Portfolio Recovery
2.8 of 5 31 reviews
www.portfoliorecovery.com Norfolk, VA 1000 to 5000 Employees

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2.8 31 reviews

                             

71% Approve of the CEO

Portfolio Recovery Chairman, President, and CEO Steve Fredrickson

Steve Fredrickson

(14 ratings)

44% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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Anonymous Employee (Former Employee)

I worked at Portfolio Recovery

ProsThe pay is not bad depending on position

ConsHours are always changing for rep

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Good experience

Collections Representative (Former Employee)
Norfolk, VA

I worked at Portfolio Recovery full-time for less than a year

ProsGood location. Good salary compared to similar jobs at other companies. Monthly pay incentives not hard to attain. Easy to make money if focused enough.

ConsMany distractions! Must be completely focused on your task at hand to not fall into these distractions set by other employees.

Advice to Senior ManagementContain employee-inflicted distractions.

Yes, I would recommend this company to a friend

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I would recommend!

Collector (Former Employee)
Newport News, VA

I worked at Portfolio Recovery

ProsTop of the line training, I went into the the debt collections field after "looking" for a career change , when I was released from training I had a great understanding of the job requirements and had excellent continuational support. After being assigned to a Team of collectors, you are entered into a very competetive environment which helps to off set the UNDESIREABLE thought of calling our fellow Americans who 90% of the time already know and live in the misery that they are in debt, although its very contridictory to my last statement, its a job that has to be done as I applied for it, working there taught me alot about where my present and future needs to be and go in order to never be on the other end of the phone..... with that said the primary objective is to be the top collector, all the hours spent creating affordable plans or landing a lucky break that someone is calling to SETTLE the account there was always a day that EVERYONE is recognized. The management team is Always available the supervisors have high expectations set of them in which help to keep us up to date with all process and procedures,and constantly driving numbers by running power hours and incenting individuals on a daily basis (instead of just that 1 bonus at the end of the month),,, its a great state of the art environment,,,

ConsNone specific, hours do call for nights (?)

Advice to Senior ManagementDont only seek out your top performers for career advancements, get to know EVERYONE on an individual basis,, at times the feeling of a "management click" existed........... however no complaints in the knowledge of the industry and companies overall standings, and what the initiatives of a Senior Managment team were. and to be clear none were ever NONAPPROACHABLE in regards to needing assistance with issues etc...

Yes, I would recommend this company to a friend

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Solid employer

Anonymous Employee (Current Employee)

I have been working at Portfolio Recovery

ProsSOlid pay, great benefits ove the 401k

Conscorporate politics and lack of support

Advice to Senior Managementsupport the people that support you

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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