QuEST Global Reviews

Updated August 12, 2014
Updated August 12, 2014
86 Reviews

2.7
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ajit Prabhu
13 Ratings

Review Highlights

Pros
  • Good opportunities to learn things as u'll be exposed to lot of things in the area of your work (in 3 reviews)

  • The work hours are very flexible (in 4 reviews)


Cons
  • Team leads have degrees in political science and other non-engineering degrees (in 5 reviews)

  • No paid Holidays and to many days off (in 3 reviews)

More Highlights

19 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer  in  Houston, TX
    Former Employee - Project Engineer in Houston, TX

    I worked at QuEST Global full-time for less than a year

    Pros

    Your co-workers are very honest about the company that you are working for. The information they gave me allow me to think ahead and search for another position.

    Cons

    There is a issue with their payroll. They don not process their employees checks on time so you never receive it when its expected. When you do receive it, it is not the hours that you have worked.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Frat house with zero communication, no training, and no room for true advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer  in  East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time for more than 3 years

    Pros

    Flexible work hours, Medical, dental and vision plans decently priced for value

    Cons

    PTO Policy recently switched - removing PTO days, adding holidays (fake benefit). Annual bonus capped at 2%, metrics rigged to never pay out full amount (this year less than 20% of the company metrics were met??), Compensation easily 30% below market value, no bereavement time, punished for using Non-PTO (even when sick and out of the few PTO days given), management behaves like a fraternity - spends most of the time hanging out and chatting with each other in plain view of employees, only advancement is through management - leading to AWFUL managers with bro-like mentality and no leadership skills leading horribly underpaid employees with far more value to the company than they recognize, communication laughable at best of times, training is limited to very few hours since billable time is law, actual work done doesn't matter to them, being sheep and following orders blindly will get you ahead

    Advice to ManagementAdvice

    Raise salary to meet market value, give fair PTO schedule, offer alternate advancement routes than management, rewarding actual work done instead of just promoting your buddies, work on communication, add a real training schedule and allow for it in the budget, decide whether you want a frat house or a highly professional office - stop shooting only for the appearance of a professional workplace, pay attention to the work done instead of just your power trips, promote real leaders and managers instead of your friends

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer  in  East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for less than a year

    Pros

    The only Pros of this job are the flexible hours and the fact that its a full time job out of college. basically, as long as you work 40 hours from Monday - Friday they dont really care how you break them up (5 8hour days, 4 10hour days, anything in between). The company found me, as I did not apply for this job. There are a few people here that are pretty friendly but most keep to themselves. Depending on what you do you will be able to go to Pratt now and then.

    Cons

    I'm not sure where to begin. Most of the reviews here are mirror images, everyone has the same opinion on this place. As first I thought it would be okay for the time being and my first job out of college but i have quickly realized how over-qualified I am with a Bachelors in Mechanical Engineering. Training is basically nonexistent, and you will probably learn what to do and not do more from your peers than your higher ups. Expect to be lost the first 2-5months on what you're "supposed" to be doing, as nobody here really has a clue. Pay is nowhere near what college promises, and it seems as though to get to that "college promised" yearly earning you will have to work here a VERY long time. A college degree in anything basically means nothing here, as people from all walks of life make about the same. This job simply consists of excel, a few computer programs that you are never fully taught how to use, and your phone. No real knowledge of planes is needed although Pratt people talk to you like you've hand built your own rocket ship sometimes. Some holidays are paid, most are not. it all runs off of Pratt's schedule. if they are open, we are open. Vacation days can be "bought" but if you do not opt into this plan you will not receive many. On another note, in the past 6months I have seen at least 10 people just on my floor quit... people notice.

