Press Ganey
2.8 of 5 82 reviews
www.pressganey.com South Bend, IN 500 to 999 Employees

Press Ganey Reviews

Updated Jun 20, 2014
All Employees Current Employees Only

2.8 82 reviews

                             

48% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(65 ratings)

44% of employees recommend this company to a friend
10 Employee Reviews Back to all reviews
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    Rewarding, hard work

    Anonymous Employee (Current Employee)

    ProsEveryone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    ConsIt is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to Senior ManagementEmphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Making a difference in healthcare by leveraging the unique strengths of really great people!

    Service Manager (Current Employee)
    Chicago, IL

    ProsThe greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    ConsThere are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to Senior ManagementPlease continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    My experience at Press Ganey has been rewarding and satisfying.

    Anonymous Employee (Current Employee)

    ProsWe generally work with people that want to have a positive influence on healthcare and peoples lives. The pay is good and we get to be creative in how we work with clients and prospects. Leadership communicates well encourages problem solving.

    ConsIntegration of firms we've acquired into one cohesive organization seems to be challenge...not sure why.

    Advice to Senior ManagementContinue to enhance online analytics platform without increased pricing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    Anonymous Employee (Current Employee)

    ProsCareer development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    ConsSometimes the amount of work surpasses the amount of resources that we have.

    Advice to Senior ManagementAppreciate employees at all levels as much as possible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Really Good Team

    Anonymous Employee (Current Employee)

    ProsThis team is very close knit and works hard. I can rely on my colleagues to get things done and we all have a lot of pride in what we do.

    The direction of the company is pretty compelling. No one else can do what Press Ganey can today, so I'm proud to work on something really different.

    Compensation is good - and there is still a 401k match! (which no one has anymore).

    ConsThere's a lot of volume and you have to sort out how and where you are going to spend your time. It's constant prioritizing so you don't get overwhelmed. Not so balanced...

    Advice to Senior ManagementI think it's the same everywhere. But we have a solid company, so it makes it worth the effort.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Lot's of work to come but a bright future

    (Current Employee)
    South Bend, IN

    ProsThe company has struggled in the past, but it very much seems to be on the rise. The work environment is casual and my co-workers are friendly and intelligent. There was a management change two years ago and its revitalized a spirit of creativity and new ideas.

    ConsThere has been some major changes in the past two years, there is no doubt it has turned the company around. It has however made a few employees a little uncomfortable and resulted in some jumping ship. This has presented a great opportunities to those who stick around to show some initiative but has increased to over all work load.

    Advice to Senior ManagementDo what you can to put employees at ease and get them them behind these changes. The ship is going in the right direction, it just needs the crew to be excited about the course to really pick up speed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sticking to a great mission

    Anonymous Employee (Current Employee)

    ProsPress Ganey is truly focused on improving the patient experience. Few organizations have the data and front line team to make such a great impact in an important area. There are many great individuals at the company that work hard to achieve the mission and truly care about each other. As an employee, you feel like you can express and implement your ideas without too much red tape.

    ConsLeadership has a tough job staying on top of the market and figuring out where we need to expand to stay competitive. There is a lot of change, which is always difficult. A lot of the employees work remotely, which improves work/life balance but makes it hard to feel daily support from colleagues or simply brainstorm ideas.

    Advice to Senior ManagementFocus on empowering individuals and teams to lead the change that needs to happen. Take a close look at the HR department and recruiting strategy or it will be tough to keep a competitive workforce.

    Yes, I would recommend this company to a friend

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    You need to be an entrepreneur

    Anonymous Employee (Current Employee)

    Pros1. if you have a great idea and share it - you can make it a reality
    2. We now have the right senior leadership - with Dr. Lee - to articulate our true mission
    3. Quality of life - working virtually ensures it

    Cons1. Yes - you must work hard. You had better care about the patient experience. If you do not - this will not be a fit for you.
    2. You must be patient. Our corporate culture is growing - getting better every day. We are not there yet - and you will be happier here if you can take a longer-term view.
    3. Most people on either coast take a pay cut for quality of life.

    Advice to Senior Management1. Make yourself accessible.
    2. Stop promoting family members - or at least give others an equal opportunity at those newly-created positions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Moving in the right direction

    Anonymous Employee (Current Employee)

    ProsTalented and committed employees, growth opportunities, industry leader, excellent mission.

    ConsWe've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to Senior ManagementTake time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Tough Interview; good place to work

    Human Resources (Current Employee)
    South Bend, IN

    ProsCompany is financially stable and in a high-growth mode.

    ConsFor some positions pay is below average.

    Advice to Senior ManagementReview competitors hiring practices and pay.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Press Ganey reviews and ratings — including employee satisfaction and approval rating for Press Ganey CEO Patrick T. Ryan. All 10 reviews posted anonymously by Press Ganey employees.