Pizza Hut
3.0 of 5 849 reviews
www.pizzahut.com Plano, TX 5000+ Employees

Pizza Hut Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 848 reviews

                             

59% Approve of the CEO

Pizza Hut CEO Scott Bergren

Scott Bergren

(22 ratings)

49% of employees recommend this company to a friend
105 Employee Reviews Back to all reviews
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    Bleh

    Anonymous Employee (Current Employee)

    ProsGood food, clean work place

    ConsManager at my location was extremely rude.

    Advice to Senior ManagementHire better managers.

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    Eh

    Cook (Current Employee)
    Punta Gorda, FL

    ProsYou get a Weeks paid vacation after a year

    ConsGo through to much management

    Advice to Senior ManagementTreat your employees and managers better and they will work harder.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The worst job I've ever had.

    Cook/Dishwasher/Customer Service Representative/Prep (Former Employee)
    Indianapolis, IN

    Prosflexible scheduling, occasionally some good co-workers

    Consterrible pay, no opportunities for advancement, no breaks, no employee discount, most co-workers are junkies, no incentive to stay with the company

    Advice to Senior ManagementDon't treat your employees like crap, especially the ones who have stuck around for years, always come in on time, and go the extra mile to pick up the slack when no one else wants to work.

    No, I would not recommend this company to a friend

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    Team leader 1 year.

    Shift Leader (Former Employee)
    Sissonville, WV

    ProsInteraction with people and making kids smile was the best part of the job.

    ConsI was told and had witnessed others ordered to change dates on spoiled and expired food. When these issues were reported up nothing was done to solve the issue, and I was forced to leave the company on moral standards.

    Advice to Senior ManagementHave some integrity.

    No, I would not recommend this company to a friend

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    It was not a good job at all.

    Team Member (Former Employee)

    ProsFree food, nothing else is good about it.

    ConsManagement is terrible, they don't care about what's happening with you and if you miss one day because you're sick, they fire you. They give you a moth without training you, and expect you to know everything.

    Advice to Senior ManagementTrain your employees, and maybe you would get such terrible reviews.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Bad Experience

    Pizza Delivery Driver (Current Employee)
    Cleveland, OH

    ProsEasy work too time consuming.

    ConsReally busy bad neighborhood bad experience.

    Advice to Senior ManagementHire more people.

    No, I would not recommend this company to a friend

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    Most horrible place to work.

    Driver (Former Employee)
    Northwood, OH

    ProsLoved working with people to provide them with great service.

    ConsBuilding was falling apart. Manager was never in attendance.

    Advice to Senior ManagementIMPROVE!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Minimum Wage Forever

    Shift Leader (Current Employee)
    Spring Hill, FL

    ProsThe work is relatively simple once you learn what you are doing, everyone makes similar pay so people do not look down on each other.

    The Company was recently sued so they are now paying delivery drivers per mile.

    ConsShift Leaders are paid the same as everyone else, we just have more responsibility.

    Cooks have the mind-numbing task of 'artfully' arranging pizza's which could easily be done by ten different appliances any one of which you can buy online. We are not allowed to use new-technology until it has been 'approved' by management even if it would make our jobs 100% easier and cut down on hours. Other than internet orders Pizza hut hasn't invested in technology upgrades in more than 20 years. There are now appliances in people's homes which would cut pizza-making time in half. Pizza Hut has never even though about designing pizza tools that would for example, layer pepperoni on a pizza with a click, or spray cheese on with a spin. Instead everything is done by hand. None of us can believe no other company has out-competed Pizza Hut and their one-at-a-time-by-hand method.

    If a pizza company started delivering tasty frozen pizza's that only required tossing in the oven and then delivering to the customer and charged half Pizza Hut's price, Pizza Hut would be bankrupt in a year. Factory production is a thousand percent more efficient than Pizza-Hut's one by one method.

    Driver's are paid as 'Servers' which is less than minimum wage, so if you don't make tips you make $4.50 an hour, a lot less than minimum wage. This makes it so that NO ONE in our store EVER wants to take deliveries.

    No room for upward movement and very little room to move to other positions, for example, there are more than 3 people at my store already trained as a Shift Leader who have all worked here for longer than 3 years, I'm so sick of it I've been looking for a job at any company in the area, unfortunately there are few if any other options, so I'll probably move out of state soon.

