QuEST Global

  www.quest-global.com
  www.quest-global.com

QuEST Global Reviews

Updated November 14, 2014
Updated November 14, 2014
102 Reviews
2.6
102 Reviews
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Ajit Prabhu
20 Ratings

Review Highlights

Pros
  • Flexible work hours, Medical, dental and vision plans decently priced for value (in 7 reviews)

  • technical knowledge is plenty and opportunities to learn are more (in 4 reviews)


Cons
  • You're handed work to do but upper management doesn't understand the work scope (in 7 reviews)

  • Team leads have degrees in political science and other non-engineering degrees (in 7 reviews)

More Highlights

25 Employee Reviews Back to all reviews

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  1.  

    Made a BIG mistake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Cincinnati, OH
    Current Employee - Engineer in Cincinnati, OH

    I have been working at QuEST Global full-time (more than an year)

    Pros

    Like other posts, you get to use commercial software and get to interact at times with engineers from real engineering companies. Other than that it's a nightmare.

    Cons

    A lot of what has been said on here is true about the Cincinnati center, so I will try not to reiterate much what others have posted.

    When I came in fresh out of college I didn't know what CFD meant or knew anything about CFD or heat transfer softwares. I was trained by other CFD engineers. Needless to say the CFD team leader and project leader was no help. I really didn't know what their purpose was if they weren't going to participate in helping me learn.
    I quickly learned what their purpose was. It was to intimidate, belittle, terrorize, and really bully me. During tech reviews with the customer the GE CFD team lead would mute the phone and then chew me out about some mundane item. There were times I wanted to punch him out. I complained to other senior people there, but seems nothing was done. It was as if they didn't want to "stir the pot". So the good of the one outweighs the good of the many at Quest Cincinnati. To me this is emotional abuse. But perhaps me getting my message out will help deter people with an interest in CFD to keep their distance from Quest Cincinnati.

    I also had two friends that came in at the same time and did the same work and was praised equally. But one was given a promotion while the other wasn't. It took a year for that other engineer to get a promotion. The managers here clearly treat certain engineers better than others.

    Training does not exist unless you are new. Just like other posts I have read they try to make you billable immediately because it's obvious hardly any money is invested into training.

    The GE CFD team lead will constantly underbid projects. As always in projects there are delays, errors, etc. which this person failed and continues to take into account. Because of this CFD engineers are told to work beyond 40 hours a week but we are told we cannot bill. So, essentially we are working for free beyond the 40 hours which should be a labor violation.

    The statement made by the CEO is true from a previous post here is true cause I also heard it. Sad, I had only been working there a couple of months. Once I heard that and talked with others I knew I had to learn as much as possible and then flee to a superior company.

    Also, when I started the center manager was leaving to go to GE and it was brought to my attention that this person had put company sensitive information on the company's shared drive. This included people's resumes, offer letters, salaries of employees. I was like wow, how could Quest employee someone so careless? I guess it was a good thing he was leaving. At this same time I was told a lot of people were leaving the company. I can only assume these people saw this information and were disgusted on how certain people were getting paid more than they deserve. But sad that a great company like GE would hire someone so careless. I pity those who may work for him.

    I don't know what else to say but I wish I was given more information about how this company treats its engineers. Benefits were ok, not great. They could have been worse. 401K is like one other person said on here.... embarrassing. Quest gives you a 1% match. That is a joke. Perhaps because they are an Indian company they treat us like Indian citizens. I can see what these other people have been saying.

    Advice to ManagementAdvice

    Grow up and mature. From what I have gathered from most is that this is the only company you have worked for. You have been "brainwashed" by senior management that this company is far superior to companies like GE. Get real people, you can only hope to be that great. Employees are dissatisfied and are grumbling. They want and demand respect. Getting paid 10-20% below median isn't going to keep us around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Detroit, MI
    Former Employee - Engineer in Detroit, MI

    I worked at QuEST Global full-time (more than an year)

    Pros

    Start up Company veru very challenging

    Cons

    No infra structure in CAE. Heavily dependent on customer to fund everything. Bad company to work for.

