QuEST Global Reviews

Updated June 24, 2015
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4.0
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Ajit Prabhu
10 Ratings

Pros
  • Flexible work schedule if your SOW permits (in 7 reviews)

  • Work-life balance is great, hours are flexible (in 4 reviews)

Cons
  • Upper Management takes long time to make decisions (in 7 reviews)

  • If you want to move up you had better be able to bend over and take it becasue the team leads and group leads will make you do all their work (in 7 reviews)

More Pros and Cons

30 Employee Reviews

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  1. Decent Place to Work

    Former Employee - Supply Chain Engineer - Project Engineer in Enfield, CT
    Former Employee - Supply Chain Engineer - Project Engineer in Enfield, CT

    I worked at QuEST Global (Less than a year)

    Pros

    Young Energetic Company, High Growth Potential, Choose your own hours

    Cons

    Slow Pace, A lot of Sitting around entering data


  2. good company to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - USSC in Greenville, SC
    Current Employee - USSC in Greenville, SC

    I have been working at QuEST Global (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company for staters... Lot to learn here

    Cons

    Hectic work schedule for which the pay is comparatively less


  3. Project Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer
    Current Employee - Project Engineer

    I have been working at QuEST Global full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flex schedule with core hours.

    Cons

    Training is lacking but getting better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good, if you're self motivated, independent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at QuEST Global full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work on site, opportunity to be responsible

    Cons

    Not enough guidance from superiors


  6. Helpful (2)

    Project Engineering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Relax environment
    8 hrs a day, with core hours being 9-4pm.
    Good team

    Cons

    Low salary
    Get moved around from one project to next
    Troubleshooters for UTAS


  7. I have found QuEST Global to provide great opportunities, flexibility, and good compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great variety of interesting work.
    Management listens to your ideas and proposals.
    A strong feeling of teamwork.
    Freedom to get the job done, and be part of the brainstorming process if you can demonstrate capability.
    Receptivity to work time flexibility.
    Good compensation and benefits.
    Local-global approach to business allows flexibility to successfully meet customer needs.

    Cons

    Some of the company processes are still being morphed and developed, but not unexpected considering that it is growing fast.
    For the company business model to work, billable projects must be acquired. So there is focus on time sheets and billable hours.

    Advice to Management

    Continue on the path of developing employees, and growing the company by recognizing the success which comes from the people resource in the team.


  8. This is a good company to join!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QuEST Global

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very competitive salary, benefits package and unlimited potential. I have the ability to climb the corporate ladder! My boss is consistently asking me...what do you need from me. He wants me to succeed and it is very obvious he genuinely means it! He lets me know I add value to the company and wants me to be happy and successful. No micro management. I feel like an adult working here.

    Cons

    I don't know necessarily count this as a negative. The company is growing and change is a part of growth.

    Advice to Management

    Benchmark vacation or PTO with other "large" corporations.


  9. Helpful (1)

    Great for experience, very good for entry level engineers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Structural Analysis Engineer/Controls Engineer in East Hartford, CT
    Current Employee - Structural Analysis Engineer/Controls Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    First of all, after reading a lot of these reviews I'd like to clear up something. QuEST Global has two main engineering functions. One is PECOE, and one is CAE. PECOE is a center for project engineers and they get paid a lot less, they are paid hourly, have fewer benefits, and you'll will find many people with very little qualifications. Many of the negative comments written here are from people who worked in PECOE which is totally different from CAE. CAE is the engineering section of QuEST where you will find salaried employees with decent benefits and engineering degrees.

    Following that clarification, I would like to talk about my experience at QuEST. I worked in there main headquarters in East Hartford as an intern (At the time, I was still a college student). As an intern I was paid a decent wage and got the chance to do some really interesting work. I learned ANSYS as an intern! Being the only intern in the building, I also had the chance for exposure and to be well known in the company. They were very flexible with scheduling hours around my school schedule.

    After about a year of interning, I graduated from school with a BSME and was offered a full time position immediately. I was offered a competitive salary and PTO matched Pratt & Whitney. The environment was friendly, and the majority of people were young and professional. I was rarely intimidated by an individual. There are also many opportunities to move around and be promoted (fairly quickly) because of how fast the company was growing. Overall, the company had a great culture and there was an excellent work-life balance. This was an excellent place to work straight out of college.

