Premera Blue Cross Reviews

Updated March 17, 2015
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4.0
40 Reviews
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Jeff Roe
4 Ratings

40 Employee Reviews

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  1. Benevolent dinosaur with decent pay and lousy bennies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center in Mountlake Terrace, WA
    Current Employee - Call Center in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than a year)

    Pros

    Against-traffic commute
    Very stable company flush with cash (and it shows)
    Company is respected/well thought of by vendors and business contacts
    Not shy about OT

    Cons

    Very very bad proprietary dinosaur software
    Starting pay is ok, but 10 shared sick/vacation days is insulting
    Call center trappings make for something of a "meat grinder" environment
    Management's go-to solution for inefficiency is to throw OT at it

    Recommends
    Neutral Outlook
  2. Good values, great new CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Mountlake Terrace, WA
    Current Employee - Director in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 10 years)

    Pros

    Opportunities as a director to get involved in many parts of our business.

    Cons

    Technology is falling behind our competitors.

    Advice to ManagementAdvice

    Continue to turnover the senior management. They have done a super job of turning the company around the past 10 years, but Premera needs fresh ideas and energy to evolve into 2020.

    Recommends
    Neutral Outlook
  3. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager III in Mountlake Terrace, WA
    Current Employee - Project Manager III in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    Great work life balance and friendly co-workers.

    Cons

    Behind the times. PMOs are maturing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Mountlake Terrace, WA
    Former Employee - Human Resources in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 8 years)

    Pros

    Jeff Roe CEO ,SMG/EVP and SVP HR are all extremely smart, talented, strategic leaders.

    In the short time I have been gone I have seen many positive change to the website, job descriptions and strong focus on the Candidates experience.

    Every candidate is a potential member so every experience is important. They may not get the job offer but they do have a choice when in comes to selecting a health plan.

    Cons

    con very little training & development or cross training for HR associates so you stop learning and being developed and end up being under utilized.

    Advice to ManagementAdvice

    Listen to the people doing the work, fully understand the process before you implement change. When you make one change to a process you don't fully understand it can causes the entire process to fall apart.

    Managers If you have an idea to improve a process consider a pilot on specific division and if successful role it out. If not, quickly go back and adjust so the candidates experience is not affected.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time

    Pros

    Does the right thing for their members, associates and providers
    Wants to improve their project management processes
    Promotes Lean methodologies

    Cons

    PMO processes are very young, needs a lot of maturation
    Not a lot of understanding what a PM does
    Very Management heavy, could stand to have better understanding of what is happening on the floor

    Advice to ManagementAdvice

    Get a better understanding of what is happening on the floor, get out and talk to associates more, connect more - don't just encourage Lean at the manager level, get directors, VPs, SVPs and everyone else involved, daily

    Recommends
    Neutral Outlook
  7. It's a okay company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross

    Pros

    good pay, friendly employees, great work hours

    Cons

    I have nothing to add to this section

    Advice to ManagementAdvice

    watch your temp employees

    Recommends
    Positive Outlook
    Approves of CEO
  8. gold local company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Mountlake Terrace, WA
    Current Employee - Customer Service Representative in Mountlake Terrace, WA

    I have been working at Premera Blue Cross

    Pros

    Good pay, of course you always want to make more. Coworkers are great. A lot of people telecommute.

    Cons

    Need more learning opportunities within the company. Need more promotions from within, more daily rewards, team rewards, monthly rewards (incentives) like they used to do.

    Advice to ManagementAdvice

    More off campus team building. More incentives.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful

    Great balance between career growth and work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA

    I have been working at Premera Blue Cross full-time (more than 8 years)

    Pros

    This is an environment that recognizes that life happens outside of your work life. You don't need to answer e-mails in the evening and on weekends to be a player in this company.

    Very collaborative environment, the line workers and middle managers look out or one another and work together toward common goals. An easy place to establish a rapport when working cross-functionally.

    Employee benefits are top notch. Great medical, dental, 401k etc.

    Cons

    Upper management can be very political. Hard to understand your situation until you've been there awhile.

    Can be difficult to read the environment. "Are we really risk takers?" " Do you really want to hear the truth?" It is often hard to know where you stand, depending on your situation. Executive management can be fickle.

    Advice to ManagementAdvice

    Engage dissenting opinions with less disdain. Empower middle managers to express their views freely, even if you don't intend to follow their lead. Often it is enough just to feel heard!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA
    Former Employee - Senior Web Product Manager in Mountlake Terrace, WA

    I worked at Premera Blue Cross full-time (more than 5 years)

    Pros

    Interesting projects, flexible schedule, easy commute from Seattle, career growth

    Cons

    Slow to embrace change and technology, frequent evening, weekend, holiday OT for releases

    Advice to ManagementAdvice

    Finally after a few years management realized the importance of the web.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Good leaders, challenging times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premera Blue Cross full-time (more than 10 years)

    Pros

    Great benefits, good leadership, great company values with leaders following those values, nice opportunities, great work-life balance, many jobs are stable, many people are kind and easy to work with, nice environment

    Cons

    conservative, slow to change and innovation, healthcare reform has many overworked and stressed, no work-out opportunities on site,

    Advice to ManagementAdvice

    Stop ratcheting the opportunity for increased pay. The review cycle and structure is confusing which is causing multiple goals vs focus on the overall more important goals. Support innovative ideas. Hire new people faster.

    Recommends
    Neutral Outlook
    Approves of CEO

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