Prudential

www.prudential.com

Prudential Reviews

Updated January 26, 2015
Updated January 26, 2015
707 Reviews
3.4
707 Reviews
Rating Trends

Recommend to a friend
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Prudential Chairman and CEO John R. Strangfeld
John R. Strangfeld
371 Ratings

Review Highlights

Pros
  • Work/Life balance is good but still depends on what team you belong (in 91 reviews)

  • Good benefits package - new employees are still eligible for a pension (in 41 reviews)


Cons
  • The work/life balance of sales will drive most to leave within the first few years (in 26 reviews)

  • 15 appoiuntments unless is is your personal friends and family (in 8 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1.  

    Unless you have a large book of business, look elsewhere

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Prudential

    Pros

    If you can live at home for 4 years to get off the ground, you might be alright.

    Cons

    The compensation package only works when you are making a lot of money, and by a lot I mean within the top 200 agents in the company (there are roughly 2500 right now). Most of management is paid to recruit, not train and keep people around, it's how their compensation package is built.

    Advice to ManagementAdvice

    Unless the compensation changes, top down, Pru will have an exponentially hard time keeping, training and growing their staff.

  2.  

    Retention Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential

    Pros

    Benefits, Leadership, work-life balance,company values.

    Cons

    No advancement opportunities, personal growth, perks.

    Advice to ManagementAdvice

    Compensation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Having An Awful Experience With The Individual Life Insurance Business Unit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Prudential full-time (more than 10 years)

    Pros

    Prudential offers a good benefit package including health insurance and paid time off. My business unit also allowed us to "work" from home which makes it easy to do chores around the house and take care of doctor and car appointments without having to use up paid vacation time.

    Cons

    I find the individual life insurance business unit to be a poorly run division within Prudential. The unit is constantly tweaking the life products only to keep brokers interested in selling the product. Products are often so complicated the people selling them and the customes buying them don't understand them. It is very rare that a product's functionality is programmed into the administration system. Upper management keeps busy by forming special teams of staff who are charged with tasks that sound good in principle but almost always go nowhere. The best one had over 150 employees spend 18 months developing ideas to improve things like talent sourcing or succession planning. The teams spent so much time tweaking power point presentations that basically said little and presented their simple ideas to the very top management. After the teams did their presentations the teams were disbanded and nothing ever became of the work done. Just turned out to be a huge huge waste of time! Work environment is also surprisingly poor. We routinely have rodents running around our floor. As a result I no longer eat in the cafeteria which is located in the basement of my building. I can only imagine the size of the rodents down there!

    Advice to ManagementAdvice

    Stop with the silly special teams. You never give the teams a full explanation of what you are looking for and then you never act on the work they do. Also, get rid of the rodents!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Prudential Response

    Jan 22, 2015Social Media Manager

    We appreciate your candid feedback. If you would like to discuss this further we are interested in hearing from you. Please email us staffing@prudential.com.

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  5. 1 person found this helpful  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential full-time (more than 5 years)

    Pros

    Many Veteran agents to help mentor. Great training program overall. CDP program is very taxing monetarily.

    Cons

    Very male dominated, difficult to make money. HUGE turn over. You have to jump through hoops to get any promotion. Management in my office wanted us to do their work, with the promise of promotion, so basically I was working for free. There have been numerous lawsuits! They encourage people to not do investing-only annuities and other insurance. Management gets away with everything. If you aren't good at office politics, or lying through your teeth, go elsewhere. The company has policies to "protect" their employees, but they really don't care. They just want you to go away. Unethical behavior is rampant. Culture and values...they have none.

    Advice to ManagementAdvice

    Change the CDP program. The MDP program is a joke. More management regulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Prudential Response

    Nov 12, 2014Social Media Manager

    We appreciate your candid review. If you would like to discuss this further we are interested in hearing from you. Please email us staffing@prudential.com.

  6. 1 person found this helpful  

    Betrayed by Promise of Great Income ; but in reality it seemed corporate uses agents to subsidize their call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Professional in Bellevue, WA
    Former Employee - Financial Professional in Bellevue, WA

    I worked at Prudential full-time (more than 3 years)

    Pros

    Love the people. Great Benefits. Great Products.

    Cons

    Management shows literature and tells agents that they will make $70k second year and $90 in third. Not even close. No support by management to accompany you on sales or application processing. Absolutely no field training Instead they team you up with other rookies. It is truly the blind leading the blind. The company is run by compliance. It does not have a sales mentality.

    Advice to ManagementAdvice

    Because people deserve an opportunity to make a living, shut down your entire joke agency distribution. Only allow your products to be sold by non-captive agencies. You already sell more annuities via Edward Jones than through agency distribution. You already sell more mutual funds though non agency distribution venues. Shutting down agency distribution save tons on money. It will reduce internal compliance count (salary and benefits) and agent count (benefits only). But remember, you will have to staff up the 1-800 complaint line.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Prudential Response

    Nov 10, 2014Social Media Manager

    We value your feedback. Email us at staffing@prudential.com if you'd like to discuss this further.

  7.  

    Male consultants favored over employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Prudential

    Pros

    Old line company with standard procedures.

    Cons

    Technology from the dark ages, unfriendly employees, consultants brought in and paid millions while employees with superior skills are ignored. Sexism and double speak.

    Advice to ManagementAdvice

    Millions could be saved by considering the skills of employees, especially women. stop ignoring people with technical knowledge in favor of political maneuverers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Prudential Response

    Oct 30, 2014Social Media Manager

    Your feedback is very important to us. Please email us at staffing@prudential.com if you’d like to discuss this further with someone.

  8. 1 person found this helpful  

    Blown up promises

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ
    Current Employee - Financial Professional Associate in Egg Harbor Township, NJ

    I have been working at Prudential full-time (less than a year)

    Pros

    When you do sell something the compensation isn't bad

    Cons

    Does not take care of current customers well
    75% turnover rate
    They want you to do all of this marketing and make you pay for a great deal of it.
    They will match typically up to 500.00 of marketing money on a reimbursement arrangement
    After you get out of the "training" you are left to flounder by yourself. The training wasn't very helpful either it was more independent than anything.

    They only care about new business not managing those that they have, hundreds of thousands of clients have no agent due to the high turnover rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Pompous leadership, back stabbing management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ

    I worked at Prudential full-time (more than 3 years)

    Pros

    Good overall benefits....and training opportunities.....that's about it.

    Cons

    Don't ever turn your back, poor leadership and very pompous....worst position I have ever held.

    Advice to ManagementAdvice

    Find a direction......

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    The Magic of 7

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Prudential

    Pros

    Benefits, Comradery of fellow Life Agents, Working for the Number 1 Insurance company in the world.

    Cons

    The managent taught the Agents how to sell using dividends from existing life policies to purchase additional life insurance and they called it the "Magic of 7". The concept exploded after a few years and failed miserably due to their miscalculation of projected dividends, interest rates, etc. As a result the company ended up firing thousands of agents to save face with the public...as if it were us, the agents, that originated and pushed this sales idea. So they incorporate the CYA technique to the lower level employees when the management is/was the culprit.

    Advice to ManagementAdvice

    Instead of getting a piece of the rock for future employees get a piece of integrity.

  11.  

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Shelton, CT
    Former Employee - Customer Service Representative in Shelton, CT

    I worked at Prudential full-time (more than a year)

    Pros

    Only some of the employees there. Free icecream

    Cons

    everything. Nothing Was good. Management was useless

    Advice to ManagementAdvice

    Learn about you prducts and systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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