Public Storage Reviews

Updated June 25, 2015
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Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
18 Ratings

Pros
  • So you have a good work/life balance if you have things to get taken care of after 6pm (in 14 reviews)

  • being in direct contact with District manager is great (in 17 reviews)

Cons
  • If you become a property manager (more responsibility) there is no pay raise (in 70 reviews)

  • FYI sales men don't clean bathrooms or do a team lift for abandon goods because upper management don't not get vendor to remove it (in 49 reviews)

More Pros and Cons

57 Employee Reviews

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  1. Helpful (4)

    KTP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ktp Property Manager in Chicago, IL
    Current Employee - Ktp Property Manager in Chicago, IL

    I have been working at Public Storage full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interacting with new customers, working by yourself and no alternating shifts.

    Cons

    No matter how much you know you're never good enough to move up to a district manager position. To many scripts, minimal authority regarding your store. Greedy company.

    Advice to Management

    Promote within


  2. Live on Site Property Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Saint Louis, MO
    Former Employee - Property Manager in Saint Louis, MO

    I worked at Public Storage (More than 10 years)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Didn't have to drive to work
    Apartments were nice
    Free Apartment

    Cons

    Scripts made you feel pressured and didn't matter if you rented space without the use of the scripted. Customers will rent cause they need storage.
    Living on site you were always available since you lived there.

    Advice to Management

    Customers will rent with or without the use of a script.. They cone there to rent a space and not to be pressured into taking insurance and buying a lock.. Customers didn't like being forced into purchasing a lock Need better raise's cause you live on site and work after hours,.


  3. Helpful (1)

    Overall an OK job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great DM, great schedule, easy going

    Cons

    Not much room for growth

    Advice to Management

    Give your employees more pay for the job we do. We battle extreme heat, cold, rain sleet & snow & very rude people at times. Takes a strong personality for this job we should be paid as such.


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  5. Helpful (1)

    Mark's opinion

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage

    Pros

    I actually liked the job,

    Cons

    I did not like being forced to speak from a script!!!!

    Advice to Management

    Let people sell in there own words!!! Pay them better as well.


  6. Helpful (1)

    ok employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rockville, MD
    Current Employee - Customer Service Representative in Rockville, MD

    I have been working at Public Storage (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    hours are great most of the time

    Cons

    could use better days of and maybe institute every other weekend off instead of having to work every weekend You have to ask for a day off 30 days in advance sometimes for things that are out of your control which does not make sence

    Advice to Management

    not really


  7. Helpful (4)

    Ehh...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work by yourself or 1-2 people at a time

    Cons

    Salary, Incentives, Management, Loads of work and Health Insurance

    Advice to Management

    Pay employee's what they deserve and give raises when necessary


  8. Helpful (4)

    Non resident manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Non Resident Manager in San Jose, CA
    Current Employee - Non Resident Manager in San Jose, CA

    I have been working at Public Storage full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Calm environment, low foot traffic, generally work alone

    Cons

    Held to performance sales numbers without the sales pay. Management hassles over issues, but won't handle the problems when they're identified. Unless you find the errors in your pay, it's not managements problem. You can never advance to become a district manager. They only hire from outside the company. Never expect to make more than $20000 a year to $25000. Ever. Expected to hit sales goals, but relief manager work at the property on day off and can drive down your numbers badly but still is your fault.

    Advice to Management

    Work with your employees to create a more open direct line of communication without fear of retaliation. If you want more number, throw in commission for sales.


  9. Helpful (3)

    Relief Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relief Manager
    Former Employee - Relief Manager

    I worked at Public Storage full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Full Benefits
    Full-Time
    Bonuses
    Decent pay ($2/hr more than minimum wage)

    Cons

    Close-knit (1 or two people per office)
    Versatile job duties (You do everything--the sales, the janitor jobs, the maintenance, the cleaning of units, etc.)
    Boring at times--real slow--and high paced other times. No in between.
    From personal experience, I was dealt with a terrible Regional Manager, who is the boos of the office. Some of the managers are the same. The managers constantly change districts. We had two managers in 1 year.
    No over-time.


  10. Helpful (1)

    Public Storage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PS is a Stable recession proof company

    Cons

    Time Required and Quality of Life

    Advice to Management

    Work to improve the quality of labor


  11. I enjoy working with the customers and Working with good the people I am happy in my job !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Manager
    Current Employee - Field Manager

    I have been working at Public Storage full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hour are great and there is no day the same .

    Cons

    I drive a hour one way to get to work .

    Advice to Management

    Place the closes person to the store in the the store and keep them at the same store so they will take more pride in it. they will see that the profprofits will increase .



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