    The food is incredibly unhealthy, everything is soaked in oil, most employees eat very little of it if they can, instead choosing to bring food from home. Those who are too poor to bring food from home all have serious weight problems.

    The company charges a $3 delivery fee which covers the fuel I guess? However most people assume the delivery fee goes to the driver so they don't tip. We go through drivers like most people go through socks. Our dishwashing positions have less turnover than our driver's.

    Advice to Senior ManagementExpand your business model to pay a mandatory 10% gross gratuity of store sales to all employees who worked that hour or day. This would raise the pay the restaurant workers a living wage and align their psychological profit incentives with your own, i.e. selling more pizza's and making more profit.

    Capitalism is enlightened self-interests, communism is everyone makes the same pay regardless of their quality of work. Loafing on the job is a big problem, even the Shift Leaders and the GM does only what is 'required' because we know there is so little room for advancement.

    However if we were paid a percentage of each hour or day's sales on a per sale basis, we would have a stronger incentive to sell and make sure the company is happy with each order.

    Mandatory Gratuity would align employee incentives with Corporate incentives and could be automatically included in the price of the food.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Only in America

    Pizza Hutt Delivery Driver (Current Employee)
    Cumming, GA

    ProsAt my Pizza Hut I am able to work the hours I choose and I'm fortunate to have a G.M. who works with me on my schedule.

    ConsI came to Pizza Hut as a part time delivery driver with three years experience with other pizza concerns. I've always gotten good reviews and raises on a regular basis prior to joining P.H.
    I have been with P.H. for five years now. No one in this store has ever gotten a review or a raise that I know of.My starting wage was $7.25 per hour plus tips. A while back P.H. decided to pay the new hires $4.25 per hour plus tips and keep the "old timers" at the original $7.25 per hour plus tips and we were told not to say anything to the new hires about the difference in pay. I new then this would never last. Sure enough,instead of a pay raise after five years of service, the experienced "old timers" now found themselves taking a 41% pay decrease from $7.25 to $4.25 per hour plus tips.The cost of living keeps going up and the fat cats at the top made 14 million last year! What's wrong with this picture?
    When I started we were getting around $1.00 per delivery to cover our gas and vehicle upkeep and often drove 16 plus miles per delivery. We now get about 32 cents per mile but consider that it took a glass action law suite to bring about the change.
    I couldn't say how many employees have come and gone the past five years, but there were many and there will continue to be more because there just isn't any incentive to stay.

    Advice to Senior ManagementYou have taken the low road with your employees just like so many other corporations have done like Walmart,McDonalds,Burger King,Wendys,Target,etc. Consider taking the high road like Costco,Trader Joes,etc.and pay your people a living wage. At the current minimum wage your employees are making less now then they did in 1968 when you factor in inflation. Your employees have to work two jobs and rely on food stamps and medicaid for survival. These are paid for by the taxpayer, so the taxpayer has to pay for your lack of responsibility to pay your employees. You should be ashamed.Of course, you'd first have to have a heart to feel ashamed.
    Those companies taking the high road have figured out that by paying a living wage you get back employee satisfaction, which translates into better productivity, better customer relationships and less of an outlay for employee training.They know and can prove their profit margins have increased because of this approach while those taking the low road have a lower or a stagnant profit margin. So forget your horror stories of "We just can't afford it" or "It would increase the price of our products" or any of the other lies you keep making up to cover up the fact that you are basically just greedy and have no regard for others unless they can be used to increase your bottom line so you can continue your glutinous lifestyle and keep the money pumping into your political representatives so they can vote for laws that will keep increasing your bottom line.
    My advice...........Pay your employees a LIVING WAGE and treat them with Dignity.

    No, I would not recommend this company to a friend

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    No hours, very biased

    Server (Former Employee)
    Connellsville, PA

    ProsFree lunch every day, which was nice. Most of the lower level employees were a blast to work with.

    ConsYou are only allowed to work 30 hours a week max, but most workers were scheduled for no more than 15 or 20. And working for $2.83 an hour isn't much at all to start off with.

    Advice to Senior ManagementAllow employees to work more hours. Make some full-time positions, and then maybe, just maybe, your turnover rate would decrease.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The history of Pizza Hut began in 1958, when what is now the world's largest pizza franchise was born. Pizza Hut is the world's largest pizza restaurant chain and is a subsidiary of Yum! Brands, Inc., whose restaurants… Full Overview

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