee – worked at Pitney Bowes

Prosremote work at home in bad weather and every Friday.

ConsMost IT jobs have been outsourced, the employees always worried about job security, the company is trying to flush out the older employee to hire newly graduated college students to reduce the cost.
There is no career path and grow in the company

No, I would not recommend this company to a friend

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Saint Cloud, MN

Former Employee – worked at Pitney Bowes

ProsGreat People, OK Benefits, Good Product

ConsPoor Pay, Bad CRM, Poor Customer service,

No, I would not recommend this company to a friend

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Stamford, CT

Current Employee – been working at Pitney Bowes

ProsGood working environment, Friendly people

ConsManagement does not know what they are doing

Advice to Senior ManagementLearn from Apple,Ford other CEO's how to turn the company around.

No, I would not recommend this company to a friend

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Minneapolis, MN

Current Employee – been working at Pitney Bowes

ProsSeveral good-hearted co-workers help the day go by.??The top boss at the location and another management position really do care about what is going on. I sense they are very sincere.

If the machines are functioning, the day goes by quickly.

ConsIf the machines are NOT functioning, the day is a pain.

The wide variety of insurance choices I had when I started have disappeared this year.

Very slow to change. Top-heavy, HQ micro-management. Mail processing machines are poorly maintained. Paper adhesive labels and rubber bands, I am NOT kidding, are poor substitutes for steel springs and other OEM machine parts.

Annual "raises" are practically meaningless. Pay is half or less than half that of a U.S. postal worker for the same position. (I have relatives who have retired from the USPS.) When the raise is "approved", it is a couple months late and applied retroactively.

Poor dental coverage - only the most basic services are covered affordably. (Delta Dental out of New Jersey for employees in Minnesota at least - seems strange.) Only the most basic services are covered affordably.

The top boss at the location and another management position sometimes are not aware of what is going on, I believe. Example, very uneven allocation of overtime hours; The same few employees are allowed a full forty hours, plus overtime, plus holiday pay - all in one pay period, while the majority have their hours cut below forty.......including weeks without a holiday. How "coincidental" that these same employees are related (married).??

Unprofessional, public humiliation of some employees. If an employee is not following policy, such as late to work numerous times, then deal with them in a professional manner. Do not "make" them stand in the middle during a meeting.

Advice to Senior ManagementLet us and help us work SMARTER, not just brute-force harder. The potential of your employees is capped, in part, by lack of communication with production workers, inconsistent and/or contradictory decisions by supervisors and "leads".??Well maintained machines run faster and more efficiently than those improperly maintained. Properly maintained - the machines will SAVE the company time and money.??Actually repair the machines instead of jerry-rigging them. Don't be so cheap on consumables such as pick-off belts, for example. A full set of good belts increases productivity.??Emergency stop switches are on the machine for a purpose; Repair the malfunctioning switches before someone gets hurt. Waiting a year at least, and still counting, is not a good sign that safety is a priority. Nor can a safety cheer replace proper maintenance.

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Newark, NJ

Current Employee – been working at Pitney Bowes

ProsThe working environment is great - hours are very fair. All the employees are friendly and willing to communicate. Does not have a cut-throat environment

ConsThe pay is very average at best. There really isn't much opportunity for growth in terms of pay or position. Employees seem very content with their status.

Advice to Senior ManagementCreate more opportunities for growth, both, in terms of responsibilities and compensation. Create a desire for employees to advance more.

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Stamford, CT

Current Employee – been working at Pitney Bowes

ProsGreat benefits, a great company to work for, they are always in the public eyes for innovation. Can't seem to get out

ConsNo input. Senior management makeas all the decisions. Job is not gaureenteed. Layoffs are done on an annual basis. No one is safe

Advice to Senior ManagementListen to the ideas of your employees. COntinue to praise employees on a job well done. Give employees annual bonus.

No, I would not recommend this company to a friend

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Stamford, CT

Former Employee – worked at Pitney Bowes

ProsOpportunity to learn new things and grow within the company

ConsCulture is extremely passive aggressive. You think you have buy in...people agree in person however they don't support the execution or worse sabotage it.

Moreso than not, advancement in the company is based on the relationships you have and not necessarily the results you achieve.

Advice to Senior ManagementYou've re-branded yourself several times over the last few years. What do you want to be????? PBMS has a huge customer based that is not fully leveraged by other pockets of the business... what really is the strategy?

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Baltimore, MD

Former Employee – worked at Pitney Bowes

ProsIndustry leader, market leader, brand recognition, government contractor, national and international presence, paper, mailing and supplies provider, global postal handling

ConsNeopost, competition was constantly underbidding, when it comes to price, pitney bowes lost market share. other vendors equipment documents, packaging, mailing, and shipping, collectively referred to as mailstream. What are they doing wrong?

Advice to Senior ManagementListen to the customer and the workers - and not be beat on price only

No, I would not recommend this company to a friend

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Cincinnati, OH

Former Employee – worked at Pitney Bowes

Pros-If you can handle the service responsibilities and are good at it, your job is secure.

Cons-Lack of promotion from within the organization. If you are a good technician, you will find it difficult to be considered for management. They will hire outside the organization.

Advice to Senior Management-Consider internal talent for promotion. You are losing good peopel by ignoring their contributions to the success of Pitney Bowes.

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Anaheim, CA

Former Employee – worked at Pitney Bowes

ProsA great place to start a sales career. Great sales training.

ConsThe churn rate is very high. In 6 months the sales team is almost all new faces.

Advice to Senior ManagementKeep tabs on the competition and innovate to maintain your competitive advantage.

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