Press Ganey

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Press Ganey Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

2.8 90 reviews

47% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(72 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance) (in 5 reviews)

  • There are still some good people with a moral compass and try to do the right thing (in 5 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work (in 5 reviews)

  • New management has come in and destroyed what was a great company (in 5 reviews)

More Highlights
65 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Sticking to a great mission

    Anonymous Employee (Current Employee)

    ProsPress Ganey is truly focused on improving the patient experience. Few organizations have the data and front line team to make such a great impact in an important area. There are many great individuals at the company that work hard to achieve the mission and truly care about each other. As an employee, you feel like you can express and implement your ideas without too much red tape.

    ConsLeadership has a tough job staying on top of the market and figuring out where we need to expand to stay competitive. There is a lot of change, which is always difficult. A lot of the employees work remotely, which improves work/life balance but makes it hard to feel daily support from colleagues or simply brainstorm ideas.

    Advice to Senior ManagementFocus on empowering individuals and teams to lead the change that needs to happen. Take a close look at the HR department and recruiting strategy or it will be tough to keep a competitive workforce.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    You need to be an entrepreneur

    Anonymous Employee (Current Employee)

    Pros1. if you have a great idea and share it - you can make it a reality
    2. We now have the right senior leadership - with Dr. Lee - to articulate our true mission
    3. Quality of life - working virtually ensures it

    Cons1. Yes - you must work hard. You had better care about the patient experience. If you do not - this will not be a fit for you.
    2. You must be patient. Our corporate culture is growing - getting better every day. We are not there yet - and you will be happier here if you can take a longer-term view.
    3. Most people on either coast take a pay cut for quality of life.

    Advice to Senior Management1. Make yourself accessible.
    2. Stop promoting family members - or at least give others an equal opportunity at those newly-created positions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Approves of CEO

     

    Moving in the right direction

    Anonymous Employee (Current Employee)

    ProsTalented and committed employees, growth opportunities, industry leader, excellent mission.

    ConsWe've experienced three executive teams in the past two year, each with their own business model and leadership style. However, there has been stability in the past year and a strong focus on innovation and growth.

    Advice to Senior ManagementTake time to hear employees; take action on issues identified in the employee survey. Provide clear mission and vision to align the company and engage employees.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

    1 person found this helpful  

    Tough Interview; good place to work

    Human Resources (Current Employee) South Bend, IN

    ProsCompany is financially stable and in a high-growth mode.

    ConsFor some positions pay is below average.

    Advice to Senior ManagementReview competitors hiring practices and pay.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Awesome work environment and friendly peers make this job awesome.

    Marketing Intern (Current Employee) Wakefield, MA

    ProsEveryone is very friendly and helpful. The work being done is helping real people improve their quality of life as they improve the experience at hospitals around the world. Feel like you are actually making a difference. The environment in the office is very easy going as long as you get your work done. Executives in our office are all very friendly and make the time to connect with everyone in the office which is very different than other companies from my experience.

    ConsSometimes it seems like with all the acquisitions that the goal is not clear to everyone but the communication has improved a lot with our CEO starting to send more emails that convey what the company is doing and why.

    Advice to Senior ManagementKeep up the communication and keep engaging your employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Regional Director

    Sales (Current Employee) South Bend, IN

    ProsBest leadership, very well respected by our clients, excellent products and solutions, very satisfied employee.

    ConsMultiple office locations requires greater effort to connect with colleagues

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Starting to reap the rewards from a lot of change and hard work

    Associate (Current Employee) South Bend, IN

    ProsTremendous opportunity to work with our clients to improve the quality of healthcare. After a period of transition, there is a very bright light at the end of the tunnel that is getting closer every day. If we continue to work hard, the rewards are now clear to all of us.

    ConsThe recent transition required much hard work and I think perhaps the vision was not always clear to those underneath senior management. Communication at all levels has improved greatly in the past year. Keep that up and keep rewarding effective associates at all levels.

    Advice to Senior ManagementKeep up the improved communication and rewarding effective associates at all levels.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • No Opinion of CEO

    1 person found this helpful  

    Great company

    Anonymous Employee (Current Employee) Chicago, IL

    Prosgood people, great field, hard work will pay off

    Consundergoing transition, so tough to know where you stand at times

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Solid Company

    Anonymous Employee (Current Employee) South Bend, IN

    ProsThe people working for Press Ganey are great and the benefits are pretty good. Also the company is very flexible allowing me to work from home when necessary.

    ConsThere have been a lot of changes with leadership with some long time employees recently leaving the company. I think these changes could have been communicated better. Another con is that the company has multiple office locations and some workers in the same team never meet in person, which is difficult for building working relationships.

    Advice to Senior ManagementKeep open the lines of communication so all employees are aware of what is going on.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company To Work For!

    Anonymous Employee (Current Employee)

    ProsThe employees are truely invested in the company's success. It is refreshing to work alongside individuals who enjoy coming to work!

    ConsWith offices throughut the country, you can work with people from all over and have limited opportunites to connect in person.

    Advice to Senior ManagementContinue to communicate and provide opportunities for feedback.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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