Progress Energy Florida

  www.progress-energy.com
  www.progress-energy.com

Progress Energy Florida Reviews

15 Reviews
3.8
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Progress Energy Florida Chairman, President & CEO James E. Rogers
James E. Rogers
3 Ratings

7 Employee Reviews Back to all reviews

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  1.  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Progress Energy Florida full-time (more than 5 years)

    Pros

    Pay and benefits were good

    Cons

    Poor Management that did not practice what they preached. They expected non supervisory and first line supervisors to act one way and everyone else above could act another.
    Like most utilities many lacked the backbone to make employees work a full days work.

    Advice to ManagementAdvice

    Listen to employee surveys, with the current top 2 leaders in Florida expect thingsd to get much worse before they get better.

    Negative Outlook
    No opinion of CEO
  2.  

    Great company as long as you get a manager who is not solely out for his or herself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Petersburg, FL
    Current Employee - Anonymous Employee in Saint Petersburg, FL

    I have been working at Progress Energy Florida full-time (more than 10 years)

    Pros

    Great Co-Workers, Excellent benefits, Somewhat secure, work is not generally difficult

    Cons

    There is a lot of change going on with the merger, and managers are too worried about themselves rather than about developing employees. Budget cuts have stopped pretty much all personal development. Recently there has been a loss of the importance of work-life balance

    Advice to ManagementAdvice

    Stop trying to CYA, start developing your employees professionally. A simple thank you and good job will go a long way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Comfortable, yet stressful and boring after so many calls.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Saint Petersburg, FL
    Former Employee - Customer Service Representative in Saint Petersburg, FL

    I worked at Progress Energy Florida

    Pros

    The people I worked with were among the best. Dedicated to doing the best they could for a customer and the the company. It is a difficult position given some customers situations.
    Benefits are good and pay is good for the type of position.

    Cons

    Customers are sometimes abusive when they cannot get "what they want".
    Constant expectations of shorter call times when the calls are generally complex
    Selling different Progress Energy services to meet quotas.
    Getting out of Call Services to another department is almost impossible.

    Advice to ManagementAdvice

    Stop comparing the employees to the 3rd party company you hired to take the "less complex" calls.
    Allow more movement out of the Call Center Environment.
    Treat your call center service people as the professionals they are.

    Disapproves of CEO
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  5.  

    Progress Energy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Human Resources Specialist in Saint Petersburg, FL
    Former Employee - Senior Human Resources Specialist in Saint Petersburg, FL

    I worked at Progress Energy Florida

    Pros

    Salary. Alternate Work Week Schedule.

    Cons

    Do more with less. Leadership training is sub standard.

    Advice to ManagementAdvice

    Need better mechanisms for employee feedback.

    Recommends
    Approves of CEO
  6.  

    Power Company Distribution Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Distribution Project Planner in Ocala, FL
    Current Employee - Distribution Project Planner in Ocala, FL

    I have been working at Progress Energy Florida

    Pros

    In my job, the split is about 50 / 50 inside vs outside work so if you get stir crazy, you can always "go to the field". Again, in my job, I deal with the public, which can be good or bad, but I find it enjoyable. Hate to say it, but we're a monopoly, so pretty much, what I say goes when dealing with the customer as long as I follow the PSC approved policies...but this fact must be used sparingly and with care...but as a monopoloy, we don't have to compete for customers.

    Cons

    It seems, after being an employee for a number of years, that as new management teams come in, they restructure the organization into configurations that have already been used. There is also some serious back-stabbing going on forcing competent, honest people either out of jobs or out of organizations or keeping people in certain positions when they wish to advance. Progress Energy provides very little or no formal training for its engineering staff resulting in poor customer service (and thus poor image of the Company) and even worse designs. Finally, the monopoly thing goes both ways: you can't tell someone to "get out of my store" when they're a real pain...you have to deal with them.

    Advice to ManagementAdvice

    Evolve the organization rather than restructuring to what we were doing 10 years ago.

    Approves of CEO
  7.  

    Decent, secure employer with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer I
    Current Employee - Engineer I

    I have been working at Progress Energy Florida

    Pros

    Benefits, pay relative to other comparable companies, work hour flexibility

    Cons

    company does not reward performance, promotions are progressional (meaning based on years of service, not performance), it is very difficult to try to progress professionally, expectation to support outages work overtime and be away from home for long periods of time

    Advice to ManagementAdvice

    reward performance. I have no incentive to excel except my own personal drive which gets deflated when I see no benefit from my efforts

    No opinion of CEO
  8.  

    Many years and many changes. One constant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progress Energy Florida

    Pros

    Comparable pay. Modern equipment. Diverse work culture.

    Cons

    Indecisive and poorly communicative management. Too many unnecessary inconsistancies between plants.

    Advice to ManagementAdvice

    Be decisive. Communicate in a clear and timely manner without obfuscating.

    Approves of CEO

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