    Advice to ManagementAdvice

    Very bad decision makers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time (less than an year)

    Pros

    Flexible hours and it's a paycheck. Looks good on resume. Build contacts with Quest's main customer

    Cons

    Very very very poor company structure and ethics. Worked hard for over a year. My reviews were outstanding and got a raise that was less then 1%... Benefits had all sorts of "if" and "buts" that some how screwed you over. You had to BUY vacation days. Company does not appreciate employees. They only care about how many "billable" hours you work so they can bill the customer. If this is your only option for a job it's a good starter but get out ASAP! If not, look at your other options carefully. Not the worse employment but certainly not the best.

    Advice to ManagementAdvice

    Appreciate the hard work your employees give. Focus less on billable hours and more on quality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Beware of their benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuEST Global full-time (more than an year)

    Pros

    They have 401K plan, WOW.

    Cons

    Left is left. But when I rollover my 401K, all the contribution from this employer was forfeited . Luckily they only match 25% of your 4% of your salary, the amount is not a big deal......

    Advice to ManagementAdvice

    Back to hire contractors, so you don't have to pay anything for your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Houston, TX
    Former Employee - Project Engineer in Houston, TX

    I worked at QuEST Global full-time (less than an year)

    Pros

    Your co-workers are very honest about the company that you are working for. The information they gave me allow me to think ahead and search for another position.

    Cons

    There is a issue with their payroll. They don not process their employees checks on time so you never receive it when its expected. When you do receive it, it is not the hours that you have worked.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Frat house with zero communication, no training, and no room for true advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in East Hartford, CT
    Former Employee - Project Engineer in East Hartford, CT

    I worked at QuEST Global full-time (more than 3 years)

    Pros

    Flexible work hours, Medical, dental and vision plans decently priced for value

    Cons

    PTO Policy recently switched - removing PTO days, adding holidays (fake benefit). Annual bonus capped at 2%, metrics rigged to never pay out full amount (this year less than 20% of the company metrics were met??), Compensation easily 30% below market value, no bereavement time, punished for using Non-PTO (even when sick and out of the few PTO days given), management behaves like a fraternity - spends most of the time hanging out and chatting with each other in plain view of employees, only advancement is through management - leading to AWFUL managers with bro-like mentality and no leadership skills leading horribly underpaid employees with far more value to the company than they recognize, communication laughable at best of times, training is limited to very few hours since billable time is law, actual work done doesn't matter to them, being sheep and following orders blindly will get you ahead

    Advice to ManagementAdvice

    Raise salary to meet market value, give fair PTO schedule, offer alternate advancement routes than management, rewarding actual work done instead of just promoting your buddies, work on communication, add a real training schedule and allow for it in the budget, decide whether you want a frat house or a highly professional office - stop shooting only for the appearance of a professional workplace, pay attention to the work done instead of just your power trips, promote real leaders and managers instead of your friends

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Project Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer in East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (less than an year)

    Pros

    The only Pros of this job are the flexible hours and the fact that its a full time job out of college. basically, as long as you work 40 hours from Monday - Friday they dont really care how you break them up (5 8hour days, 4 10hour days, anything in between). The company found me, as I did not apply for this job. There are a few people here that are pretty friendly but most keep to themselves. Depending on what you do you will be able to go to Pratt now and then.

    Cons

    I'm not sure where to begin. Most of the reviews here are mirror images, everyone has the same opinion on this place. As first I thought it would be okay for the time being and my first job out of college but i have quickly realized how over-qualified I am with a Bachelors in Mechanical Engineering. Training is basically nonexistent, and you will probably learn what to do and not do more from your peers than your higher ups. Expect to be lost the first 2-5months on what you're "supposed" to be doing, as nobody here really has a clue. Pay is nowhere near what college promises, and it seems as though to get to that "college promised" yearly earning you will have to work here a VERY long time. A college degree in anything basically means nothing here, as people from all walks of life make about the same. This job simply consists of excel, a few computer programs that you are never fully taught how to use, and your phone. No real knowledge of planes is needed although Pratt people talk to you like you've hand built your own rocket ship sometimes. Some holidays are paid, most are not. it all runs off of Pratt's schedule. if they are open, we are open. Vacation days can be "bought" but if you do not opt into this plan you will not receive many. On another note, in the past 6months I have seen at least 10 people just on my floor quit... people notice.

