Premera Blue Cross

  www.premera.com
  www.premera.com

Premera Blue Cross Reviews

Updated December 8, 2014
Updated December 8, 2014
153 Reviews
2.9
153 Reviews
Rating Trends

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Premera Blue Cross President, CEO, and Director Gubby Barlow
Gubby Barlow
95 Ratings

Review Highlights

Pros
  • It's a good place to work if work / life balance is important to you (in 25 reviews)

  • Some good benefits, nothing exceptional though (in 13 reviews)


Cons
  • Work/life balance does not exist in some parts of IT (in 8 reviews)

  • Upper Management does not pay attention when issues are brought to their attention (in 8 reviews)

More Highlights

42 Employee Reviews Back to all reviews

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  1.  

    Software Developer - Great place to work if you want to coast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Mountlake Terrace, WA
    Current Employee - Developer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    The work/life balance is great, benefits and pay are decent.

    Cons

    Siloed, non-collaborative environment, business processes can be maddening, and there is a lack of ownership as well as accountability

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Raw company looking to find their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mountlake Terrace, WA
    Current Employee - Software Engineer in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 3 years)

    Pros

    If you are a driver and you want to lead there is opportunity. Work life and home life has a decent balance.

    Cons

    Once you decide to lead then you have bureaucracy that will drag and hinder you. Young management that does not understand how to motivate and lead. Progress is slow due to too many projects without good coordination, leadership is lacking, turn over of personnel is high. Technology is behind, tools are fairly up to date.

    Advice to ManagementAdvice

    Get a strong middle management that understands how technology should be put together and communicate clearly how that should be done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Great place to get experience in different disciplines and gain experience to use at a more innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Analyst in Mountlake Terrace, WA
    Current Employee - Senior IT Analyst in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 8 years)

    Pros

    It's a good place to work if work / life balance is important to you. Depending on what department you work in, you will likely have many opportunities for advancement and to build different skill-sets. Compensation has been good with chance for bonus (exempt employees).

    Cons

    Company is run by consensus and objectives are not clearly prioritized, communicated, and implemented from the top down. Leads to a fairly political climate where the rules change from day to day. There is a push to being more customer-centric, but this company is still mired in old ways of thinking about insurance and what customers want. From technology perspective, there is lip-service paid to innovation, but the technical debt is too high and business objectives too ambiguous to actually be innovative.

    Advice to ManagementAdvice

    Be more cognizant of broken processes and attempt to fix them. Make more attempts to "pay" off the technical debt to attract (keep!) top talent. Find out from actual customers what they want in insurance and build those products rather than leaning on outmoded (needlessly complex) health plans paradigms. Be more transparent and honest about things that aren't working and stop trying to "make them work".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Premera Blue Cross

    Pros

    Great salary and benefits with opportunity to earn bonuses.

    Cons

    No mentorship or training provided.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great company in benefits and salary however they have no empathy for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mountlake Terrace, WA
    Current Employee - Customer Service Representative in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 3 years)

    Pros

    The other employees and immediate supervisors and leads were all great. Get above that level they are not real.

    Cons

    No flexibility in management at all.

    Advice to ManagementAdvice

    Wake up and smell the roses here what is your turn over rate. I think it is very high.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Many years across multiple positions and business fronts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multiple in Mountlake Terrace, WA
    Former Employee - Multiple in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 5 years)

    Pros

    - Overall Company vision/goals is good (minus a few alarming news stories recently with the reform)
    - Mostly positive atmosphere and culture
    - Stable
    - Typically a lot of position openings to get into or move to
    - A lot of cool and fun coworkers
    - Good benefits
    - Good pay once you earn it, has consistent raises in salary