    Advice to ManagementAdvice

    Training is severely lacking. Unless you ask, nothing is taught and even when questions are asked you are given the run-around to find somebody who knows the answer.
    More Pay- degree holding employees should be compensated as such.
    More time off - more vacation/ paid holidays would be great

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer
    Former Employee - Project Engineer

    I worked at QuEST Global full-time for more than 3 years

    Pros

    Laid back, flex hours, it is a job that you can leave one day becasue you are in America and they cant treat you like they do to the people of thier own country....for the most part

    Cons

    HR will treat every American employee like trash!!!!!This is an Indian company that treats it employees like they are just bodies in the seats. They will tell you that out right. The benefits are horrible. If you want to move up you had better be able to bend over and take it becasue the team leads and group leads will make you do all their work. In the end they look good and get large pay increase, but as soon as you address the work you do you are reprimanded and then singled out for punishment. This company will lure you in with promisses of greatness, but then will steal from you any fullfillment or oportuniy you may have. They make you payout of pocket to support the company, and then you must wait weeks for compensation. I have had to wait a month to be reimbursed for $2,000 that I had to pay out of my pocket to support the company!!! If your an degreed engineer dont get lured in! They wont hesitate to make you an admin or a tech writer that spends their days attaching picture to documents. They pay engineers with BA $16.00 an hour, while some people with no degrees make $25.00 and hour. You may be made salery and be required to work 80-90 hours a week. if you dont you can be FIRED!!!! STAY AWAY!!!!

    Advice to ManagementAdvice

    Go back to India.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Project coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator  in  Rockford, IL
    Former Employee - Project Coordinator in Rockford, IL

    I worked at QuEST Global full-time for less than a year

    Pros

    Promises made during the interview sound good but they don't follow through. Promises of lots of work, will always be busy are what I was told. Told there are yearly increases and a yearly bonus, benefits and so on.

    Cons

    Broken promises, they don't follow their own employee handbook, they change the terms at will. Don't trust anything you're told. Be wary of using any of your PTO time, just because you have it doesn't mean you've actually earned it. If you use it and leave before the year is up you will have to pay back any time used, & they will not let you know that before you receive your final check

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    This company does not care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer  in  East Hartford, CT
    Current Employee - Mechanical Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for more than 3 years

    Pros

    One good thing about working here is the flexibility of hours. You can pretty much come and go without getting hassled by management (differing depending on who your manager is), as long as it's reasonable. If you want to skip out early on a Friday, it's not problem as long as you get your work done.

    Overtime is also an option when the engineering department is swamped, which can be nice. You get paid time (not time and a half).

    Cons

    Someone in upper management at this center has a motto which everyone knows: "fake it until you make it". There is no technical career path here. You get exposed to some entry level tasks, which are great to start out with, but that is about all you can do. The only way to move ahead (or get any sort of significant raise) is to go into management, which means you won't be doing any engineering work.

    My benefits are not good for an engineering company. There is a 401k match, however, it is abysmal. Starting salaries are low, and raises are even lower. You will have to work here for at least 4 years in order to hit the average starting salary for a mechanical engineer in Connecticut.

    You will get a sense that nobody in management cares about you or the company, just hitting metrics. They won't fire people so they can hit their attrition metrics, even when customers complain daily. Metrics are taken more seriously than good business decisions, and that is not a good sign.

    Advice to ManagementAdvice

    Start caring about your employees. Listen to their complaints. The number one issue that shows up on employee satisfaction surveys is benefits and low pay. If this can be fixed, then employees will be less upset about other issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Terrible place to work. No training or growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Integration Engineer  in  East Hartford, CT
    Former Employee - Project Integration Engineer in East Hartford, CT

    I worked at QuEST Global full-time for more than a year

    Pros

    If you are an entry level engineer, you don't know any better so it's ok. But soon they realize that they will get stuck. Leave before it's too late is my advise

    Cons

    Everything. Management, terrible micromanagers, and no insight into where company will go. Work is unbelievably boring. They are pretty much a company that contracts work for Pratt and Whitney. Pratt and Whitney is a also a terrible company, everyone there themselves am hate each other. Everyone is very rude about everything. One manager in particular should have never been employed, she has no skill or background for leading a good team. This place is a revolving door, people in and out, when I got there, in the first 6 months 3 people left my time, new ones got hired, and within a year they left too. Lots of turn over. No money or bonuses to spend on anything. Every hour is scrutinized as far as what you are working on, and all the work is totally dependent on the what the departments in those companies give you. It's all the work they don't want to do, it's very clerical, lots of copying and pasting, very little technical growth or experience.