    Cons

    I had very few cons with this company, but there are definitely somethings I would like to point out.

    - Workload fluctuations were HORRIBLE (some teams more than others). One week you would be extremely busy, the next week you would be on Craigslist 24/7.

    - I felt as if sometimes you would be pressured by management. Someone constantly checking the hours you put in and your timesheets, and making sure if you've been billable or not. I felt as if I wasn't being trusted. You would be asked the same questions about your project progress multiple times a day, which got annoying.

    - Very little budget for ANYTHING that they can't bill to their customer. Training sessions, internal meetings, team building exercises (and many more things that I can't think of) are all examples of events that the company wouldn't pay for! It was all on your own. Who would want to take part in any thing that they are not being paid for.

    - Absolutely mediocre tuition reimbursement program. You get *upto* $2000 per semester for a course approved by your team lead and manager. You must do very good in the class to get the reimbursement and it is a long, stupid, process to receive the reimbursement. Did I mention its a raffle? Yes, only 5 people per semester receive this reimbursement. QuEST needs to realize that most of their employees have less than 5 years of experience and that it would be great to receive *decent* tuition reimbursement for their own personal growth.

    Advice to Management

    Invest more in your employees. You have done a great job with the culture, but allow the employees to enjoy their time at work. Increase the unbillable budget to allow for some team building exercises and/or training. The day gets boring very fast when all you do is sit behind a desk for 8 hours.

    Also, do something about your tuition reimbursement program. It is probably one of the worst programs I've heard of from an engineering firm of this size.

    Overall, upper management is intelligent and have done a great job being a competitve outsourcer.


  10. Helpful (1)

    Great career growth for self motivated engineers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in East Hartford, CT
    Current Employee - Engineer in East Hartford, CT

    I have been working at QuEST Global full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work-life balance is great, hours are flexible. If you do not like what you're working on, you can learn a new discipline or work on a different part.

    Access to the global network of engineers is very cool. We have many customers in different industries who are at the forefront of technology.

    Career growth opportunities are prevalent if you are a competent, driven engineer. You have to pave your own career path, it will be hard, and you will be challenged. If that's your thing, then QuEST is for you. If you want an easy job, QuEST is also for you. If you want an easy job where you make a bunch of money, you should have gone into software engineering. If you are passionate about technology & problem solving, you will find this job very rewarding.

    QuEST is evolving as it ages, you will notice many changes happening that align with the customer's position in their industry. It is a young company, so processes are still being worked out, but QuEST is not afraid to take a risk to try a new service or mode of delivery. It is very exciting as an engineer to be on the forefront of these new deliveries. It can feel very entrepreneurial.

    Cons

    Inexperienced managers and enablers. Process people (project management and quality) functions should be run by experts in their fields, not by project engineers who grew up in QuEST (too much bias).

    Limited talent pool makes this a great opportunity for self-starters, but the disorganized middle mgmt/center managers can stunt growth of talented individuals. This is perceived to be an ego issue, but is probably just because of lack of experience in mgmt. There are always ways around management if you are resourceful./

    Not all managers are inclined to change, which is a core value, and a critical success factor for QuEST. This attitude holds us back.

    No system for escalating HR issues. HR is in India, the US HR team does what they can but they are stretched too thin.

    Too many QuEST employees assume they work for the customer instead of for QuEST, so they have the wrong perception of their job (job title, compensation, responsibility). This should be managed better by center & program managers.

    Heavy emphasis on metrics is preventing growth and evolution of the company. No credit (praise or monetary reward) is given to employees. So if you are the type of person who needs to be told you're doing a good job all the time you will likely not enjoy working here.

    Advice to Management

    QuEST needs robust training for new managers, less emphasis on metrics and more emphasis on solving customer needs.

    Management's message is not communicated or flowed down at all, in any system. Unless you have a manager who knows to do this, it will not happen. Operations leaders have to fix this to keep their employees engaged. As long as your employees understand why the company makes the decisions they make, the easier it will be to keep them on board with your goals.


  11. Excellent company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at QuEST Global full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the work. No two days are the same. There is lot of variety, one gets to work on different projects. Coworkers are great. Management follows open door policy. s

    Cons

    Salaries are low, but I am not in it for money. Managers are immature.

    Advice to Management

    Do not promote people who are not ready. Try to pay to the market.



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