Provident Funding Reviews

Updated March 17, 2015
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3.0
28 Reviews
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Recommend to a friend
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Craig Pica
6 Ratings

28 Employee Reviews

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  1. My experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Provident Funding

    Pros

    Clearly defined roles. Good pay. Management is good. Solid growth potential as a company.

    Cons

    No flexibility with work schedule. Advancement opportunities rare.

  2. It was time to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor in Santa Rosa, CA
    Former Employee - Loan Processor in Santa Rosa, CA

    I worked at Provident Funding full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay, good raises, good bonuses. What I admired about working with Provident was that for a mortgage company they did not let people go during the slow times. They pride themselves on not laying people off when things get slow and they stick to it. The job security was great. I'll always appreciate my time at Provident.

    Cons

    The culture was very positive when I started. Interest rates were low and Provident was hiring a lot of young people my age. I met some of my closest friends working at Provident. I was later moved to Colorado Federal Savings Bank (a new division at Provident) when the interest rates rose and that's where things went South… and fast. There was no structure, no plan, no training, no tools. We were thrown into an ocean without a raft. I appreciated Provident Fundings training program and moving to CFSB, there was none to speak of. My confidence was shot and things were slow… and I mean slowwwwww. I had to leave for my career and professional development. It was a hard decision considering I worked with some of my best friends, was only 8 minutes from work, and was paid well, but I was going nowhere fast.

    Advice to Management

    Be more organized and train your people.

  3. credit analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit Analyst
    Former Employee - Credit Analyst

    I worked at Provident Funding full-time

    Pros

    The interview is fairly easy. The company offers high pay, which is good for new grad. They have decent PTO and provide good training.

    Cons

    Managers are rude. Co-workers are quiet and focus on their own work. The company raises the salary very year, but promotion is very unlikely. They don't match 401K.

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  5. servicing analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Provident Funding full-time

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    great people, steady raises, good training

    Cons

    no matching 401K, work gets monotonous

  6. Mortgage auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auditor in Burlingame, CA
    Former Employee - Auditor in Burlingame, CA

    I worked at Provident Funding full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good learning experience, good entry level job

    Cons

    no flexibility, fixed timing, long hrs

  7. decent entry level job, not for long-term employment

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Provident Funding

    Pros

    Lots of cross-training (you will learn a lot!)
    Young workforce (mostly in early 20s)
    Got a decent raise every 6 months
    Possibility of travel for training

    Cons

    If you are not in one of the main offices, you are at a disadvantage

  8. Great Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA

    I worked at Provident Funding full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Salary, Learn a ton about the industry, small company where you get to talk and meet with CEO regularly.

    Cons

    only lateral movement, no possibility to move up because all management is giving to the CEO's family members. Terrible benefits. Hard to get any time off approved.

    Advice to Management

    Competition is good but rewards should be greater otherwise employees burn out

  9. Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Provident Funding

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There are lots of opportunities for those that work hard, limit complaining, and buy into the company culture. It's a great experience as a first job out of college. You'll gain a lot of experience and, depending on the branch and department, you'll be rewarded for your success. I like working here because of my co-workers, who are all friendly and young.

    Cons

    Upper managers are promoted for random reasons, I still can't figure out why. Some people are managers who really shouldn't be, because they lack the people skills. Upper management is not very transparent, and we never really know what direction the company is going. PTO and benefits are at the minimum, as well as paid holidays, and there's no 401k match.

    Advice to Management

    Engage more with your employees. Stop promoting incompetent people to management.

  10. PF is a great starting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Provident Funding full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great compensation
    Work is always available if one division is slow, so they do not fire people when things are slow.

    Cons

    Advancement is tough
    Make promises they don't keep
    High stress throughout the office
    They do not consider you a good employee unless you work OT every day its available
    Benefits are weak

    Advice to Management

    Make better efforts to tell employees how it is instead of offering positions and not providing

  11. So so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst

    I have been working at Provident Funding full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Helping people save money/afford their houses
    -You can create your own work outside of pure production if you have good ideas and management's approval
    -commission income when business is good
    -Ability to learn personal finance
    -Like-minded, helpful and compatible coworkers
    -Annual raise after OK starting pay
    -relatively flat org structure
    -Good training program
    -Understanding and communication with manager

    Cons

    -It took too long to be cross-trained from closing to underwriting
    -commission structure needs to be updated to new regional model
    -Small office setting with 6 people doesn't suit me
    -You hit the ceiling quickly (very few promotions)
    -Work can get repetitive, especially if you don't have authorization to perform different tasks
    -Looking for work when business is slow

    Advice to Management

    -Correct the commission structure
    -Give employees more responsibility
    -Match 401k contributions
    -Give more PTO
    -Allow more flexible schedule, like summer Friday

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