Quest Diagnostics

  www.questdiagnostics.com
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Quest Diagnostics Reviews

Updated Jul 23, 2014

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All Employees Current Employees Only

2.8 452 reviews

49% Approve of the CEO

Quest Diagnostics CEO Steve Rusckowski

Steve Rusckowski

(150 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits,good salary,lots of training and opportunities for advancement (in 47 reviews)

  • The company offers great benefits and salaries are pretty competitive for new hires (in 30 reviews)


Cons
  • bad upper management- never did get to see or meet manager for my site (in 20 reviews)

  • Work / life balance is way out of whack, working from home means you're available 24 x 7 (in 9 reviews)

More Highlights
73 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    RSR III

    RSR III (Current Employee) Corpus Christi, TX

    ProsExcellent health benefits, Vacation benefits

    ConsConstant harassment, discrimination of person's disability

    Advice to Senior ManagementBe more respectful of person's disability

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I worked at Quest Diagnostics full-time for more than 10 years.

    Anonymous Employee (Former Employee)

    ProsUsed to be,Good time off available, good benefits, good pay. Used to be, areas to explore different titles/opportunities.

    ConsI have had some very unprofessional and negative experiences. Work / life balance is way out of whack, working from home means you're available 24 x 7. I think leadership should be screened for their interpersonal, psychological and people-skills as management only promotes and gives privileges to employees based upon favoritism. Perks have been decreased and pays have been cut.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Company on the down fall

    Anonymous Employee (Former Employee)

    ProsPeople are great to work with

    ConsManagement is hard to work for

    Advice to Senior ManagementListen if you are not to caught up in yourself

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Sr Unix Admin

    Senior Unix Administrative (Current Employee) Norristown, PA

    ProsGood company before the new CEO

    Cons100% OUT SOURCING of the IT Services. No loyalty to the veterans

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Business drives the culture. Should be the other way around.

    Clinical Trials (Former Employee) Collegeville, PA

    ProsSalary is competitive. Benefits are in line with other companies. Great to have on your resume. They provide an annual blood screening for all employess and your health impacts your insurance premium rates positively if you stay healthy. No charge for any tests that go through Quest ordered by your doctor.

    ConsI can only comment on the Clinical Trials Divsion.
    1. There is a lack of true leadership that is willing to promote change in order to advance the company. People are afraid to speak up.
    2. Education to learn your job and excel is non-existent.
    3. There is a thick line drawn between management and employees. Little to no "real" communication. More like a dictatorship with imput from employees mostly ignored.
    4. Annual reviews are identical from year to year. It's as if they are done to meet HR requirements, however, have no real impact on an employees salary or advancement.
    5. Moving out of a position in Clinical Trials could be difficult. Management stopped several people from transferring to other departments.

    Advice to Senior ManagementBottom line numbers are important, but you need to care about how you get to those numbers. Can you imagine where the company would be if you truly understood how middle management treats their employees? Employees speak the truth. Management sugar coats. Listen to your employee survey!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Watch You Back Because There Watching You

    Patient Service Representative (Former Employee) Pleasanton, CA

    ProsTOP is very good for those who were able to stay on.

    ConsWhere Do I Start too many

    Advice to Senior ManagementNo More Cut Throat procedures

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • No Opinion of CEO

     

    pitiful

    Phelbotomist (Current Employee) White Plains, NY

    ProsI've gotten my experience by working close with one of the techs who's has no problems answering any question I might have .........even on her days off!!!,I couldn't ask for anything better than that.

    Consthe lack of training I've gotten,they're very fast at letting you know when you do something wrong. also ,the abuse I've gotten from the people I work with.

    Advice to Senior Managementeither give me the training I need ,or I know i'll be let go by December.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    LabCorp is an awful company to work for, but Quest Diagnostics puts them to shame!

    Anonymous Employee (Current Employee)

    ProsStay out of Quest Diagnostics, there are no pros.

    ConsConvinced that this is a liberal run company with socialistic intents. Prepare to resist using the restroom and getting hungry. Stay at your desk at all times, never get thirsty. Restrain yourself from any outside world contact, as anyone needing to contact you in an emergency, such as your child's school is strictly forbidden. Only supervisors are allowed to fart around and speak with people and leave for hours on end for an emergency. Prepare for swollen and aching muscles, headaches, and massive burnout! If you are still interested in working here, knock yourself out!

    Advice to Senior ManagementHad a wonderful manager, but senior management ran the show. Select supervisors, not all were unreasonable and needed to be weeded out to be replaced by someone that knew how to supervise and not babysit. Stop outsourcing IT! You actually need qualified people and not monkeys to replace us!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Disgusting

    Clinical Laboratory Scientist (Current Employee) San Juan Capistrano, CA

    ProsAbove Industry vacation time
    Abundance of overtime if you want it
    Gang type structure, if you are one of them you are ok no matter what kind of mistake you make.

    ConsHostile work environment
    Low class employees
    Unethical employees
    Many people have little or no integrity
    Rule by sabotage and retaliation
    Very negative company culture
    A lot of resistance to changes
    You will be alienated and ousted if you have a different religious value then those surround you.

    Advice to Senior ManagementThe new corporate management is in the right direction. I just hope it trickle down to the bottom level faster. A lot of leads and supervisors like the way it was, there for changes will be difficult to almost impossible.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Poster Child for the Peter Principle

    Anonymous Employee (Current Employee) Norristown, PA

    ProsGreat work/life balance and generous time off allotment

    ConsThe Peter Principle at work! Management is terrible at just about every level of the organization. Not only are they promoting people who are ill-suited to their new role, these managers bring along their favorites who aren't much better.
    The outlook is not good until they straighten management out and replace "old thinkers" with more agile and forward-looking thinkers.

    Advice to Senior ManagementRe-think some of the people who were recently placed in higher management roles and replace them where needed with more innovative thinkers.
    Invest in modern systems.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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