Quest Diagnostics Reviews

Updated August 27, 2015
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3.0
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Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
81 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • Great benefits with flexible PTO plan (in 34 reviews)

Cons
  • Don't expect support for upper management (in 27 reviews)

  • In some areas of the laboratory there is no work life balance (in 13 reviews)

More Pros and Cons

248 Employee Reviews

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  1. horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    If you love patient Care then its a great job

    Cons

    The workers are rude and so is management there is no structure and lots of work for so little pay

    Advice to Management

    Screen your people more better


  2. N/A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Cataula, GA
    Former Employee - Management in Cataula, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics (More than 8 years)

    Pros

    Over all Beneifits are good.

    Cons

    Management at lower level tries to fire people they decide they don't care for

    Advice to Management

    Upper management shouldn't hire lower management without having them pass a customer service skills test


  3. Helpful (2)

    No Career Path

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Coordinator in Tampa, FL
    Former Employee - Implementation Coordinator in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Quest Diagnostics (More than 8 years)

    Pros

    This is a a good company to work for with where you can learn a lot if you apply yourself. Most of the employees I worked with are professionals and take pride in their work.

    Cons

    There appears to be little room for a career path. The company has gone through several organization restructures and just seem to recycle the same management.

    Advice to Management

    Invest in and take care of your employees. Most people are hard working professionals that go above and beyond what is required of them to take care of their clients. In my personal experience, this loyalty was not reciprocated back to the team from a lot of managers. This behavior appeared to be driven by upper management.


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  5. Solid company with good intentions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in New York, NY
    Current Employee - Sales Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than 5 years)

    Pros

    Stock purchase program, attempting to re-brand itself, growing in the market. Fairly good leadership team.

    Cons

    Commoditized market. Disparate IT systems across the organization. Uninspiring comp plan.

    Advice to Management

    Fix IT first and foremost. Every lab needs to be on the same systems. We can be the Wal-Mart of the lab industry, the cost effective leader in efficiency for all things lab testing. Right now we are the K-Mart of lab...confusing and hard to work with.


  6. Review

    Current Employee - Women's Health Specialist
    Current Employee - Women's Health Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are decent, good room for growth in multiple areas of the company. Lots of training available depending on the department you are in.

    Cons

    Resources are constantly taken away from you. Expected to do a lot more with a lot less. Micro managed across the board


  7. Good place to gain experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Cypress, CA
    Former Employee - Sales in Cypress, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Quest Diagnostics (More than 3 years)

    Pros

    Plenty of work here to keep you busy. Always learning something new. Some really great hardworking people here.

    Cons

    Too many reorganizations. High turnover. Some senior Management is disconnected from their staff. Poor morale.

    Advice to Management

    Support your team. Get to know your employees and their names.


  8. Processing Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Quest Diagnostics part-time

    Pros

    I was able to work on my own with headphones in, unbothered. Nice lunchroom and co-workers were very nice. Lots to learn but everyone is helpful.

    Cons

    It was a night shift, which sucked. Also, quest was in the middle of shifting around so lots of people got laid off and there was absolutely no job security. There were no benefits either.

    Advice to Management

    Be honest and up front with your employees. If you're going to lay us all off, let us know asap so we're not left to pick up our lives off of the floor. Thanks but no thanks.


  9. No career development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time

    Pros

    Good work life balance

    Cons

    Pay is not very good


  10. Purchasing Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Coordinator in Phoenixville, PA
    Former Employee - Purchasing Coordinator in Phoenixville, PA

    I worked at Quest Diagnostics (More than 3 years)

    Pros

    Nice teammates to work with.

    Cons

    Upper management clueless to how position worked. They decided to add metrix to the job qualification even though it was difficult to measure what was accomplished within a day.


  11. Rsr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Quest Diagnostics (More than a year)

    Pros

    They help with furthering your education in addition to a discounted education with Capella University. Benefits are awesome as well.

    Cons

    I love.my job, but it sucks that it's mainly second shift. The benefits are pricey, but nowadays every company's benefits are pricey.



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