Provident Credit Union

  www.providentcu.org
  www.providentcu.org

Provident Credit Union Reviews

12 Reviews
4.0
12 Reviews
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Recommend to a friend
Approve of CEO
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Wayne Bunker
7 Ratings

3 Employee Reviews Back to all reviews

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  1.  

    They will milk you for every ounce of production and never give you a raise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Provident Credit Union full-time

    Pros

    Good medical and vision benefits for the employee, but not dependents. I was fortunate to hire and work with great employees, but management and above is a complete joke.

    Cons

    Provident Credit Union does not have the credit union mentality at all! They do not appreciate their employees and do not do much to support their communities. Upper management openly states their philosophy that any employee is replaceable but then is angry at the high rate of turnover. No matter how well you do, you are always under the microscope and the company will always demand MORE MORE MORE. They will carry as few staff as possible and demand an unreasonable amount of sales production from each employee - the sales goals go up every year and the compensation goes down. Many of the sales goals contradict each other so it is virtually impossible to meet all your goals, making it impossible to avoid scrutiny from upper management. Salaried employees are expected to work 10 hours a day and sometimes 6 days a week. Good luck actually being able to use your PTO. Also, they do not give annual raises. The only way to get a raise is to get promoted (an extremely difficult feat since they do not promote within), and if you do manage to get a promotion, you will likely regret taking it.

    Advice to ManagementAdvice

    Learn how to value your employees. Say what you mean and mean what you say. Stop managing by fear.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Provident Credit Union full-time

    Pros

    Good credit and financial services benefits as well as healthcare

    Cons

    Compnay tries to act like they are a fortune 500 company and can't understand why they can't compete with the BofA's Chase and other similar companies. From the top down, management manages by fear, they never support you (regardless if you perform your fiduciary responsiblities in the best interest of your staff and the organization as a whole). Seems like HR and executives are blind to what happens within their branches or turn a blind eye. Huge turn over rate at the branch level and when you ask your direct manager for help it is sometimes look at as a challenge tot them or they question you back - because they don't know the answer themselves. Career opportunities for advancement do not exist.

    Advice to ManagementAdvice

    Wake up!

    Doesn't Recommend
    Negative Outlook
  3.  

    Provident CU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager in San Francisco, CA
    Former Employee - Assistant Manager in San Francisco, CA

    I worked at Provident Credit Union

    Pros

    They have great benefits and Opportunity to grow.

    Cons

    Not easy to get promoted and it may take years before they finally decide to do so. Communication from senior management to management is very limited and causes problems at times.

    Advice to ManagementAdvice

    Better communication between upper and lower management to avoid confusion and issues.

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