Portfolio Recovery Reviews

Former Employee – worked at Portfolio Recovery full-time for more than 3 years

Pros – The soda machines work. Parking is excellent.

Cons – If you cannot check your conscience at the front door at the beginning of the day, then you're going to have trouble sleeping at night. This only applies to those employees who have to interact with customers (debtors if you like). Everyone else who works for the Company are just following orders.

Advice to Senior Management – Enjoy it while it lasts.

No, I would not recommend this company to a friend

Current Employee – been working at Portfolio Recovery full-time for less than a year

Pros – Your earning potential is unlimited. The more money you collect, the higher your paycheck will be, no gimmicks.

Cons – Individuals who are in management are extremely uneducated and don't know how to speak to their employees. You don't learn everything that you need on the production floor in training, just the basics. They are constantly changing the company protocol and constantly changing the payout plan for bonus checks. Seems like they are consistently trying to find a way to reduce the amount of money they have to pay out for bonuses, even though you've earned it. Very high turn over rate, great company to work for if you are uneducated or just need a job while you look for another one. I worked there while I was finishing up my degree!

Advice to Senior Management – Professionalism. Try it, it won't hurt.

Yes, I would recommend this company to a friend

Former Employee – worked at Portfolio Recovery full-time for more than 3 years

Pros – slow and steady pace...so quite you think your in an library

Cons – vp/managers involved in every step of collections...tell you when to do call-backs...don't allow you to know how much money you've collected...have favorites that they help make their money then pretend that their the best...total b/s...listen to your calls allday...

Advice to Senior Management – need to allow collectors to collect and help when needed...instead of feeling that your smoke break is a priority...

Former Employee – worked at Portfolio Recovery

Pros – the hours location from home.

Cons – how they treat employees...stupid quotas...management always breathing down your necks...not letting you use your own pto when needed.

Advice to Senior Management – stop treating "top" employees differently from everyone else.

No, I would not recommend this company to a friend