Priceline.com Reviews

Updated March 26, 2015
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4.1
22 Reviews
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Paul Hennessey
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22 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Great Company, Great People, Great Personal Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Priceline.com full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work in the New York office and the culture is very similar to a startup. The New York office is full of life and has the feel of a start up culture (casual, fooseball and ping pong tables, snacks, beer) while still maintaining professionalism. People are great and they give you the opportunity to take the lead where you see fit. Not every decision needs a sign off and it allows for growth and innovation.

    Cons

    Still have some of that traditional and corporate mindset. Although, I don't completely consider it a con because it adds a level of professionalism that not all employers have these days.

    Advice to Management

    Customer Conversion department management is great. I love the ability to be heard, even in lower tiers. The goals setting gives employees to have an opportunity to take initiative and fix issues with processes.

  2. Fast paced; Nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priceline.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced. Nice people. Keeps you motivated and helps try out many tools and technologies. Start up kind of environment.

    Cons

    Compensation is a little less for this area.

    Advice to Management

    Move to a better location and improve compensation.

  3. Company doing very well, great growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priceline.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Priceline is on solid ground and doing very well. Very focused on innovation and collaboration, makes it a very fun and enjoyable work. Most members of Senior management are dialed in to the employees and do their best to recognize accomplishments and reward accordingly.

    Cons

    There are several people in the company who have been with Priceline for a long time and who are very stuck in their ways. The company has spent a great deal of time, money, and effort to "modernize" itself and create a more tech based environment. Unfortunately, many of the legacy employees, and several who should be real advocates for change, simply just don't get it! It may be time for them to move on!

    Advice to Management

    Take a close look at legacy employees and take an honest assessment of their "fit" for the new priceline.com.

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  5. Learn from the best and make your mark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at Priceline.com full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Priceline has been a fantastic place for me to learn and grow over the past 10+ years. My colleagues are intelligent and passionate about our business. I have learned much from my peers and continue to do so every day. Employees who deliver successful results are rewarded and the company prefers to promote from within. Over the past 18 months, senior management has led a positive cultural change to redefine the direction of the company, including our values, work environment and increase employee engagement.

    Cons

    In the past, the company's focus on cost control made us successful, however investment in employee development was not a top priority. This has changed recently and Sr. Mgmt. is now supporting training initiatives and is also supporting hiring additional talent where needed.

    Advice to Management

    Continue supporting training opportunities for staff and widen the amount of training offered.

  6. Helpful (2)

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at Priceline.com full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Smart, friendly people, most of whom are trying to do the right thing.

    Cons

    Lack of communication. Power of ever growing 'conversion' team - most of whom don't know the travel industry and have little guidance. Unrealistic views about headcount required in other departments.

    Advice to Management

    Do another employee satisfaction survey.

  7. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Priceline.com

    Pros

    Great structure, good benefits, nice office culture

    Cons

    Hard to move up the ladder

  8. Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Database Analyst in Norwalk, CT
    Current Employee - Hotel Database Analyst in Norwalk, CT

    I have been working at Priceline.com full-time (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Flexibility with schedule.
    Bonus plan.
    Employees activities.

    Cons

    Growth is based on who manages you.

    Advice to Management

    Appreciate your employees by promoting from within.

  9. Helpful (5)

    Little opportunity for employee growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Norwalk, CT
    Current Employee - Manager in Norwalk, CT

    I have been working at Priceline.com full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Innovative people to work with.
    Fast paced, open environment.
    Stock is very strong.

    Cons

    Very little training for new employees which means many of your colleagues have little understanding of how the business works, so a lot of time is spent redoing things.

    Not a lot of accountability. There are a lot of effective, hard workers, but you also have a lot of people that can drop the ball and there are no repercussions which is disheartening for those who are picking up the slack.

    Lack of communication. It's very common to find out about a project after it's already completed and only then is it discovered that requirements were completely overlooked because the relevant groups were not consulted.

    Lack of career growth. There is very little opportunities to move up in the organization or even laterally.

    Many teams are running too lean and it's very difficult to convince upper management to add extra headcount for support teams.

    Lack of direction. Goals are not clearly defined by upper management.

    Advice to Management

    Set clear, concise goals and expectations.
    Create a career development plan and train your employees.
    Set a clear concise product vision so your employees know whether they created something successful, are going in the right direction and can feel a sense of accomplishment.
    Recognize your talent.

  10. Helpful (2)

    It can be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT

    I have been working at Priceline.com full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    There are some truly talented and passionate people who work here that want to build something great.

    If you are motivated to set your own goals and work towards them you can carve a niche for yourself.

    Flexible work hours and lots of learning opportunities.

    Cons

    You may not get much direction or support from management.

    There is a reluctance to deviate from & evolve the model that made this company money close to a decade ago despite an ever changing competitive landscape.

    There are many complacent workers that have had their creativity stifled by years of waterfall management.

    Advice to Management

    Setting the overall product strategy and vision for teams to work towards may help to give them a sense of purpose and accomplishment.

  11. Helpful (4)

    Company with great success but no career progression plan for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Norwalk, CT
    Current Employee - Director in Norwalk, CT

    I have been working at Priceline.com full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tremendous leadership at the Priceline Group level that has driven industry leading growth over the past 5-10 years.

    Cons

    No ability to move within the company. No career development plan for employees. Significant need to grow the talent within the company.

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