Progress Energy

  www.progress-energy.com
  www.progress-energy.com

Progress Energy Reviews

Updated July 27, 2014
Updated July 27, 2014
46 Reviews
3.5
46 Reviews
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Recommend to a friend
Approve of CEO
Progress Energy President & CEO James E. Rogers
James E. Rogers
7 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Customer Service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progress Energy

    Pros

    Great benefits, excellent training,

    Cons

    Unable to transfer to different departsments

  2.  

    Was a decent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Raleigh, NC
    Current Employee - Senior Business Analyst in Raleigh, NC

    I have been working at Progress Energy full-time (more than 10 years)

    Pros

    Flexible work schedules to choose from.
    Average salaries and benefits.
    Multiple work locations which can be a plus.

    Cons

    Current company is in flux as it is absorbed by Duke Energy based out of Charlotte.
    No career paths provided or promoted unless you are willin to move.

    Advice to ManagementAdvice

    Build trust and provide career paths to allow progression from within.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service in Dunwoody, GA
    Former Employee - Customer Service in Dunwoody, GA

    I worked at Progress Energy

    Pros

    Flexible hours, easy work and somewhat laid back

    Cons

    It's a stressful and depressing, considering you are dealing with peoples' electricity.

    Advice to ManagementAdvice

    Give your employees more power to help the customer

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  5.  

    Call Center Life Always Mimics High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CSA I in Lake Mary, FL
    Current Employee - CSA I in Lake Mary, FL

    I have been working at Progress Energy

    Pros

    The best reasons to work for Progress Energy is that is Economy proof. Everyone needs power to continue their couch potato-tv watching-not sweating lives and without electricity that is impossible. Good pay, good benefits, nice people and safe locations to work in.

    Cons

    High school like atmosphere among upper management. "Click" clubs who control most of the call center's operations who probably should not. Poor planning associated with business needs. Management is afraid to speak up in the presence of upper management or report negative information to their superiors, so they can maintain whatever image it is they are trying to project. Businesses are successfully if factual data is actually used to determine goals, projected work loads and needs. There is no formula going on here. It is by the seat of the pants for the most part. Luckily, we have a captive audience or this ship would have sank long ago.

    Advice to ManagementAdvice

    Use your talent. Promote the people who are doing a good job. Do not promote the people who are the best kiss ups. Utilize the people you have that are experts in their positions and promote them. Come up with a plan that does not sound like it was thrown together 5 minutes ago over a casual conversation which may have also included what you did last weekend. Guestimating should not be rampant.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Good place to start career but need to leave to make real money if not in mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior IT Analyst in Raleigh, NC
    Current Employee - Senior IT Analyst in Raleigh, NC

    I have been working at Progress Energy

    Pros

    Alternate Work Schedule (AWS), 401K Match, importance of diversity and inclusion in the workplace, good work ethic of most employees

    Cons

    Managers don't have enough time to focus on individual contributor development and therefore 360 feedback tends to be generic and not helpful in employee development. Individual contributors are afraid to give real-time constructive feedback to co-workers since the culture is too polite. Technical career paths are available but make up small percentage of work force and management opportunities are limited.

    Advice to ManagementAdvice

    Give middle management goals or financial incentives that encourage them to focus their attention on talented individual contributors and their career progression. Employees should be trained on how to provide constructive criticism to ensure work groups are always growing and being challenged. The PGN culture is too polite today and Senior Management should focus on assisting employees in feeling comfortable providing constructive feedback to management without the fear of negative implications.

    Approves of CEO
  7.  

    Good environment bad for career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate IT Analyst in Raleigh, NC
    Current Employee - Associate IT Analyst in Raleigh, NC

    I have been working at Progress Energy

    Pros

    The best reasons to work at Progress Energy are job stability, benefits and a good work/life balance.

    Cons

    The downsides of working at Progress Energy are the bureaucracy, lack of development work and minimal career development

    Advice to ManagementAdvice

    Management should look at giving more maintenance work to contractors and more development to employees.

    Doesn't Recommend
    Approves of CEO
  8.  

    Wish progress energy still existed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progress Energy full-time (more than 5 years)

    Pros

    It was better than with Duke.

    Cons

    Everything is to be done as cheap as possible. Pay, benefits, perks, equipment

    Neutral Outlook
  9.  

    Good job if you don't mind doing things the same way they've been done for 100 yrs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progress Energy

    Pros

    has positive reputation as employer

    Cons

    rules are followed when convenient.
    compensation for executives not calibrated during tough economic times.
    not easiest place to work for minorities and females

  10.  

    Stabel and Secure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progress Energy

    Pros

    Decent pay and benifits although the package is about the same at other utilities.

    Cons

    Mostly reactive rather than proactive.

    Advice to ManagementAdvice

    Upper management should track the time/money that is spent in meetings, task forces, comittees conference calls, etc. Also shoud look at the benifits of the attendees. (catered food stimulus(/taxpayers) supplied) Bet this would be revealing. Much untapped expertise bogged down in work politics and justifying meetings to the uppers who come across as not having a clue and are steered to belive that this is "Progress." Much of it is analysis paralysis.

  11.  

    Progress Energy Florida

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progress Energy

    Pros

    Pay range is pretty fair and reasonable

    Cons

    Senior management don't have a clue on how to lead

    Advice to ManagementAdvice

    Fire management or put them through leadership classes

    Doesn't Recommend
    No opinion of CEO

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