Quality Inn & Suites

  www.qualityinn.com
  www.qualityinn.com

Quality Inn & Suites Reviews

Updated October 23, 2014
Updated October 23, 2014
37 Reviews
3.2
37 Reviews
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18 Employee Reviews Back to all reviews

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  1.  

    front desk agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Whiteville, NC
    Current Employee - Front Desk Agent in Whiteville, NC

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    small town , feels homey. pretty nice staff.

    Cons

    small hotel, no elevator. feels like theyres no room to grow career wise.

    Recommends
    Neutral Outlook
  2.  

    My experience is front desk/ auditor- administrative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Mobile, AL
    Current Employee - Night Auditor in Mobile, AL

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    the job allow me to interact with public. I get a chance to sale different rm. packages. I also work unsupervised as an auditor completing duties etc.

    Cons

    no benefits and low salary

    Advice to ManagementAdvice

    HAVE YOUR GENERAL MANAGER TO TRAIN WITH AUDITOR AND COVER AUDIT FROM TOP TO BOTTOM INSTEAD OF GETTING TRAINED FOR 2 DAYS.

    Recommends
    Positive Outlook
  3.  

    I work there for a month as an intern I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites full-time (less than an year)

    Pros

    I don't lie I am never late to work you can always trust me to get something done.

    Cons

    I am still healing from a fractured femur and I hate it when someone is doing something there not supposed to be doing

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
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  5.  

    overall descent job

    Current Employee - Housekeeper in Austin, TX
    Current Employee - Housekeeper in Austin, TX

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    very flexible work schedule, understanding managers, nice co-workers

    Cons

    low pay, outside job, old hotel

    Advice to ManagementAdvice

    raise the pay

    Doesn't Recommend
  6.  

    Ok "if" you never want $$$

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Front Desk/Audit in Tupelo, MS
    Former Employee - Front Desk/Audit in Tupelo, MS

    I worked at Quality Inn & Suites full-time (less than an year)

    Pros

    The regular guests were great, they came 1-2 times a week.

    Cons

    Pay, pay, pay...no health benefits at all. You work 5-7 or more days in a row and because the way the pay schedule falls, there's no OT. You may get 2 days off in a row 1 time a month. Regular days off are not promised or guaranteed.

    Advice to ManagementAdvice

    Before you work your people to death, with no benefits or raise in pay, sit back and think "gee would I be ok with this if I was working it ?"

    Neutral Outlook
    No opinion of CEO
  7.  

    Life & Times of a 1st time Sales Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales in Christiansburg, VA
    Former Employee - Director of Sales in Christiansburg, VA

    I worked at Quality Inn & Suites full-time (more than 3 years)

    Pros

    pay / bonus potential
    self managed
    something new each day

    Cons

    disjointed management
    long hours
    unpredictable
    consider "no double standard" policies

    Advice to ManagementAdvice

    leadership

    Negative Outlook
  8.  

    Love the owners, not the low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Jeffersonville, OH
    Current Employee - Front Desk Agent in Jeffersonville, OH

    I have been working at Quality Inn & Suites part-time (less than an year)

    Pros

    I work in a privately owned Quality Inn & our owners are fantastic; they encourage us to help the business grow, teach us how to manage the hotel so everything can be handled properly, and most importantly, they treat each employee as a respected individual.

    Cons

    Low pay & hours. This isn't really the management's fault, we operate in a small town that doesn't generate a whole ton of business.

    Advice to ManagementAdvice

    Simply listen to your guests.

    Recommends
    Neutral Outlook
  9.  

    Great Job, Insufficient Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Representative in Decorah, IA
    Current Employee - Front Desk Representative in Decorah, IA

    I have been working at Quality Inn & Suites part-time (more than an year)

    Pros

    The staff are fantastic, the customers are usually very kind and friendly, cleaner than most other chain hotels, highly concerned with customer experience without compromising relationships between staff members

    Cons

    The pay is way too low. Regardless of previous experience in the industry, level of education, almost all hourly staff are paid minimum wage.

    Recommends
    Positive Outlook
  10.  

    Just as the company name says, its a quality stay for the buck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Crystal River, FL
    Current Employee - Front Desk Agent in Crystal River, FL

    I have been working at Quality Inn & Suites full-time (more than 5 years)

    Pros

    The hotel offers a hot breakfast.

    Cons

    Each property location is different from another, never expect a similar experience.

    Advice to ManagementAdvice

    If its not broke, quit trying to fix it!

    Doesn't Recommend
    Neutral Outlook
  11.  

    Management needs to improve workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Sandston, VA
    Current Employee - Front Desk Agent in Sandston, VA

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    sometimes GM will buy lunch and there really is not much to do at front desk

    Cons

    you have to do more that one job for the pay of just one job.... pay... un safe environment.. everyone is either stealing or getting over in some way. everyday a guest will complain about the rooms and staff will act like they are working but actually just hiding out in rooms. place is disgusting

    Advice to ManagementAdvice

    need to improve hotel but I am sure you already know that just stop ignoring it

    Doesn't Recommend
    Negative Outlook

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