    Advice to ManagementAdvice

    Training is severely lacking. Unless you ask, nothing is taught and even when questions are asked you are given the run-around to find somebody who knows the answer.
    More Pay- degree holding employees should be compensated as such.
    More time off - more vacation/ paid holidays would be great

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer
    Former Employee - Project Engineer

    I worked at QuEST Global full-time (more than 3 years)

    Pros

    Laid back, flex hours, it is a job that you can leave one day becasue you are in America and they cant treat you like they do to the people of thier own country....for the most part

    Cons

    HR will treat every American employee like trash!!!!!This is an Indian company that treats it employees like they are just bodies in the seats. They will tell you that out right. The benefits are horrible. If you want to move up you had better be able to bend over and take it becasue the team leads and group leads will make you do all their work. In the end they look good and get large pay increase, but as soon as you address the work you do you are reprimanded and then singled out for punishment. This company will lure you in with promisses of greatness, but then will steal from you any fullfillment or oportuniy you may have. They make you payout of pocket to support the company, and then you must wait weeks for compensation. I have had to wait a month to be reimbursed for $2,000 that I had to pay out of my pocket to support the company!!! If your an degreed engineer dont get lured in! They wont hesitate to make you an admin or a tech writer that spends their days attaching picture to documents. They pay engineers with BA $16.00 an hour, while some people with no degrees make $25.00 and hour. You may be made salery and be required to work 80-90 hours a week. if you dont you can be FIRED!!!! STAY AWAY!!!!

    Advice to ManagementAdvice

    Go back to India.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Project coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Rockford, IL
    Former Employee - Project Coordinator in Rockford, IL

    I worked at QuEST Global full-time (less than an year)

    Pros

    Promises made during the interview sound good but they don't follow through. Promises of lots of work, will always be busy are what I was told. Told there are yearly increases and a yearly bonus, benefits and so on.

    Cons

    Broken promises, they don't follow their own employee handbook, they change the terms at will. Don't trust anything you're told. Be wary of using any of your PTO time, just because you have it doesn't mean you've actually earned it. If you use it and leave before the year is up you will have to pay back any time used, & they will not let you know that before you receive your final check

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    This company does not care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer in East Hartford, CT
    Current Employee - Mechanical Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (more than 3 years)

    Pros

    One good thing about working here is the flexibility of hours. You can pretty much come and go without getting hassled by management (differing depending on who your manager is), as long as it's reasonable. If you want to skip out early on a Friday, it's not problem as long as you get your work done.

    Overtime is also an option when the engineering department is swamped, which can be nice. You get paid time (not time and a half).

    Cons

    Someone in upper management at this center has a motto which everyone knows: "fake it until you make it". There is no technical career path here. You get exposed to some entry level tasks, which are great to start out with, but that is about all you can do. The only way to move ahead (or get any sort of significant raise) is to go into management, which means you won't be doing any engineering work.

    My benefits are not good for an engineering company. There is a 401k match, however, it is abysmal. Starting salaries are low, and raises are even lower. You will have to work here for at least 4 years in order to hit the average starting salary for a mechanical engineer in Connecticut.

    You will get a sense that nobody in management cares about you or the company, just hitting metrics. They won't fire people so they can hit their attrition metrics, even when customers complain daily. Metrics are taken more seriously than good business decisions, and that is not a good sign.

    Advice to ManagementAdvice

    Start caring about your employees. Listen to their complaints. The number one issue that shows up on employee satisfaction surveys is benefits and low pay. If this can be fixed, then employees will be less upset about other issues.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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