Pitney Bowes Reviews

Updated September 10, 2014
Updated September 10, 2014
563 Reviews
2.8
563 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
110 Ratings

Review Highlights

Pros
  • This company provides a great work life balance (in 55 reviews)

  • Company pays well, good benefits, growth opportunities (in 40 reviews)


Cons
  • Entrenched senior management in India (in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message (in 20 reviews)

More Highlights

92 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Never Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  Redmond, WA
    Former Employee - Receptionist in Redmond, WA

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    Good stepping stone for other job opportunities

    Cons

    Received 2 measley "raises" while working at the company for 5 years. Started at $12.00 ended with 12.45.

    Advice to ManagementAdvice

    Properly compensate your employees for the amount of hard work they do for the company. Maybe there won't be such a high turnover rate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician  in  Windsor, CT
    Former Employee - Service Technician in Windsor, CT

    I worked at Pitney Bowes full-time for less than a year

    Pros

    Good training program. Provide adequate training on existing equipment as well as newer models that will be available in the future. All air fares and very good accommodation provided for.

    Cons

    Managers rely on input of your performance from untrustworthy people that have only their own interests in mind. They don't care about whose careers they damage on the way. Constant strife between shifts. I worked all three shifts and everyone is blaming problems on the shift before them. At the weekly meetings when asked to speak their minds, no one has anything to say. They all fear loosing their jobs because of their manager doesn't want anyone rocking the boat. He is only interested in his monthly bonus.

    Advice to ManagementAdvice

    At the very least, replace that particular manager for a start. Maybe people will trust the new one and open up. Then and only then will the problem solving begin and have all shifts working as a team, not fearing reprisal for speaking out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Once a great company, no longer able to maintain relevance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Manager  in  Atlanta, GA
    Former Employee - Major Account Manager in Atlanta, GA

    I worked at Pitney Bowes full-time

    Pros

    I would say the best thing is their remaining employees on the front line. Tenured folks that have done a lot over the course of time for the organization and have maintained the company existence to even be any what relevant today.

    Cons

    They have no direction, mid to upper management are empty suits that are doing what they have to do for their own existence in the short term. Very much who you know company. For anyone trying to go into this organization as a new hire, I highly recommend running as fast as you can the other way. Unless you are one of the "Relationship" long termed employees, they don't put you in a position for success and will crumble you up and spit you out without any dignity. The core function of getting close to the customer isn't in any part of culture. The organization has everyone scared and is a miserable environment that doesn't allow for true creative ideas to grow again.

    Advice to ManagementAdvice

    Learn some of the basics of today's environment and figure out innovation is the key to the organization. The fact that you haven't developed anything innovative out of your own resources should be a sign. If you took a minute to understand and empower thought, I believe that you will find that a lot of very intelligent people could offer some wonderful ideas to different topics. You haven't taken a minute to understand this and/or really understand much pass today.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Working for pb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    None, just can't think of any

    Cons

    No loyalty to employees. They disregard years of service when it comes to layoffs and local managers choose there favorites to keep, even tho there skill levels are way below the ones laid off

    Advice to ManagementAdvice

    Go by seniority , reward those that have been thru thick and thin

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    No opportunity for Growth/Dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes part-time for less than a year

    Pros

    the work is fairly easy.

    Cons

    health insurance isn't affordable, not with their wages. Job is easy, but a joke.

  7.  

    not worth working for if you value yourself.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Corona, CA
    Former Employee - Driver in Corona, CA

    I worked at Pitney Bowes full-time for more than a year

    Pros

    pros are very few: somewhat on your own when driving a route; fellow employees can recognize you for your abilities and award you

    Cons

    cons are plenty: management is poorly operated, the company is too worried that the employee will work over 8 hours in a shift, employees that do above average work are not recognized while those who perform substandard are welcomed, etc., etc.

    Advice to ManagementAdvice

    focus on the positive aspects of an employee, and less on the so called negative things she/he has done (doing so would be very different from most companies !! ), do not keep on staff those who have major accidents, who threaten managers and fellow employees, those who continually screw up due to lack of understanding basic language, keep your personal life out of the workplace

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Worst place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - COPY OPERATOR  in  New York, NY
    Former Employee - COPY OPERATOR in New York, NY

    I worked at Pitney Bowes full-time for more than 8 years

    Pros

    I met a lot of great people here.

    Cons

    No raises. Everybody that started as a new employee made more money then you.

    Advice to ManagementAdvice

    Be more fair with the raises.

    Doesn't Recommend
  9.  

    Do not value their senior employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Support  in  Appleton, WI
    Current Employee - Account Support in Appleton, WI

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    the health insurance I guess was a pro.. great coverage and time off

    Cons

    They used to value employees, we had christmas parties, a summer picnic, great people to work with, great managers. The almighty dollar sure played a big part in this... They have also outsourced so much work overseas in makes me SICK !!!!! Take care of your people HERE !!!! If you are looking for a career this is not the place to work... I worked there over 12 years and am tossed away like nothing.

    Advice to ManagementAdvice

    Look at your managers you have !!!!! Most of them are not people oriented. I was written up and on my write up it said that she would sit down with me weekly to go over my progress and the next time I saw her face was to be terminated... Really ?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Run!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Pitney Bowes full-time for more than 5 years

    Pros

    Ummm, 12 hour schedules and maybe once a year as a bonus, you get a free lunch.

    Cons

    No raises, zero promotions, Dirty, unorganized, terrible technology that is completely outdated and not even relevant in today's world. Web stuff is so terrible. No organization, no path, they have no clue where they are going. No commissions on sales leads. No bonuses. No added incentives. Let me sum this up with the fact that you will be provided a Blackberry. Yes, a Blackberry. RUN!!!!

    Advice to ManagementAdvice

    Give up. You had a long run, but you are chasing your tail. You have no clue what to do to make money with mail in the information age.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Uninspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time for more than 3 years

    Pros

    Somewhat flexible work schedule
    For the most part friendly co-workers

    Cons

    Large workloads with minimal pay
    No communication from management
    Extremely top heavy at Corp office
    No insight on direction of business

    Advice to ManagementAdvice

    Pay your employees what they deserve and you won't continue to lose your top talent. Better your communication with your employees as to decisions being made an the direction the company is moving. Focus more on how to grow the stagnant business into new ventures rather than just eliminating expenses to cut costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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