Polo Ralph Lauren

  www.ralphlauren.com
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Polo Ralph Lauren Reviews

Updated Jul 16, 2014
All Employees Current Employees Only

3.2 388 reviews

86% Approve of the CEO

Polo Ralph Lauren Chairman and CEO Ralph Lauren

Ralph Lauren

(239 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Ralph Lauren has excellent employee benefits and offers a generous employee discount(in 36 reviews)

  • Great customers; great product; great discount(in 31 reviews)


Cons
  • work/life balance, people who thrive at RL are people who make retail sales their career instead of a job(in 12 reviews)

  • Full time seasonal, as well as part time managerial/supervisor positions are non existent(in 20 reviews)

125 Employee Reviews Back to all reviews
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    • Culture & Values
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    3 people found this helpful  

    Beware of the Digital/eCommerce team

    Digital (Former Employee) New York, NY

    ProsVery competitive salaries within the Digital team. Most people are relatively friendly and smart. Looks fantastic on a resume. Inspiring brand heritage. Great 50% discount at RL and CM - with many larger discount opportunities through the year. Early access to all of the sample sales. Easy to fly under the radar, if that’s what you’re looking for. Nice emphasis on volunteering and giving back.

    ConsThe Digital team is a mess. Well over 150 people have left within the past 18 months. It is far too VP heavy, and none of them can get along amongst themselves, which translates into a hostile and competitive atmosphere - think 60% Cruel Intentions, 40% Mean Girls. Just about everyone within digital is miserable, even those who have started within the past 6 months. New hires start out as nice, optimistic and easy-going, but are transformed into defensive, miserable creatures within a matter of months. Culture throughout RL favors pretty boys. Zero respect for ecommerce and digital throughout the larger RL organization.

    Advice to Senior ManagementRespect your digital business!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Going downhill

    Sales Associate (Current Employee)

    ProsFriendly management, great incentives that follow down from higher up corporate, easy job, value customer service, allow for leadership from sales associates

    ConsWe don't train anymore, so nobody knows how to fold. Since we value customer service so much our brand presentation has been suffering.. aka the store looks like a disaster. Gossip between managers/employees is obnoxious

    Advice to Senior ManagementDon't gossip with/about your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Fashion College

    Director (Former Employee) New York, NY

    ProsEveryone seems to have worked at Ralph Lauren. It's a great learning ground. There is a lot of process in place that sometimes results in red tape but overall was a great learning experience.

    ConsLow salaries. Corporate politics. Red tape. Scarce resources.

    Advice to Senior ManagementLet your people do what they do best. Don't micro manage them. Trust them. Once budgets are approved, let people run with it.

    Yes, I would recommend this company to a friend

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    • Culture & Values
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    Somewhere in the middle of a good and bad company.

    Sales Associate/Cashier (Current Employee)

    ProsManagement is friendly, and there is fairly good amount of autonomy among employees while they are doing their jobs.

    ConsWages are stagnant, and do not reflect volume of a store.
    There is no real room for advancement if you desire it.
    Full time seasonal, as well as part time managerial/supervisor positions are non existent.
    Time off policy is out of whack.
    Sales goals are often unrealistic, and unattainable.

    Advice to Senior ManagementListen when your employees have suggestions, and don't just say that things just have to be done in one specific way.

    When complaints are made, don't forget about them. If it is not something you can fix personally, send it up the latter to district, regional, and corporate supervisors etc.

    No, I would not recommend this company to a friend

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    I learned and grew due to my excellent development focused manager.

    Senior Manager (Former Employee) New York, NY

    ProsLarge budget for development. Design driven company with strong focus on quality. Your experience is largely based on your manager and others you need to work with on a daily bases. You need a strong supportive manager to advance your career. There are some excellent managers, but also a lot of poor ones. There is no guidance or training for managers, which means there are no standards on how a manager should develop or treat their team. This is open to interpretation and the discretion of each manager, which can be good or extremely bad.

    ConsEmployees with unprofessional working styles and poor treatment of others lower on the hierarchy are tolerated. The company creates an unsafe environment for open discussion about these issues. An employee will fear retaliation for bringing these issues to HR.
    Hierarchical structure where you are treated and respected based on your title. There is a strong internal culture, which needs to be respected and followed in order to develop your career here. If you operate outside the “cultural rules” you will not succeed.

    Yes, I would recommend this company to a friend

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    Inconsistent but overall... okay.

    Sales Professional (Current Employee)

    Pros401k and benefits are great additions. Some great managers, some not great ones.

    ConsHard to move up in the company even if you are motivated to do so. Upper level retail managers try to keep sales people in sales, only, and for as long as possible.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Ok company. Great for your résumé

    Anonymous Employee (Current Employee) New York, NY

    ProsYou can learn a lot, but you have to find ways to learn within your job. It's a large company, but each individual brand is like a small company. The discount is great, when they offer an extra discount .

    ConsThere are a lot of executives, most have little to no experience in the department they are managing so there is little support for growth unless you transfer or leave. I would like to take classes but there is no tuition assistance or reimbursement in the company. Colleagues and managers are not very trustworthy, and continually cause drama and backstab everyone. I can't say I would want to come back to work for this company if I left.

    This company is very political...... Friends hire friends, and don't you dare question it.

    Advice to Senior ManagementManaging isn't about being mean or demanding respect, it's about leading and teaching. Get involved, be on time, and know what you are talking about. Be a positive influence and reward your employees for their hard work, since we know they did all the work for you to get that bonus.

    Yes, I would recommend this company to a friend

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    Satisfied, but I don't feel as if I'm growing.

    Executive Assistant (Current Employee) Greensboro, NC

    ProsGreat discounts on the brand, if that's your style. Company provides an abundance of community support. Direct manager believes in work / life balance.

    ConsThere is hardly any communication between departments. Training is extremely minimal to non-existent. Not much respect shown between managers, very unprofessional.

    Advice to Senior ManagementCompensation needs much improvement.

    No, I would not recommend this company to a friend

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    Rationalistic Approach work environment.

    Anonymous Employee (Former Employee)

    ProsEmployee discounts on the merchandise
    Friendly work environment

    ConsHigh turnover rate for both staff and management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Eh alright...has it perks

    Anonymous Employee (Former Employee) Orlando, FL

    Pros-Flexibility with scheduling while I was in school. If you're full time---forget it
    -Able to take time off when needed (except major holidays)
    -Employee discount
    -Meeting diverse people from around the world
    -Steady flow of customers so not too boring

    Cons-Mediocre pay for the amount of work expected
    -Have to harass the customers with millions of questions to complete a sale (cashier)
    -Stayed busy and hectic steadily
    -So many "rules" to follow in order to uphold the brand
    -Not much room for advancement depeneding on your position

    Advice to Senior ManagementLighten up and grow up...your workers are not slaves. Keep the drama and gossiping to a minimum. Consider more effective training techniques and employee incentives. In doing this, you may reduce the turnover rate.

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