QBE

  www.qbe.com
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QBE Reviews

Updated Jul 18, 2014

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All Employees Current Employees Only

2.4 98 reviews

30% Approve of the CEO

QBE Group CEO John Neal

John Neal

(46 ratings)

29% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible Work schedule, promotion of work life balance and reasonable benefits(in 6 reviews)

  • Meeting few great people that has come and gone(in 10 reviews)


Cons
  • Senior management not very visible to the masses(in 7 reviews)

  • We lost 5 employees within a few months because of their poor management(in 5 reviews)

20 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    4 people found this helpful  

    Trying to figure out who they are

    Anonymous Employee (Former Employee)

    ProsQBE employs many excellent insurance professionals who are true experts in their specialty markets. QBE is able to deliver high quality products and services to its high risk, high value customers. The organization's focus on excellence and profitability in its insurance operations is a model for the industry.

    Several executives in this organization are world class leaders in insurance.

    ConsQBE North America's acquisitions since 2007 have been tremendously disruptive. Some acquisitions did not fit their business model at all (General Casualty) and others (Sterling / Balboa) have lost signficant value due to regulatory changes.

    Additionally because of all the redundant systems and processes they took on through their acquisitions, QBE is now going through a very difficult time reshaping their business and offshoring / outsourcing work that is routine to moderately complex so they can focus on their true value-added operations / functions.

    Advice to Senior ManagementI believe the organization will correct itself over the next three years. However, I would encourage the global company leaders to specifically identify all the reasons the growth strategy in the U.S. failed so they can avoid repeating that result in other markets.

    From 2007, the North America division has had four CEO's and only the current CEO grew his career in the U.S. market.

    In regards to employee engagement, the company has squandered a tremendous amount of goodwill and some labor markets are now nearly empty of potential candidates because of QBE's reputation in North America. The starting point for correcting this problem is hiring a competent, dynamic HR leader for the U.S.. The CHRO role is open for the fourth time since @2010. Employees do not feel they have an advocate at the leadership table who can challenge decisions, coach and mentor executives, and set the tone for the culture of the organization.

    Finally, isolating executive leadership in the NY office when nearly all insurance operations and shared services are performed elsewhere results in consistently poor and uninformed decision making. I do not believe sustainable improvement will be seen until senior executives are located in the same offices where the work their teams are performing is located. Using technology to connect with other executives for meetings would be more effective than managing teams remotely with very little personal interaction.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It has been a good experience

    Team Lead (Current Employee) Morrisville, NC

    ProsIt is a stable job with good people employed their.

    ConsManagement bring division throughout the office.

    Advice to Senior ManagementMore training, More training, More training,

    No, I would not recommend this company to a friend

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    Pretty good place to work.

    Insurance Operations Representatives (Current Employee) Fort Worth, TX

    ProsPeople are all around good to work with, as well as plenty of benefits through the company.

    ConsYou have to thrive sitting at a desk on a computer for the whole day.

    Advice to Senior ManagementMinimize the redundancies.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Good experience.

    Senior Customer Service Representative (Former Employee) Morrisville, NC

    ProsVery professional. Nice people.

    ConsGetting to the job, driving on I40 & I540 (all the accidents)

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

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    Nice place to work, family atmosphere

    Anonymous Employee (Current Employee)

    ProsPTO, Flextime, great site leader

    ConsLosing clients and not signing new business, not a great sense of job security

    Advice to Senior ManagementKeep doing a great job and tell the Sales folks to get new clients!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Too many reorganizations since they bought General Casualty Insurance

    Claims Adjuster (Current Employee) Sun Prairie, WI

    ProsSolid financially it appears at this point in time.

    ConsClaims department employees unsure of what their job or department might look like more than a month or two at a time.

    Advice to Senior ManagementYou say you care your employees, your people.... then show is in real ways, not just talk!

    No, I would not recommend this company to a friend

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    New initiatives and leadership every few years; be prepared for a wild ride.

    Vice President (Former Employee) Sun Prairie, WI

    ProsSalary and benefits are decent. Congenial and supportive working environment.

    ConsThe left hand doesn't know what the right hand is doing...
    Incompetent leaders on the production side of the business. Antiquated systems.

    Advice to Senior ManagementHave better coordination and communication between all of the business units.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Ok place to work

    Underwriting Assistant (Current Employee) Lincoln, NE

    ProsSalary and benefits were pretty good.

    ConsManagement gives mixed messages to employees. No sense of direction for the company.

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    Tough Environment - Very Fluid (Growing Pains)

    Vice President (Former Employee) New York, NY

    ProsGreat people to work with and pay and benefits are better than what employees think (Seen what can be offered outside). Great learning environment in regards to business strategies and supporting infrastructure projects since it was a rapidly grown through acquisitions.

    ConsDue to number of senior management changes, strategic planning and company direction is very fluid.

    Advice to Senior ManagementRealistic implementation goals and timeframes in regards to of infrastructure projects and business plans.

    Yes, I would recommend this company to a friend

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    An average to good place to work is going through growing pains

    Anonymous Employee (Current Employee)

    ProsComfortable working environment. Flexible hours/schedule. Good benefits.

    ConsLack of communication. Unclear company direction. Advancement opportunities lacking. Employees with negative attitudes and bad work habits pollute an otherwise enthusiastic and talented workforce.

    Advice to Senior ManagementContinue to work to improve communication. Find a way to sort out "bad apples". Provide more training for people transitioning into management. Support more education/training of in-place workforce.

    No, I would not recommend this company to a friend

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