Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com

Quest Diagnostics Reviews

Updated October 21, 2014
Updated October 21, 2014
508 Reviews
2.8
508 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
177 Ratings

Review Highlights

Pros
  • Good benefits that include education reimbursement (in 55 reviews)

  • company has great benefits, flexible vacation days, bonuses once a year (in 33 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 24 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 11 reviews)

More Highlights

153 Employee Reviews Back to all reviews

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  1.  

    Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    Good salary, benefits ok although health benefits have taken a downturn. Liberal work at home policy.

    Cons

    Numerous reorganizations and layoffs leading to instability. Constantly changing business objectives / plans.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fast pace but with lots of internal barriers to getting things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    potential for personal growth
    depending on situation there can be good work life balance in terms of flexibility in where you work
    benefits focused on personal wellness are good

    Cons

    culture tends towards silo'd behaviors but collaboration is critical
    sometimes frantic pace for inexplicable reasons causing need for nights and weekend work
    personal development / training function is weak; little investment in employees
    cultural change desired; but insufficiently reinforced
    lack of strategic direction guiding decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    disconnect from managers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Houston, TX
    Former Employee - Account Executive in Houston, TX

    I worked at Quest Diagnostics full-time (more than 5 years)

    Pros

    great pay and compensation plan

    Cons

    the worst managers seem to be untouchable

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Not a "career", just a "job"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist I in Chantilly, VA
    Current Employee - Medical Technologist I in Chantilly, VA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Room for personal growth after more than 2 years. May eventually get better in the laboratory itself.

    Cons

    Pay low for amount of work expected.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Experience working at Quest Diagnostics was great until new CEO came along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Analyst in Norristown, PA
    Current Employee - Service Desk Analyst in Norristown, PA

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    No great reasons to work here anymore. Everyone is being laid off.

    Cons

    Current CEO does not care about quality of work therefore the customers suffer.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Valencia, CA
    Current Employee - Anonymous Employee in Valencia, CA

    I have been working at Quest Diagnostics full-time

    Pros

    Large company, health benefits are good

    Cons

    Poor Management, antiquated systems, very little career development

    Advice to ManagementAdvice

    Bring in new talent, too many complacent employees with no career advancement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Quest Diagnostics produces great laboratory medicine but the company's support services (i.e. IT) are disjointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    Quest Diagnostics is employs great medical laboratory professionals in a wide range of disciplines and settings. At the end of day all of the laboratory staff are 110% patient care oriented.

    Cons

    Quest has not yet figured out if they are a standardized company or a decentralized company. Several years after buying AmeriPath it has not yet learned how to integrate all of the AP offering.

    Advice to ManagementAdvice

    Don't buy off more than you can chew without having resources available.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Forensic Scientist in Tucker, GA
    Current Employee - Forensic Scientist in Tucker, GA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Good Pay and benefits. You can work overtime whenever you want. Great shift differentials .

    Cons

    Very hard to get promoted unless you have been there for years. Not much room for improvement.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    8 Years Given to This Company and Now they are Moving Our Jobs to Another State

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Coordinator in Las Vegas, NV
    Former Employee - Billing Coordinator in Las Vegas, NV

    I worked at Quest Diagnostics full-time (more than 8 years)

    Pros

    good health benefits, additional employer credit for healthy choices, 5% 401k employer matching, fully vested from day 1, paid holidays

    Cons

    LAYOFFS LAYOFFS LAYOFFS - The new CEO is consolidating and closing down a lot of the sites around the country.

    Advice to ManagementAdvice

    A LOT of us gave many years to this company only to have our job consolidated and moved to another state. Yes, a severance plan is offered, but, this was our livlihood.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics

    Pros

    nice and friendly people at work

    Cons

    cooperate culture among management class

Quest Diagnostics Photos

Tucker facility

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