Press Ganey Reviews

Updated August 22, 2014
Updated August 22, 2014
93 Reviews
3.1
93 Reviews
Rating Trends

Recommend to a friend
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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
74 Ratings

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance) (in 5 reviews)

  • There are still some good people with a moral compass and try to do the right thing (in 5 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work (in 5 reviews)

  • New management has come in and destroyed what was a great company (in 5 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    You need to be an entrepreneur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time for more than 3 years

    Pros

    1. if you have a great idea and share it - you can make it a reality
    2. We now have the right senior leadership - with Dr. Lee - to articulate our true mission
    3. Quality of life - working virtually ensures it

    Cons

    1. Yes - you must work hard. You had better care about the patient experience. If you do not - this will not be a fit for you.
    2. You must be patient. Our corporate culture is growing - getting better every day. We are not there yet - and you will be happier here if you can take a longer-term view.
    3. Most people on either coast take a pay cut for quality of life.

    Advice to ManagementAdvice

    1. Make yourself accessible.
    2. Stop promoting family members - or at least give others an equal opportunity at those newly-created positions.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Moving in the right direction

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time

    Pros

    Talented and committed employees, growth opportunities, industry leader, excellent mission.

    Cons

    We've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to ManagementAdvice

    Take time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Tough Interview; good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Human Resources  in  South Bend, IN
    Current Employee - Human Resources in South Bend, IN

    I have been working at Press Ganey

    Pros

    Company is financially stable and in a high-growth mode.

    Cons

    For some positions pay is below average.

    Advice to ManagementAdvice

    Review competitors hiring practices and pay.

    Recommends
    No opinion of CEO
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  5.  

    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time for more than 5 years

    Pros

    Career development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    Cons

    Sometimes the amount of work surpasses the amount of resources that we have.

    Advice to ManagementAdvice

    Appreciate employees at all levels as much as possible.

    Recommends
    Positive Outlook
    Approves of CEO

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Wakefield Balcony to Lobby

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