Pitney Bowes
2.8 of 5 532 reviews
www.pb.com Stamford, CT 5000+ Employees

Pitney Bowes Reviews

Updated Jul 4, 2014
All Employees Current Employees Only

2.8 531 reviews

                             

67% Approve of the CEO

Pitney Bowes CEO Marc Lautenbach

Marc Lautenbach

(97 ratings)

37% of employees recommend this company to a friend
173 Employee Reviews Back to all reviews
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    Hard working, loss of focus

    Solutions Architect (Former Employee)
    New York, NY

    ProsThe company as a whole is very good. There are some great people that propel them forward and some workers that really out their best foot forward.

    ConsConversely, upper management makes many decisions that do not have the customer's best interest in mind. There are many decisions that are made based on the bottom line that affects customer support and satisfaction.

    Advice to Senior ManagementPoll your customer base before making decisions that are going adversely affect their support. Do not let the sales team dictate the future of the company. Sales is the backbone, but support and innovation is the bread and butter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ok place to get experience

    Customer Service Representative (Former Employee)

    ProsYou will get a lot of experience with electro mechanical equipment. Worked there for many years

    ConsWas not able to move around and learn more sites and equipment. Once I excelled I was not allowed to leave that site. Was told by the DM we should be happy we have jobs

    Advice to Senior ManagementLet your people grow.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Pitney Bowes

    Anonymous Employee (Former Employee)

    ProsName recognition, been around for a long time, market leader, huge territories if people are willing to work.

    ConsThere's always a push to sell transactional business (postage meters) and complex solutions. They have reorganized their US Mailing operation multiple times over the last 2-3 years and nothing seems to stick.

    Advice to Senior ManagementLower quotas. You keep building comp plans that are so unrecognizable that only the people that have loaded territories (if you really look at this and compare vs. those that don't have loaded territories, you will see this) can succeed. When 30% of your sales force or hitting target and you are the market leader, it's pretty obvious what is going on.

    No, I would not recommend this company to a friend

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    Constantly change in management and pay

    Anonymous Employee (Former Employee)

    ProsI worked with great people!

    ConsPay - constant change in pay

    Advice to Senior ManagementKeep good salespeople and don't keep mediocre sales reps because of relationships

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    So far so good.

    Anonymous Employee (Current Employee)

    ProsA good team of smart people who dont take themselves to seriously.

    ConsLack of communication and guidance from upper level management. Thrown into multiple projects without the support/tools needed.

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    Industry leader antiquated technology

    Account Executive (Former Employee)

    ProsGood training, people are top notch, mostly hard working. Management is there to help. Good resources to tap into .

    ConsCompensation is low for similar related positions in other companies, technology is weak and not very competitive. Many technological products don't work. Core products have not been updated.

    Advice to Senior Managementneed to get in line with recent technology and upgrade offerings to customers. More customers will leave unless they have products that can help their businesses grow.

    No, I would not recommend this company to a friend

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    Great Company with many opportunities to advance or branch out.

    Sales Executive (Former Employee)

    ProsBeing in sales one can obtain all the experience needed to be a professional sales person. You will learn the process and the sale model, pushed to your limits, and your integrity tested. You have the ability to sell equipment, services, integration, and software.

    ConsVery top heavy with bureaucracy. Everyone fearful of being downsized. No loyalty to employees (unless in upper management) sole focus on shareholder, declining industry with management struggling for new identity, work, work, work at expense of family time to meet demands. compensation plan changed 4 times in less than a year

    Advice to Senior Managementtrust, value, and appreciate your employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Seem to be stuck

    Service Technician (Current Employee)
    New Haven, CT

    ProsGood benefits. Great products. Very good training facility. The company is working to bounce back from a decade of poor leadership.

    ConsVery poor over-site by managers and division directors. They are too busy being accountants. Very hard to advance to higher paid positions.

    Advice to Senior ManagementValue the employee, more than the position.

    – I'm optimistic about the outlook for this company

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    The company has changed over the years.

    Project Manager (Former Employee)
    Saint Louis, MO

    ProsMost of the employees are average at best.

    ConsUpper management is constantly changing the rules to their benefit.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Account Manager

    Sales Account Manager (Former Employee)
    Atlanta, GA

    ProsPitney Bowes is the industry leader and has good brand recognition with clients and non-clients alike. They have reasonably reliable solution offerings.

    ConsPitney Bowes has gone through constant re-calibration of its business including the sales force and sales support to the client base resulting in few remaining direct sales positions in comparison to the past. Additionally the compensation opportunity has been reduced over time, even when performing to plan.

    Advice to Senior ManagementHard to understand how the company will pull off growth given the current direction.

    No, I would not recommend this company to a friend

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