QBE Reviews

Updated July 3, 2014
Updated July 3, 2014
104 Reviews
2.4
104 Reviews
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QBE Group CEO John Neal
John Neal
49 Ratings

Review Highlights

Pros
  • Flexible Work schedule, promotion of work life balance and reasonable benefits (in 6 reviews)

  • Meeting few great people that has come and gone (in 10 reviews)


Cons
  • Senior management not very visible to the masses (in 9 reviews)

  • We lost 5 employees within a few months because of their poor management (in 5 reviews)

More Highlights

30 Employee Reviews Back to all reviews

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  1.  

    Underwriters of specialty insurance and reinsurance business

    Current Employee - Accountant in New York, NY
    Current Employee - Accountant in New York, NY

    I have been working at QBE full-time (more than 10 years)

    Pros

    No Pros at this moments

    Cons

    Company is deteriorating, doing outsource of its shared Services

    Doesn't Recommend
    Negative Outlook
  2. 4 people found this helpful  

    Slow agonizing death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time (more than 10 years)

    Pros

    They provide you 8 - 12 months notice when your job will be elimiated. Oops.. this is suppose to be the Pros field. Here is the Pros It gives you plenty of time to look for a new job........ So they don't have to pay you a severance. I tried to keep it as pros as possible. There is plenty of fresh air in the offices

    Cons

    This company is laying off their finest employees who do all the grunt work and hiring execs like there is no tomorrow. QBE purchased to many companies before getting their hands around each one of them and understanding exactly what they do. They just looked at the bottom dollar and who made the most money, bought them, then crushed them.
    QBE didn’t screw up. The companies that allow the conglomerate of screwed up execs railroading them to sell did. Now the current and former 1600+ employees are paying the price.

    If I hear one more thing about a global initiative. It’s hard to be global when there will be one person sitting in their house when the dust settles representing North American because all the other NA offices have been closed.

    Advice to ManagementAdvice

    Stop saying we know we are going through some rough times but we are doing good. Get your heads out of the sand and stop blowing smoke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Not a great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE

    Pros

    Training in homeowner's insurance is good

    Cons

    Micromanagement by managers is very common

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  5. 2 people found this helpful  

    NO APPRECIATE FOR THEIR WORKINGEMPLOYEES, UNGRATEFUL COMPANY, NO RESPECT and LOYALTY.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at QBE full-time (more than 5 years)

    Pros

    Meeting few great people that has come and gone.

    Cons

    Lack of Communication, Inexperience management who do not know how to talk to people, HUGE Favortism, some female management has preference for MALE employees to hire, promote, etc. Cutting down on raise when they keep saying they pay for performance, Cutting down on PTO, and offshoring all the process. Whats has this company come to, I know its going "down under mate".

    Advice to ManagementAdvice

    Hire proper people that can manage people and not what QBE has now. This is a joke. They cannot communicate, they show favortism to certain Gender, They like to HOARD information. No wonder there is no Communication. FIRE the management and hire new ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    I have never seen such a disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Los Angeles, CA
    Former Employee - Vice President in Los Angeles, CA

    I worked at QBE full-time (more than 5 years)

    Pros

    Wish I had one. This place is just terrible. EVPs in Atlanta have run their previous businesses into the ground and now continue with QBE businesses. Does any one in Australia look at the companies purchased and how they look today? WTF

    Cons

    Senior management is terrible, poor communicators, systems are bad, agents hate the company, HR is a joke, too many people from General Casualty (the worst run company) in senior positions. There is NO WAY this model will work. Look for them to sell most of this off in 2014.

    Advice to ManagementAdvice

    Retire. You are terrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Horrible work loads and confusion-upper management very confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Representative in Madison, WI
    Current Employee - Senior Claims Representative in Madison, WI

    I have been working at QBE full-time (more than 3 years)

    Pros

    Some of the people were very friendly and helpful

    Cons

    Right now this is a terrible place to work and many of the staff are miserable and collecting a paycheck only.

    Advice to ManagementAdvice

    No one can fathom why you have destroyed so much of the business you purchased in the U.S. and I really hope you can recover for the sake of those still working for you.

    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    a dead end job - IVD/Client support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IVD in Irvine, CA
    Former Employee - IVD in Irvine, CA

    I worked at QBE full-time (more than an year)

    Pros

    It is a job that pays you money in order to survive. Gets you at least work experience. Its great if you like working saturdays because they brought on too much workload and not enough manpower.

    Cons

    The work environment is terrible. The people who work there are not friendly and do not say hello to anyone. You walk down the hall to go to the bathroom and say hello to someone walking and they give you a weird look and walk on by. Strange. You also get looks for getting up out of your chair.

    Advice to ManagementAdvice

    How about not so much micromanagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Turbulant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Manager
    Former Employee - Claims Manager

    I worked at QBE full-time (more than 10 years)

    Pros

    Coworkers are great people. They do hire a lot of remote working employees.

    Cons

    The Group organization based in Australia are extremely fickle, and unforgiving. They make changes before other changes have any opportunity to take effect. They do not understand ownership of an insurance company in the United States. Constant leadership changes. I can only think of one with a Senior title who remains employed at QBE Americas that was here 10 years ago.

    They fully buy into outsourcing everything and then question why they are not profitable. The organization does not maintain any constant appetite for business, constantly writing off newly written business because of loss ratio. Underwriters are not flexible or creative. Lacking profit is always blamed on the claims department, in turn generating more and more cuts, and outsourcing which perpetually leads to less and less profit.

    Advice to ManagementAdvice

    You cant give advice to management. I would suggest to the Board of Directors to fire the whole lot of senior leaders top down from CEO's and all SVP level titles, and bring in experienced successful leaders who understand not just business in the United States but globally.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    I have no words right now, maybe later.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QBE full-time (more than 5 years)

    Pros

    decent pay, performance incentives and benefits

    Cons

    * a wildcard in regards type of management you work with... either a saint or a despot.

    * jobs that do not involve management do not provide true room to maneuver for growth or unless you want to be a claims adjuster, but that's not for everyone.

    Advice to ManagementAdvice

    When someone consistently or even one time, point out abusive and dysfunctional behaviors in management on any level while stressing the need for improvement in interpersonal communication skills with fellow workers -- quickly swallow pride and ego and do the right thing immediately, This is for the benefit for all involved directly and indirectly.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Horrible, horrible, horrible company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist in Sun Prairie, WI
    Former Employee - Claims Specialist in Sun Prairie, WI

    I worked at QBE full-time (more than 3 years)

    Pros

    None. Absolutely none. There is nothing good about this company.

    Cons

    All this company does is anger people. They do not care about the people they insure or any claimants. They only care about company PROFIT, and they admit it. Employees are treated like insignificant numbers which can easily be replaced --- and yes, it's by someone outside of the USA.

    Advice to ManagementAdvice

    Quit torturing your employees and go back to Australia.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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