Progress Energy Florida

  www.progress-energy.com
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Progress Energy Florida Reviews

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3.7 15 reviews

67% Approve of the CEO

Progress Energy Florida Chairman, President & CEO James E. Rogers

James E. Rogers

(3 ratings)

88% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not as good as it used to be

    Anonymous Employee (Former Employee) Orlando, FL

    ProsPay and benefits were good

    ConsPoor Management that did not practice what they preached. They expected non supervisory and first line supervisors to act one way and everyone else above could act another.
    Like most utilities many lacked the backbone to make employees work a full days work.

    Advice to Senior ManagementListen to employee surveys, with the current top 2 leaders in Florida expect thingsd to get much worse before they get better.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great company as long as you get a manager who is not solely out for his or herself

    Anonymous Employee (Current Employee) Saint Petersburg, FL

    ProsGreat Co-Workers, Excellent benefits, Somewhat secure, work is not generally difficult

    ConsThere is a lot of change going on with the merger, and managers are too worried about themselves rather than about developing employees. Budget cuts have stopped pretty much all personal development. Recently there has been a loss of the importance of work-life balance

    Advice to Senior ManagementStop trying to CYA, start developing your employees professionally. A simple thank you and good job will go a long way.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Comfortable, yet stressful and boring after so many calls.

    Customer Service Representative (Former Employee) Saint Petersburg, FL

    ProsThe people I worked with were among the best. Dedicated to doing the best they could for a customer and the the company. It is a difficult position given some customers situations.
    Benefits are good and pay is good for the type of position.

    ConsCustomers are sometimes abusive when they cannot get "what they want".
    Constant expectations of shorter call times when the calls are generally complex
    Selling different Progress Energy services to meet quotas.
    Getting out of Call Services to another department is almost impossible.

    Advice to Senior ManagementStop comparing the employees to the 3rd party company you hired to take the "less complex" calls.
    Allow more movement out of the Call Center Environment.
    Treat your call center service people as the professionals they are.

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Progress Energy

    Senior Human Resources Specialist (Former Employee) Saint Petersburg, FL

    ProsSalary. Alternate Work Week Schedule.

    ConsDo more with less. Leadership training is sub standard.

    Advice to Senior ManagementNeed better mechanisms for employee feedback.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Power Company Distribution Engineer

    Distribution Project Planner (Current Employee) Ocala, FL

    ProsIn my job, the split is about 50 / 50 inside vs outside work so if you get stir crazy, you can always "go to the field". Again, in my job, I deal with the public, which can be good or bad, but I find it enjoyable. Hate to say it, but we're a monopoly, so pretty much, what I say goes when dealing with the customer as long as I follow the PSC approved policies...but this fact must be used sparingly and with care...but as a monopoloy, we don't have to compete for customers.

    ConsIt seems, after being an employee for a number of years, that as new management teams come in, they restructure the organization into configurations that have already been used. There is also some serious back-stabbing going on forcing competent, honest people either out of jobs or out of organizations or keeping people in certain positions when they wish to advance. Progress Energy provides very little or no formal training for its engineering staff resulting in poor customer service (and thus poor image of the Company) and even worse designs. Finally, the monopoly thing goes both ways: you can't tell someone to "get out of my store" when they're a real pain...you have to deal with them.

    Advice to Senior ManagementEvolve the organization rather than restructuring to what we were doing 10 years ago.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Decent, secure employer with good benefits

    Engineer I (Current Employee)

    ProsBenefits, pay relative to other comparable companies, work hour flexibility

    Conscompany does not reward performance, promotions are progressional (meaning based on years of service, not performance), it is very difficult to try to progress professionally, expectation to support outages work overtime and be away from home for long periods of time

    Advice to Senior Managementreward performance. I have no incentive to excel except my own personal drive which gets deflated when I see no benefit from my efforts

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Many years and many changes. One constant.

    Anonymous Employee (Current Employee)

    ProsComparable pay. Modern equipment. Diverse work culture.

    ConsIndecisive and poorly communicative management. Too many unnecessary inconsistancies between plants.

    Advice to Senior ManagementBe decisive. Communicate in a clear and timely manner without obfuscating.

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