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Press Ganey Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

2.8 91 reviews

48% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(73 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance) (in 5 reviews)

  • There are still some good people with a moral compass and try to do the right thing (in 5 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work (in 5 reviews)

  • New management has come in and destroyed what was a great company (in 5 reviews)

More Highlights
17 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    You need to be an entrepreneur

    Anonymous Employee (Current Employee)

    Pros1. if you have a great idea and share it - you can make it a reality
    2. We now have the right senior leadership - with Dr. Lee - to articulate our true mission
    3. Quality of life - working virtually ensures it

    Cons1. Yes - you must work hard. You had better care about the patient experience. If you do not - this will not be a fit for you.
    2. You must be patient. Our corporate culture is growing - getting better every day. We are not there yet - and you will be happier here if you can take a longer-term view.
    3. Most people on either coast take a pay cut for quality of life.

    Advice to Senior Management1. Make yourself accessible.
    2. Stop promoting family members - or at least give others an equal opportunity at those newly-created positions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great people

    Anonymous Employee (Former Employee)

    ProsGreat product and great people to work with

    ConsCEO changed multiple times over a few year period

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Approves of CEO

     

    Moving in the right direction

    Anonymous Employee (Current Employee)

    ProsTalented and committed employees, growth opportunities, industry leader, excellent mission.

    ConsWe've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to Senior ManagementTake time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Nice place to work

    Clerk (Former Employee) South Bend, IN

    Prosmanagement was helpful (as a new employee) to show how to do things, very appreciative of your work. Good pay, benefits ok.

    ConsCould of had more training, employee I was replacing really did not want to show me much about the job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Tough Interview; good place to work

    Human Resources (Current Employee) South Bend, IN

    ProsCompany is financially stable and in a high-growth mode.

    ConsFor some positions pay is below average.

    Advice to Senior ManagementReview competitors hiring practices and pay.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    Anonymous Employee (Current Employee)

    ProsCareer development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    ConsSometimes the amount of work surpasses the amount of resources that we have.

    Advice to Senior ManagementAppreciate employees at all levels as much as possible.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    1 person found this helpful  

    Great company to work for.

    Anonymous Employee (Former Employee)

    ProsGreat professional opportunities in patient satisfaction.

    ConsTravel can be a bit much.

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