    Advice to ManagementAdvice

    Get new people. It's a toxic work environment. There are no happy employees there despite some of the good reviews. Work at your own risk, I wouldn't be surprised if this place shuts down soon, PW already gives away work to better outsourcing companies all the time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    electrical engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global

    Pros

    none very very bad place to work for

    Cons

    everything is wrong about this place

    Disapproves of CEO
  10. 2 people found this helpful  

    Simply the worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Screen Starer  in  East Hartford, CT
    Current Employee - Professional Screen Starer in East Hartford, CT

    I have been working at QuEST Global full-time for less than a year

    Pros

    The fabulous company of QuEST (which you are required to spell it that way) has some great things going for it. Let me list them for you...
    1. .....
    2. I guess its a Pro for QuEST that I can't give this less than 1 star?

    Cons

    This is basically reversed outsourcing. The company is based in India and employs everyone with an "entry-level" feel, regardless of your experience. You are the experienced engineers hired to work for "multiple government contracts" which translates to you are underpaid engineers hired to work for one company (Pratt & Whitney) who doesn't actually want you to do the work for them in the first place, has no interest in upgrading anything to a somewhat modern era and will roadblock you whenever possible just so they do not have to deal with you.

    During your interview (which you will realize eventually that you likely did not actually apply here), you will be promised all the things you want out of a company with none of it coming to fruition. Close knit peers that are more like family, frequent company outings and gatherings, community projects, challenging work that changes day to day, benefits that are worth staying alive for...

    It boils down to this. The general attitude of the majority of the people there, specifically the management and the "team leads" feels like high school complete with favoritism, cliques, grudges based on accusations, the silent treatment because you disagreed with something said... just real good times.

    NONE of the Team Leads have any management experience and most do not carry any degree in engineering. I am all for having someone lead because of the experience they have but these people do not have it.

    The leads are all best friends. You can expect to see most of them standing around chatting with their favorites for quite a large amount of their day. I used to enjoy timing my team lead to see how long she would spend talking to her friend each morning. It added up to about 10 hours a week. From what I learned, the real purpose of becoming a Team Lead is so that you no longer have to actually do any work other than approve time cards... which my lead eventually stopped doing that too.

    You will not be appreciated for your skills and knowledge.
    You will not be compensated well for what you do.
    You will be a glorified data entry person
    You will be offered the worst benefits in the country.
    You will be lied to about how the benefits work.
    You will be held responsible for making the annual quota of work orders (which I was told at the beginning was the job of the Team Lead... but when 60% did not renew their Statement's of Work, it was the employee's fault.)
    Pray you do not need special software to do your job. You will have the opportunity to do nothing for months while the order is approved, re-approved, denied, re-submitted, not-delivered, forgotten and someday, maybe... installed.

    Seriously though... it's just like high school. The instant one of the leads does not like you for any reason, you might as well quit because they will work together to make your life there a living hell until they fire you or you quit.

    Do yourself a favor, whether you are looking to work here or you are already employed, just walk out and find a company that will actually appreciate you.

    Advice to ManagementAdvice

    Take a look at the badge swipes and hours charged of your managers and team leads instead of just the employees.

    Consider making someone with actual management experience and more than a year's time with the company a team lead.

    The quickest way to lose all respect is to have the argument "you're lying" loud enough for the room to hear. We are all adults here. Well... most of us anyway. I think we are past lying over petty things.

    Not everything will go your way all the time. Learn this.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Best case scenario, you're always at Pratt and Whitney, worst case you're just doing data entry until you're SOW drys up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  East Hartford, CT
    Former Employee - Engineer in East Hartford, CT

    I worked at QuEST Global full-time for more than a year

    Pros

    Minimal technical knowledge required. (Basic Excel knowledge)
    Flexible work schedule if your SOW permits.
    Free tea and coffee.
    Lots of downtime depending on SOW.

    Cons

    Limited internal career growth.
    Limited external career growth.
    Lower than average industry pay.
    Bad Vacation/Holiday time. (PTO system)
    Outsourced HR activities.
    Benefits might be there (401k ect.) but they're negligible.
    No Cafeteria.
    Bad Bathrooms.
    Very stratified work environment.
    Poor understanding of customer expectations.
    No engineering content.
    You have to file for unemployment during customer shut downs which occurs annually.

    Advice to ManagementAdvice

    Other companies think Quest has poor quality employees because Quest has to quickly hires a lot of poor quality employees due to high turnover rates because people leave. In all directions more has been promised than provided. This is not good.

    Doesn't Recommend
    Disapproves of CEO

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