Pitney Bowes Reviews

Updated September 11, 2014
Updated September 11, 2014
560 Reviews
2.8
560 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
108 Ratings

Review Highlights

Pros
  • This company provides a great work life balance (in 55 reviews)

  • Company pays well, good benefits, growth opportunities (in 40 reviews)


Cons
  • Entrenched senior management in India (in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message (in 20 reviews)

More Highlights

177 Employee Reviews Back to all reviews

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  1.  

    Digital Conversion Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Flexibility, 401K, discounts program, room for career opportunities if you want i

    Cons

    Long hours, weekend work, no bonuses or extra incentive

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Pitney Bowes Call Center Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Pitney Bowes offers its employees an impressive benefit package including generous time off. Opportunities to be an agile or home agent exist.

    Cons

    Wages are kept at a minimum. As a 10 year employee, 5 of those years there has been a salary freeze so wages are lacking compared to new hires. There has been no attempt to re-balance wages as a result of these freezes.

    Advice to ManagementAdvice

    If Pitney Bowes values hard-working, self-directed employees, they need to provide opportunities for growth and career advancement to those that have education and experience. Promoting staff without these qualifications because they will tow the line, is deflating to those employees working towards improvement on a personal and professional level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Not bad, Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Tech  in  Columbus, OH
    Current Employee - Service Tech in Columbus, OH

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Decent company when compared with the market place. Do your job and they leave you alone.

    Cons

    For physical side of the business: little or no advancement or training, no raises in 5 years as of 2014. If on-site, job has become a form of adult day care. PBI is focusing on digital and leaving the physical side to languish and fade away.

    Advice to ManagementAdvice

    The usual, treat front line employees as the most important asset of the company. Do you even read the engagement survey?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Service Specialist  in  Fairfax, VA
    Former Employee - Office Service Specialist in Fairfax, VA

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    Functional Authority in your position.

    Cons

    Management could be more organized and there aren't alot of growth opportunities within the company. Pay could be better.

    Advice to ManagementAdvice

    Stop second guessing you employees and treat the as leaders when they show the ability. Make them part of the big picture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Pays well, but depressing climate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Manager  in  Shelton, CT
    Former Employee - Software Development Manager in Shelton, CT

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Pays well, decent benefits, pretty flexible work schedule, great co-workers

    Cons

    Continuous layoffs (they got rid of the fat a long time ago, so now every cut is into the muscle),
    very hard to get promoted unless you jump business units at a minimum,
    PB are the leaders of a dying industry,
    management jumps all over to the crisis of moment or big idea of the day - haven't figured out where to take the company next,
    don't count on bonuses - they are based on company performance measured against unrealistic goals & they grade on a curve so even if everyone in a group are A players, have to be 1's/2's, 3's and 4's/5's

    Advice to ManagementAdvice

    Look at products on the shelf created by old AC&T, stop trying to make numbers through layoffs, soon there won't be anyone left.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Many changes, not sue what will happen. The new CEO is good, but the company mentality needs change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Shelton, CT
    Current Employee - Senior Business Analyst in Shelton, CT

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Good work life balance, but with exceptions.

    Cons

    Old company, old products, old politics, resistance to change.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good people, bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II  in  Danbury, CT
    Current Employee - Software Developer II in Danbury, CT

    I have been working at Pitney Bowes full-time for more than 3 years

    Pros

    Experienced colleagues; great company for people with nowhere else to go

    Cons

    Very under par salaries; bad business practices; bad choice of locations for offices

    Advice to ManagementAdvice

    Value your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Great People, and great products

    Cons

    Industry is outdated and company has not adjusted to changes in the ways people and business communicate.

    Advice to ManagementAdvice

    Executive Management team needs to decide what kind of company they want to be in the future and stick to a plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not great, not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Troy, NY
    Former Employee - Senior Software Engineer in Troy, NY

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    Compensation & benefits are decent

    Cons

    work life balance? not so much

    Neutral Outlook
    No opinion of CEO
  11.  

    Good company that is in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Executive  in  New York, NY
    Current Employee - Business Development Executive in New York, NY

    I have been working at Pitney Bowes full-time for more than 5 years

    Pros

    Leadership maintained balance during significant marketplace changes (i.e. mail and print communications to digital); sensitive to client demands and employee transitions during change

    Cons

    Staff downsizing programs were necessary to survive; employees were negatively impacted; response to marketplace changes should have been anticipated and acted upon

    Advice to ManagementAdvice

    Expand beyond traditional product and service lines

    Recommends
    Negative Outlook
    No opinion of CEO

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