Quest Diagnostics Reviews

Updated July 28, 2015
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4.0
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Quest Diagnostics CEO Steve Rusckowski
Steve Rusckowski
64 Ratings

Pros
  • Good benefits that include education reimbursement (in 59 reviews)

  • Great benefits with flexible PTO plan (in 34 reviews)

Cons
  • Don't expect support for upper management (in 27 reviews)

  • In some areas of the laboratory there is no work life balance (in 13 reviews)

More Pros and Cons

174 Employee Reviews

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  1. Helpful (1)

    Technical Writing, Compliance, Project Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Writing in San Clemente, CA
    Former Contractor - Technical Writing in San Clemente, CA

    I worked at Quest Diagnostics as a contractor (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I liked all the people in the IT department

    Cons

    Layoffs every couple years. I think they are done for awhile after a recent major reorganization.

    Advice to Management

    Stop trying to solve all your problems by laying people off. It doesn't build loyalty to the company.


  2. .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Quest Diagnostics full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great team of long term employees.

    Cons

    The communication and training leaves much to be desired.

    Advice to Management

    more in depth training.


  3. Helpful (1)

    Phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Aurora, IL
    Former Employee - Phlebotomist in Aurora, IL

    I worked at Quest Diagnostics full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They have really Good benefits

    Cons

    No growth within the company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Phlebotomy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist
    Former Employee - Phlebotomist

    I worked at Quest Diagnostics (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competetive room to grow within company

    Cons

    Crowded. A lot of patients in wait rooms


  6. Third shift Medical Technologist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist II
    Current Employee - Medical Technologist II

    I have been working at Quest Diagnostics full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work seven days on and have seven days off. Good pay and benefits. Good co-workers.

    Cons

    Corporate makes a lot of decisions for the local lab. Retiring management, that have stopped caring about frontline employees.


  7. It's great if you don't mind staying in same position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Dallas, TX
    Current Employee - Collections in Dallas, TX

    I have been working at Quest Diagnostics full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits great pay...flexible hours. First level management is great. Nice place to work. Bonuses and big on education. Vacation time is awesome

    Cons

    Upper management has their picks. If you not one of the. You are doomed to stay in the same position til you ready to leave

    Advice to Management

    Respect all employees


  8. cls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Laboratory Scientist
    Current Employee - Clinical Laboratory Scientist

    I have been working at Quest Diagnostics full-time

    Recommends
    Recommends

    Pros

    stable employment and good opportunities to move up

    Cons

    salary is not competitive at the current market,loosing good employees to hospitals

    Advice to Management

    salary should be adjusted to retain good employees.


  9. Risk interviewers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Interviewer in Lees Summit, MO
    Current Employee - Risk Interviewer in Lees Summit, MO

    I have been working at Quest Diagnostics full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great communication helpful leads and supervisor great benefits

    Cons

    Training needs more information and understanding

    Advice to Management

    Training needs more understanding


  10. I have been working at Quest Diagnostics 20+ years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable, Opportunities for advancement, Flexible

    Cons

    Some beuracracy and politics, but that comes with any company.


  11. Positive experience at Quest Diagnostics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics

    Pros

    Quest has is a good environment which is professional but understanding of the needs of workers and doesn't require an unreasonable amount of work from them.

    Cons

    Even though it is superior than several of its competitors, there are times that Quest HR is too strict when applying their sick leave and tardy policies, lacking much flexibility in this area.

    Advice to Management

    Always strive to see your workers as human beings and never fall into the trap that they should never get sick or have family members who need to be cared for as well.



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