Pitney Bowes

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Pitney Bowes Reviews in Shelton, CT

All Employees Current Employees Only

2.8 25 reviews

67% Approve of the CEO

Pitney Bowes CEO Marc Lautenbach

Marc Lautenbach

(6 ratings)

39% of employees recommend this company to a friend

Review Highlights

  • This company provides a great work life balance(in 55 reviews)

  • Company pays well, good benefits, growth opportunities(in 40 reviews)

  • Entrenched senior management in India(in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message(in 20 reviews)

3 Employee Reviews Back to all reviews
Relevance Date Rating
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO


    Boring old technology

    Anonymous Employee (Former Employee) Shelton, CT

    ProsSome of the colleagues are nice are nice.

    ConsOld technology. The company is interested in a service that is on its way out, at least in the US: Mail.
    Everyone is bored working on aging products. Tedious work testing old products for third world countries.

    Advice to Senior ManagementDesign innovative and valuable products.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Cut throat environment with horrible pay.

    Senior Area Sales Executive (Current Employee) Shelton, CT

    ProsPitney Bowes was a great place to work when I first started (about 8 years ago). I was in charge of my own schedule, had great vacation time and great health benefits. The health benefits continued to be top notch up to this very day.

    ConsAt PB you are literally just a number. You can be a star player one month then bottom of the barrel the next month and they will make you feel like crap. Management has their favorites and will only help them out. If they don't like you they will put you on a performance letter until you either quit or get fired. It is extremely cut throat. Everyone is out for themselves, including Upper Management. They use scare tactics like performance letters and daily meetings (In person AND over the phone) and will constantly ask you for a forecast. I was once asked to forecast my monthly number every 2 hours until the end of the month. They will also punish you if you are below your numbers. For example, you have to go back to the office at 4 PM even if your territory is 2 hours away. It never made sense to me. You are responsible for 50 face to face visits per week (national requirement) but only give you $0.12 per mile.
    Upper Management wants Solution Sale Professional's but they aren't going to get anyone good with a base salary of 35K. I was above my goals one year and only made 40k. You can't expect a professional sales rep to make that. Especially with the weekly requirements which are 50 face to face visits, stop in's, 15 set appointments, 5 full field days, telemarketing in your car in between appointments only.

    Advice to Senior ManagementHire Experienced Solution Sales reps at a hire pay scale. Focus more time on telemarketing. Stop using scare tactics. It literally just scares people away - it doesn't scare them into working harder. Hire an outside sales training company instead of using in house training- it clearly isn't working.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Beware of the department you apply to at Pitney Bowes

    Supply Line Customer Service Representative (Former Employee) Shelton, CT

    ProsThe benefits package and the flex time available. They do teach you how to sell anything to anyone. During the benefits package selection they offer a many packages tailored to your specific needs. The cool thing is the flex time that you can purchase which is an extra week of vacation for some. They do promote diversity in the company and have a gym to use during your lunch time, before or after work. They do have an in house doctor and chiropractor for your health needs. They ensure that you can be sick and be at work at the same time.

    ConsDepending on the department you work in, your dedication and hard work goes un noticed until you make a mistake. Then and only then do people know your name. The Supply Department Customer Service area is supposed to be about assisting the customers who have not been satisfied with product. Management monitors you to make sure that even if a customer is dissatisfied with their products, that you ask if they would like any other supplies. The raises: either you get one or you don't. The paint a different picture of the department before the interview. Once you are in the Supply Line, they turn the tables around very quickly.

    Advice to Senior ManagementPeople who work in the Supply Line, the face of Pitney Bowes, should be paid more than just 10 dollars an hour. I think that is the base salary for all representatives. Supposedly they are the highest paid call center representatives. Not true at all.

    No, I would not recommend this company to a friend

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