Press Ganey Reviews

Updated July 20, 2015
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98 Employee Reviews

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  1. Helpful (1)

    My experience at Press Ganey has been rewarding and satisfying.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We generally work with people that want to have a positive influence on healthcare and peoples lives. The pay is good and we get to be creative in how we work with clients and prospects. Leadership communicates well encourages problem solving.

    Cons

    Integration of firms we've acquired into one cohesive organization seems to be challenge...not sure why.

    Advice to Management

    Continue to enhance online analytics platform without increased pricing.


  2. Helpful (1)

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Chicago, IL
    Current Employee - Service Manager in Chicago, IL

    I have been working at Press Ganey full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    Cons

    There are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to Management

    Please continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.


  3. Helpful (1)

    Rewarding, hard work

    • Culture & Values
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Press Ganey as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    Cons

    It is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to Management

    Emphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Overall, satisfied with my experience here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Benefits. Tuition Reimbursement. Some what of Flexible schedule.

    Cons

    Lack of communication between lower and upper level employees. Favoritism towards other employees.

    Advice to Management

    Communicate and recognize your employees hard work!


  6. Helpful (2)

    Great people to work with and wonderful clients

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Baltimore, MD
    Current Employee - Sales in Baltimore, MD

    I have been working at Press Ganey full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance). The people I work with are support and we have a great team.

    Cons

    Every position does require a lot of work but you do get recognized for your hard work.

    Advice to Management

    I am very pleased to see quite a few females in the Executive Management Positions and they have all done an amazing job and have been wonderful mentors.


  7. Helpful (2)

    Changing the future of healthcare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Sales Ops in Wakefield, MA
    Current Intern - Sales Ops in Wakefield, MA

    I have been working at Press Ganey as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Press Ganey does a very good job of making every employee feel welcomed and comfortable. Since joining Press Ganey, I have been able to meet all levels of management to directors all the way to the CEO. Everyone that works at Press Ganey work hard each day in order to help shape the future of the healthcare industry.

    Cons

    Most people that work at Press Ganey do not spend every day in the office and most employees will work from home, which can give a very empty feeling in the office space.

    Advice to Management

    In order to create a better office atmosphere weekly office meetings might be helpful. Meetings could have each person in the office share what they are working on. It can be a good way to get people more comfortable with each rather then separated.


  8. Helpful (1)

    • Managed risk, monitored and controlled project work packages totaling over $3.1 million with a 97% on time success rt.

    Current Employee - Account Manager in Nashville, TN
    Current Employee - Account Manager in Nashville, TN

    I have been working at Press Ganey full-time

    Pros

    Great people to work with.

    Cons

    Too much turn over from senior leadership.


  9. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Decision Analytics and Research in Chicago, IL
    Current Intern - Decision Analytics and Research in Chicago, IL

    I have been working at Press Ganey as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place for interns. Interns get really project practice and guidance. Team work driven. Open office and people are really nice each other.

    Cons

    Nothing here! Because I'm just an intern and stayed for like less than 5 months, I don't have much opportunity to get in touch with higher management team.


  10. Really is a great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I have been with Press Ganey over 10 years, through the ups and downs that all companies have, and I have always been impressed with how our staff bands together and always comes out on top. I feel that Press Ganey has become my second family. I know that people here care about me, and want me to succeed. In my time with PG I have been promoted 5 times, and have been able to grow in my career, and I see I have many more opportunities ahead. Along with being able to grow I am constantly challenged. Every day is different, and I find the change and the challenges thrown my way exciting and makes me look forward to coming to work every day.

    Cons

    Like any growing company, we have hurdles to over come and our ups and downs. It is how we handle and get through the hard times that make us successful. I know leadership would like to promote everyone and give everyone an opportunity to grow in their careers, but that takes time.

    Advice to Management

    It is important for front line managers and leaders to promote the culture of PG with their staff. It seems like there are times we are waiting on the CEO, COO to own the culture of PG, and that is not always possible.

    Press Ganey Response

    Jan 16, 2015 – Director of Internal Communications

    Thank you for your thoughtful response. I'm glad to hear you have enjoyed a successful career with Press Ganey.


  11. Great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive team. Driven and motivated individuals.

    Cons

    Limited upward movement. Lots of remote employees

    Advice to Management

    Career growth. Creating a sense of company culture through engaging remote employees

    Press Ganey Response

    Jan 16, 2015 – Director of Internal Communications

    Thanks for your review. We will continue to focus on professional development this year through the launch of the corporate mentoring program, which will also help engage remote associates who ... More



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