Public Storage

www.publicstorage.com

Public Storage Reviews

Updated December 17, 2014
Updated December 17, 2014
21 Reviews
4.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Public Storage Vice Chairman, President, and CEO; Chairman, President, and CEO, PS Business Parks Ronald L. Havner Jr.
Ronald L. Havner Jr.
21 Ratings

Review Highlights

Pros
  • So you have a good work/life balance if you have things to get taken care of after 6pm (in 14 reviews)

  • There are many oppurtunity to move up after the District Manager level (in 17 reviews)


Cons
  • Being a property manager is a difficult task with a lot of responsibility (in 70 reviews)

  • Not once has any upper management ever looked at my goal board (in 49 reviews)

More Highlights

21 Employee Reviews Back to all Reviews

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  1.  

    Very decent employment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager/KTP
    Current Employee - Property Manager/KTP

    I have been working at Public Storage full-time (more than 5 years)

    Pros

    We have a very supportive District Manager who works hard to help us with anything we need. Our district works well as a team and we have fun while working hard. They offer contests and other incentives on a regular basis for a little extra money in our pockets. They coach from a positive perspective. Nobody gets yelled at or embarrassed by management. We work independently and are not 'baby-sat'. We are trusted to run our stores and do the job. I always have plenty of PTO time to use and our DM does his very best to accommodate our needs. Not one person was 'let go' when the economy 'tanked' a few years ago. We all kept our 40 hours. If you don't like to work hard, this is not the job for you. Sometimes a lot is expected of us, but that works well for me. Some of the sites offer company apartments with paid utilities, which has saved me a great deal of money in living expenses over the years.

    Cons

    I don't have too many complaints about the job, except for the extensive paper-trail we are required to keep; and getting 'called in' like in other typical retail environments when people don't show for their shifts. I have never been pressured or required to do this, though. There can be a heavy work-load at times, so if you are looking to 'ride the clock', this is not the job for you. All-in-all, very solid job. I am grateful to the company for the opportunities they have given me during my employment here.

    Advice to ManagementAdvice

    Some of the very young employees lack the maturity to handle the responsibility of the single-staffed environment that applies to many of the stores. They seem to be hiring super-young staff lately and we are getting a lot of call-outs where the rest of us have to pick up the slack. Perhaps they should hire a little older or find a way to better-evaluate the maturity level of prospective employees? Just a thought.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Become a storage expert today!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager in Atlanta, GA
    Current Employee - Property Manager in Atlanta, GA

    I have been working at Public Storage full-time (more than 3 years)

    Pros

    Public storage is definately an Industry leader, very stable! Very customer service focus company ! Work a minimum of 38-40 hrs a week, independent work setting with opportunity to complete task and goals as a team! Gain great managerial experience Excellent benefits to include dental, vision + medical insurance. 401K plan is awesome. flexibl and paid vacation time... you will get a increase in pay after 6 months and opportunity to earn additional money through referral program and the annual bonus program that is in place. Rotating off days to give you flexibly with your personal life

    Cons

    Little to no opportunity for career advancement..only starts off with $9.50 .. bonus program is annually

    Advice to ManagementAdvice

    "Take care of your employees and they will definitely take care of the business! " Best Regards

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I have no bad words..this company has been good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager in Boston, MA
    Current Employee - Property Manager in Boston, MA

    I have been working at Public Storage full-time (more than 5 years)

    Pros

    I have had a few different DM's and each one has different personalities but I was treated with respect. This is a sales position and that is what should be focused on. When your hired to do a job if you don't like it then you should find something else no matter where you are working. It's nice to be out at 6 and 5 on the weekends. No long retail nights!!

    Cons

    Sometimes it may be difficult when you are working by yourself, that's when it seems the most people come in. The only other thing is that we should be off a few more holidays

    Advice to ManagementAdvice

    None at this time, I'm happy with my position

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Pros

    Able to have a balance between work and family - don't have to work extended hours.

    Cons

    Not a company that focuses on employee development.

    Advice to ManagementAdvice

    Develop your people so that they can advance to the next level - otherwise the risk is losing good employees who know a lot about the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Happy DM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time

    Pros

    Love the job. Best I've ever had. Lots of flexibility. Great place to work.

    Cons

    Lock cuts are rough on your body.

    Advice to ManagementAdvice

    Keep being positive and sharing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A customer focused friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relief Manager in Chicago, IL
    Current Employee - Relief Manager in Chicago, IL

    I have been working at Public Storage full-time (less than a year)

    Pros

    It's a job for you if you enjoy helping people solve problems

    Cons

    Bad weather can make this job difficult

    Advice to ManagementAdvice

    Be more flexible with coworkers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Public Storage is an excellent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Coordinator in Charlotte, NC
    Former Employee - Development Coordinator in Charlotte, NC

    I worked at Public Storage full-time (less than a year)

    Pros

    Great benefits, pleasant working conditions, friendly coworkers.

    Cons

    Had to clock in and out even in an Administrative position.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Property manager and key district trainer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager/KTP
    Current Employee - Property Manager/KTP

    I have been working at Public Storage full-time (more than 3 years)

    Pros

    Great support from current and previous district managers, all upper management is very supportive and wants to see property managers and reliefs succeed. I like the hours very much we always have a start time of 9:30am. Saturdays and Sundays we go home 1 hour early. Team support within my district is fabulous. We all work very well with each other and strive to help each other as often as it's needed. I am a KTP ( key district trainer ) I thoroughly enjoy teaching and training new hires to work to a standard that is higher than whats expected and helping them to succeed. We work alone alot and are given the privilege of our own time management with periodic check-ins from our district manager. Bonus program in place for top performers with an average of 40% of team members benefiting from a yearly bonus. Top performers receive opportunities for special prizes like trips ( for 2 ) and extra bonus $. Better than decent medical and dental with eye care insurance available other benefit program in place is working advantage available to all employees with numerous discounts and coupons with email alerts when discounst in selected grouping is chosen.

    Cons

    Yearly increases are not good, last year I received the same 4% raise that under performers and average performers received, I am a over achiever. Upward mobility is nonexistent and they will not promote within. 3 holidays a year off Christmas, Thanksgiving and New years day. PTO (paid time off) went from 17 days yearly to 10 days for a total of sick time and vacation time combined,

    Advice to ManagementAdvice

    Consider yearly increases to fewer employees to stay under strict budget and give adequate raises to those employees who work to higher standard and over achieve. Or raise the budget for increases as to raise value of the employee and performance overall. Bottom line is, when an employee feels valued, they do a better job and will work harder for the employer, and when they don't, Public Storage needs to let people go, it's too difficult to get fired. I feel the company holds on the under valued/under performing employees for way too long.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Easy work, good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager in San Diego, CA
    Former Employee - Property Manager in San Diego, CA

    I worked at Public Storage full-time (more than a year)

    Pros

    Set schedule, easy work, guaranteed two days off.

    Cons

    Ever changing customer related scripts to learn.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Property Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Property/Manager in Landover, MD
    Current Employee - Resident Property/Manager in Landover, MD

    I have been working at Public Storage full-time (more than 5 years)

    Pros

    Excellent Management training to get experience to advance in life as a whole. Corporate housing is an excellent opportunity as well.

    Cons

    Scheduling from week to week can be a bit arduous, and lunch time can be a "when you get a chance" scenario, depending on the size and location of the property.

    Advice to ManagementAdvice

    Experienced Managers are an asset not a liability.

    Recommends
    Neutral Outlook
    Approves of CEO

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