Prudential Reviews

Updated October 27, 2014
Updated October 27, 2014
660 Reviews
3.4
660 Reviews
Rating Trends

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Prudential Chairman and CEO John R. Strangfeld
John R. Strangfeld
346 Ratings

Review Highlights

Pros
  • Work/Life balance is good but still depends on what team you belong (in 89 reviews)

  • Good benefits package - new employees are still eligible for a pension (in 41 reviews)


Cons
  • The work/life balance of sales will drive most to leave within the first few years (in 25 reviews)

  • 15 appoiuntments unless is is your personal friends and family (in 8 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Male consultants favored over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Prudential

    Pros

    Old line company with standard procedures.

    Cons

    Technology from the dark ages, unfriendly employees, consultants brought in and paid millions while employees with superior skills are ignored. Sexism and double speak.

    Advice to ManagementAdvice

    Millions could be saved by considering the skills of employees, especially women. stop ignoring people with technical knowledge in favor of political maneuverers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Prudential Response

    Oct 30, 2014Social Media Manager

    Your feedback is very important to us. Please email us at staffing@prudential.com if you’d like to discuss this further with someone.

  2. 1 person found this helpful  

    Blown up promises

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ

    I have been working at Prudential full-time (less than an year)

    Pros

    When you do sell something the compensation isn't bad

    Cons

    Does not take care of current customers well
    75% turnover rate
    They want you to do all of this marketing and make you pay for a great deal of it.
    They will match typically up to 500.00 of marketing money on a reimbursement arrangement
    After you get out of the "training" you are left to flounder by yourself. The training wasn't very helpful either it was more independent than anything.

    They only care about new business not managing those that they have, hundreds of thousands of clients have no agent due to the high turnover rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Pompous leadership, back stabbing management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at Prudential full-time (more than 3 years)

    Pros

    Good overall benefits....and training opportunities.....that's about it.

    Cons

    Don't ever turn your back, poor leadership and very pompous....worst position I have ever held.

    Advice to ManagementAdvice

    Find a direction......

    Doesn't Recommend
    No opinion of CEO
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  5.  

    The Magic of 7

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential

    Pros

    Benefits, Comradery of fellow Life Agents, Working for the Number 1 Insurance company in the world.

    Cons

    The managent taught the Agents how to sell using dividends from existing life policies to purchase additional life insurance and they called it the "Magic of 7". The concept exploded after a few years and failed miserably due to their miscalculation of projected dividends, interest rates, etc. As a result the company ended up firing thousands of agents to save face with the public...as if it were us, the agents, that originated and pushed this sales idea. So they incorporate the CYA technique to the lower level employees when the management is/was the culprit.

    Advice to ManagementAdvice

    Instead of getting a piece of the rock for future employees get a piece of integrity.

  6.  

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Shelton, CT
    Former Employee - Customer Service Representative in Shelton, CT

    I worked at Prudential full-time (more than an year)

    Pros

    Only some of the employees there. Free icecream

    Cons

    everything. Nothing Was good. Management was useless

    Advice to ManagementAdvice

    Learn about you prducts and systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    INCOMPETENT LEADERSHIP, BLATANT FAVORITISM, DISCRIMINATORY PRACTICES & CHILDISH BEHAVIOR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI

    I have been working at Prudential full-time (more than an year)

    Pros

    exceptional, PROFESSIONAL co-workers who are great to work with despite the title description above

    Cons

    DI - Managing Director and RL- Compliance

    Advice to ManagementAdvice

    Don't believe everything you hear from senior mgmt-the good old boy network thrives at Prudential. Ratings below only for Pacific Group not company-wide.

    Doesn't Recommend
  8. 2 people found this helpful  

    Total rip-off; you pay them to sell their insurance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional Associate in Charlotte, NC
    Former Employee - Financial Professional Associate in Charlotte, NC

    I worked at Prudential as a contractor (less than an year)

    Pros

    Prudential's agent support center in Minnesota is top-notch; maybe one of the best in the nation!

    Cons

    Their Career Development Program (CDP) is a total scam to get people to bring 5 high dollar sales (about $800,000 in life policies) into the company for which their sales (training manager) will get sales credit for.
    You are promised $1872 in reimbursement for getting licensure, but no one ever ever gets it. They promise great support and training but you will get none, except from other friendly agents whom are going through the same woes as you; and the agent support hotline. All training is via on-line PLN's that are really old.
    You will not be able to get business cards or anything else with your name and Prudential's name on it; or associate yourself on linkedin or facebook until you have delivered the $800,000 in life insurance accounts and completed all licensure requirements. They will require you to pay them $579 to take the series 6 and 63 exam; and more if you don't pass it. You will have to pay $29 per month for access to email via your cell phone and $59 per month for e-relationship which is their CRM tool. If you complete the program, and deliver 5 of your friends and family to a lifetime of regret for paying very high (because they will be paying these premiums until they are 100 years old); then Pru will disclose to you what a really bad deal you have made with service charges for everything from desk rent; phone and fax usage, brochures, and electronic access. There are chargebacks against commiss Afions for lapsed policies and commission sharing to pad your branch manager's income; as well as FEES, FEES, AND MORE FEES FOR EVERYTHING! You will end up owing them money every month for the first 2-3 years.

    Advice to ManagementAdvice

    First of all, get some affordable and price competitive products that appeal to the 99%; that the agent can use "to get their foot in the door"; and train your agents to be honest and upfront that they are primarily insurance, annuity, and mutual fund sales people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Worked for them for 20 years and they fired me!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at Prudential full-time (more than 10 years)

    Pros

    Great annuity product with great benefits to the client

    Cons

    They really don't care about their employees

    Advice to ManagementAdvice

    Don't be so micromanageable

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great People, Terrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional
    Former Employee - Financial Professional

    I worked at Prudential full-time

    Pros

    The benefits offered are great, and most of the people you meet are warm and caring.

    Cons

    They are the absolute -kings- of failed bureaucracy. Anything you have to go through the home office for -will- be inevitably screwed up. If I had a nickel for every time I was told one thing on the phone just to have it completely contradicted, I would never have to work again. This includes, most egregiously, the amount and timing of paychecks.

    Advice to ManagementAdvice

    Give performance reviews to the mouth breathers you have

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    If you have a conscious, don't come here to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Prudential

    Pros

    Unlimited commissions, and an opportunity to offer people financial stability in the time of a loss

    Cons

    They will not b e honest about the investment you need to make to get started. Once you pay for a license, then they will tell you you need to pay them more money in order to sell that product in that state. If you have a lead that is not a core product from Prudential, do not expect any help from management.

    Advice to ManagementAdvice

    restructure

    Doesn't Recommend
    No opinion of CEO

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