QuEST Global

  www.quest-global.com
  www.quest-global.com
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QuEST Global Reviews

Updated July 31, 2014
Updated July 31, 2014
91 Reviews
2.7
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ajit Prabhu
14 Ratings

Review Highlights

Pros
  • The only Pros of this job are the flexible hours and the fact that its a full time job out of college (in 6 reviews)

  • The work hours are very flexible (in 5 reviews)


Cons
  • Team leads have degrees in political science and other non-engineering degrees (in 5 reviews)

  • You're handed work to do but upper management doesn't understand the work scope (in 5 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great career growth for self motivated engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  East Hartford, CT
    Current Employee - Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for more than 5 years

    Pros

    Work-life balance is great, hours are flexible. If you do not like what you're working on, you can learn a new discipline or work on a different part.

    Access to the global network of engineers is very cool. We have many customers in different industries who are at the forefront of technology.

    Career growth opportunities are prevalent if you are a competent, driven engineer. You have to pave your own career path, it will be hard, and you will be challenged. If that's your thing, then QuEST is for you. If you want an easy job, QuEST is also for you. If you want an easy job where you make a bunch of money, you should have gone into software engineering. If you are passionate about technology & problem solving, you will find this job very rewarding.

    QuEST is evolving as it ages, you will notice many changes happening that align with the customer's position in their industry. It is a young company, so processes are still being worked out, but QuEST is not afraid to take a risk to try a new service or mode of delivery. It is very exciting as an engineer to be on the forefront of these new deliveries. It can feel very entrepreneurial.

    Cons

    Inexperienced managers and enablers. Process people (project management and quality) functions should be run by experts in their fields, not by project engineers who grew up in QuEST (too much bias).

    Limited talent pool makes this a great opportunity for self-starters, but the disorganized middle mgmt/center managers can stunt growth of talented individuals. This is perceived to be an ego issue, but is probably just because of lack of experience in mgmt. There are always ways around management if you are resourceful./

    Not all managers are inclined to change, which is a core value, and a critical success factor for QuEST. This attitude holds us back.

    No system for escalating HR issues. HR is in India, the US HR team does what they can but they are stretched too thin.

    Too many QuEST employees assume they work for the customer instead of for QuEST, so they have the wrong perception of their job (job title, compensation, responsibility). This should be managed better by center & program managers.

    Heavy emphasis on metrics is preventing growth and evolution of the company. No credit (praise or monetary reward) is given to employees. So if you are the type of person who needs to be told you're doing a good job all the time you will likely not enjoy working here.

    Advice to ManagementAdvice

    QuEST needs robust training for new managers, less emphasis on metrics and more emphasis on solving customer needs.

    Management's message is not communicated or flowed down at all, in any system. Unless you have a manager who knows to do this, it will not happen. Operations leaders have to fix this to keep their employees engaged. As long as your employees understand why the company makes the decisions they make, the easier it will be to keep them on board with your goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at QuEST Global full-time for more than 3 years

    Pros

    Love the work. No two days are the same. There is lot of variety, one gets to work on different projects. Coworkers are great. Management follows open door policy. s

    Cons

    Salaries are low, but I am not in it for money. Managers are immature.

    Advice to ManagementAdvice

    Do not promote people who are not ready. Try to pay to the market.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Outstanding colleagues; Outrageous expectations from employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer -- Structures Analysis  in  East Hartford, CT
    Current Employee - Mechanical Engineer -- Structures Analysis in East Hartford, CT

    I have been working at QuEST Global full-time for more than a year

    Pros

    You gets to work with very friendly and energetic colleagues. The work that I do (Finite Element Analysis) is challenging and fun.

    Cons

    Too much expectations from employees. Being an outsourcing company, QuEST has a performance metrics called the applied ratio. Basically, at the end of the week you have to submit two types of hours worked for the whole week: 1. billable hours. This is the hours that you billed customers that does not cost QuEST money. 2. non-billable hours. These are basically hours involves training, management, etc. that uses QuEST money. The goal is to have an applied ratio of >93% for the whole year. The catch is, your vacation and personal days are counted as non-billable hours, so basically if you do the math, taking a full 2-week vacation and working regular 40 hours a week will not allow to meet the applied ratio mark. You have to work overtime to "make up" for the hours used for vacation, which is absurd.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  East Hartford, CT
    Current Employee - Engineer in East Hartford, CT

    I have been working at QuEST Global full-time for more than 3 years

    Pros

    -a lot of opportunities to work on different assignments
    -good people to work with
    -you get work with pretty advanced engineering technology

    Cons

    -not the right place for everyone.
    -customers may be overly involved
    -need to create your own visibility to senior management

    Advice to ManagementAdvice

    More face time

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    If you want an opportunity to grow, be part of a great team - this is your place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  East Hartford, CT
    Current Employee - Anonymous Employee in East Hartford, CT

    I have been working at QuEST Global full-time for less than a year

    Pros

    * growth opportunities
    * prosperous work
    * great people to work with
    * market value pay
    * easy to commute (east hartford)
    * aggresive and strategic company
    * flexible hours
    * eventhough its a big company, feels like its family oriented company

    Cons

    * Too much to do and not enough hours

    Advice to ManagementAdvice

    I think the leader have put up a great strategic direction and a map. Make time for your people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Project Admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Administrator  in  Rockford, IL
    Current Employee - Project Administrator in Rockford, IL

    I have been working at QuEST Global full-time for more than a year

    Pros

    -Mobility
    -Good team enviroment
    -Find a niche that fits you

    Cons

    -No paid Holidays and to many days off
    -Payscale

    Advice to ManagementAdvice

    Work on getting hours rolled over from previous year and more PTO or some paid holidays.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at QuEST Global

    Pros

    Passionate about the company mission and goals for advocacy for the developmentally disabled

    Cons

    Small company limited opportunities for upper management or executive leadership

    Recommends
    No opinion of CEO
  9.  

    Why do you ask for a review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Engineer  in  East Hartford, CT
    Current Employee - Associate Engineer in East Hartford, CT

    I have been working at QuEST Global

    Pros

    Work flexibility, huge technical up to date documentation

    Cons

    Yearly income growth is very slow

    Advice to ManagementAdvice

    Listen to the employees needs, Share the cost savings

    Recommends
    Approves of CEO
  10.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stress Engineer  in  Bangalore (India)
    Current Employee - Stress Engineer in Bangalore (India)

    I have been working at QuEST Global full-time for more than 3 years

    Pros

    Flexible and friendly work environment, work-life balance is maintained, good annual appraisals provided the performance is up to the mark. A good place to start ones career

    Cons

    Have to work in Shifts, long working hours, the review procedure are tiring and time consuming.

    Advice to ManagementAdvice

    try to be a more people oriented company than target oriented.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    HR Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Specialist  in  Bangalore (India)
    Former Employee - Human Resources Specialist in Bangalore (India)

    I worked at QuEST Global full-time for more than a year

    Pros

    Good work culture
    good pay package
    challenging work situations

    Cons

    streamlining the database and reports for analysis and decision making purpose for the higher management

    Advice to ManagementAdvice

    to automate processes

    Recommends
    Approves of CEO

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