Pitney Bowes
2.7 of 5 412 reviews
www.pb.com Stamford, CT 5000+ Employees

Pitney Bowes Reviews

Updated Apr 18, 2014
All Employees Current Employees Only

2.7 412 reviews

                             

69% Approve of the CEO

Pitney Bowes CEO Marc Lautenbach

Marc Lautenbach

(80 ratings)

36% of employees recommend this company to a friend
128 Employee Reviews Back to all reviews
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Overall, a lukewarm experience, declining business

Territory Account Manager (Former Employee)

I worked at Pitney Bowes full-time for more than a year

ProsGood training, management works with reps to structure best solution for customers. Benefits are good

ConsCore business (mail machines ) is declining. Must do well selling ancillary products in order to be successful. My position was eliminated nationwide, a lot of people were impacted. All indications suggest the company will chop it's infrastructure in order to remain solvent.

Advice to Senior ManagementYour employees are dedicated and committed. You should treat them with greater compassion

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good company

Sales Executive (Current Employee)
Los Angeles, CA

I have been working at Pitney Bowes for more than a year

ProsGood company to work for, if you are in the right position

ConsPitney is going through a reorg, which it needed to do. The impact to employees is tough.

Yes, I would recommend this company to a friend

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Working at PB

Manager (Former Employee)
Stamford, CT

I worked at Pitney Bowes full-time for more than 5 years

ProsFlexible schedule, decent hours, relatively pleasant work environment

ConsLots of change, many cut backs

Yes, I would recommend this company to a friend

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Good Company But They Are Selling A Dinosaur Product

Sales Representative (Current Employee)
Fort Lauderdale, FL

I have been working at Pitney Bowes full-time for more than a year

ProsPitney Bowes is a really good company to work for. They have excellent health benefits and a good 401k plan. I was an outside sales rep and these positions work from home. You have a lot of freedom on the job. Unfortunately on 4/07/14 they laid off their entire outside sales force. I got caught in the lay off. We were all told via a conference call.

ConsThey do not train their employees. One of the worst training programs. I sold equipment to customers that I have never seen used. They teach you the product from a brochure.

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I learned alot

Mail Associate (Former Employee)
Chicago, IL

I worked at Pitney Bowes full-time for more than 5 years

ProsThe benefits package was a good pro.

ConsA very big con is when they cut the yearly compensation.

Advice to Senior ManagementNo advice to give management

Yes, I would recommend this company to a friend

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Depends on where you are and you you work for.

Human Resources Manager (Former Employee)

I worked at Pitney Bowes full-time for more than 10 years

ProsVery knowledgeable, hardworking people made working there very interesting and enjoyable. Some managers were willing to share their knowledge and also had great people skills that were very motivating.

ConsOnce the company was not doing well, things changed dramatically and the hard-core, non-feeling, bottom-line management who did not care about quality of life (other than their own) seemed to be the ones that got decision-making positions.

Advice to Senior ManagementManagement should be more flexible, invest more in growing the current employees and invest more in technology and products that are not linked to the USPS.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Churn and burn, baby...!

Sales Representative (Former Employee)
Denver, CO

I worked at Pitney Bowes full-time for more than a year

ProsFantastic training and working environments. The people are great to learn from and there is a wealth of sales experience from which to draw...learn what you can, and move on.

ConsThe constant pressure for one cal closing leaves little room for developing quality relationships. The prospects feel the pressure and that generally end the discussions quickly if there is not an immediate perceived need by the prospect.

Advice to Senior Managementlighten up on the whip fellas...

No, I would not recommend this company to a friend

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Working here has been a learning experience.

Customer Service Representative (Current Employee)
Chicago, IL

I have been working at Pitney Bowes full-time for more than a year

ProsThis job has benefits, and flexible.

ConsNo room for advancement any were.

Advice to Senior ManagementManagement need to be in the same state as the employee.

Yes, I would recommend this company to a friend

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A lot of history, a long road to correct many years of neglect.

Anonymous Employee (Current Employee)

I have been working at Pitney Bowes full-time

ProsIt has a lot of history, great benefits, a lot of loyal clients. A lot of products and solutions to clients challenges.

ConsThey've been the 800lb gorilla for so long. That now they have made some poor decisions in the last 10 years, that is going to take a long time to correct. They are in midst of a major pendulum shift. More people than I have ever heard in my career working for the last 15 years that are just waiting out their final years to retirement.

Advice to Senior ManagementThey are going in the right direction with the new CEO. But don't forget how to really surround the support to the client. Many process of cutting expense has left the field with limited resources in terms of really taking care of the client. Being that you have no administration support on the local level and no parts or back up recovery strategy in stock for local markets make the customer experience not positive. The direction is on the way, but the finance arm could be the final straw to break your clients backs. The finance wing are not on the same page as the rest of the company in the new direction

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A glimmer of hope

Anonymous Employee (Current Employee)

I have been working at Pitney Bowes

ProsSenior Management is finally on the right track , decent compensation and benefits, Agile Work Environment supports a good work life balance, R&D is getting better funding.

ConsThere is a long way to go in changing the core culture of this 90 year old company, constantly changing the plan of attack has eroded morale, product offerings are behind the curve in both technology and relevance to the client.

Advice to Senior ManagementTake necessary steps to rebuild employee morale and stick to a plan for more than one year

Yes, I would recommend this company to a friend

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