    Cons

    These are in regards to their standard Operations department, as that is what I have the most experience with:
    - Middle Management really drags everything down within it's main core business operations
    - For being a "LEAN" company, there are so many shortcomings in working between departments, complete disconnect between teams that should have a stronger communication line and workflow. Spent years attempting to help fix these issues and nothing came of it. Leads to a lot of issues and headaches.
    - A lot of cliques, favoritism, and other general issues between team leads and management or regular representatives. Enough to where it's created many issues over the years.
    - This leads to undeserving or unqualified or just bad people getting team lead, or other advanced positions
    - This has led to a weak middle management based off of that, which is the ultimate downfall. Makes it frustrating to be a normal joe and having to be strategic in how you approach these people or handle your business to move/grow within the company.
    - Clear overall vision but completely unclear visions at lower levels. A lot of rash decisions without proper planning causing the rug to be pulled out from under you and the teams, creating havoc, work issues, etc, and then only to be undone a few weeks later because it was the wrong move. Once again a product of bad middle management.

    Advice to ManagementAdvice

    Just need to get your things together. Solidify your vision on the lower level and execute. Too many politics and little groups which cause friction and bad overall management among the teams. Poor people have been moving up and given positions that they shouldn't have, causing really weak leadership and poor decisions. This is really the ultimate thing holding back Operations. Associates can be ignored and taken for granted, even though they really do have valuable insight in how things should be done. This causes bad goals, bad work focus, and unhappy associates. Needs to be an overall more consistent and unified focus, and healthier selection/attitude regarding the team leads, which in turn will make everything that much better.

    If that gets addressed, all of those cons would disappear, and would be a much better workplace and better performance on all levels. That's what's holding it back.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Worked at Spokane office 10 months as a contractor, could not get hired. Seemed to be a political hiring policy....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Analyst in Spokane, WA
    Former Employee - Enrollment Analyst in Spokane, WA

    I worked at Premera Blue Cross full-time (less than an year)

    Pros

    Nice cafeteria, good security, and good working conditions. Great benefits if you can get hired.

    Cons

    If you voice your opinion or dispute what you are told, it will affect your job down the line.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Stagnant with little ability to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 3 years)

    Pros

    The job is stable and the work/life balance is great in some areas. I've rarely had to work OT but there are some teams which have some high priority deliverables that have to work evenings. Most of the people are super friendly.

    Cons

    There's little growth opportunity. It seems pretty easy to make lateral moves, but hard to make upward moves. Things move very slowly. I've learned to double and triple work estimates because of the slow pace and bureaucracy.

    Advice to ManagementAdvice

    Get rid of the bureaucratic committees and empower associates to do more things on their own and in their own way.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great values, good company, sketchy decision-making, poor experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Analyst in Mountlake Terrace, WA
    Current Employee - Management Analyst in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than an year)

    Pros

    Company is progressive and offers great benefits, casual work environment, great work/life balance, beautiful campus, and a genuine interest in my health. There are lots of things going on to involve associates- cooking classes, informational seminars, community involvement. The company is socially responsible, financially stable, innovative, and poised for the future. Lots of perks.

    Cons

    Lots of bureaucracy and internal politics. Management often rewards technical prowess but not people skills or decision making; often heads quickly in the wrong direction, then spends aimlessly to correct course. Management decision making borders on absurd. Workforce is way off balance in terms of gender, favoring one gender over the other. Parking is challenging. Recruiters are over worked and non-responsive. Hiring is based solely on relationships rather than qualifications.

    Advice to ManagementAdvice

    Acknowledge that you have silos in the organization, although the core values say you don't. Break down these barriers. Make major changes in recruiting and hiring and utilize people who can contribute rather than socialize.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Depending on where you are, you could have a rewarding career or a victim of corporate politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Mountlake Terrace, WA
    Former Employee - Senior Financial Analyst in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 5 years)

    Pros

    Pay/benefits, work, life balance, work from home

    Cons

    Politics, some managers have integrity problem

    Advice to ManagementAdvice

    Manger's integrity is of vital importance

    Recommends
    Positive Outlook
    Approves of CEO

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