Quidsi
2.5 of 5 35 reviews
www.quidsi.com Jersey City, NJ 1000 to 5000 Employees

Quidsi Reviews

Updated Apr 15, 2014

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2.5 35 reviews

                             

60% Approve of the CEO

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Maria Renz

(5 ratings)

35% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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No.

Anonymous (Current Employee)
Jersey City, NJ

I have been working at Quidsi full-time for more than a year

ProsVending machines. Bagel Fridays etc.

ConsDisorganized management. Meetings upon meetings, trainings upon trainings to implement new strategies that ultimately fail. Little to no morale. Over qualified Customer Service Representatives are hired ( to fill the spots of people who have walked off of the job) and promised room for growth where there is none. Dead end job.

Advice to Senior ManagementManage.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

You meet some nice people.

Anonymous Employee (Former Employee)

I worked at Quidsi full-time

ProsGreat environment, victuals, bagels on Friday morning, terrific view of the Freedom Tower.

ConsSnobbish Management - A bunch of yuppies!

Advice to Senior ManagementThe management shouldn't pounce upon their subordinates with drive-by criticisms. Some of the managers are full of themselves. The managers should strive to remain humble. After all, karma is a horrible thing, and some day, their lives could also end up changing on a dime!

No, I would not recommend this company to a friend

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1 person found this helpful  

Has become a bad place to work

Corporate (Former Employee)
Jersey City, NJ

I worked at Quidsi full-time for more than 3 years

ProsOverall, great colleagues. Enjoyed working with a lot of my peers. Reasonable dress code (some people wear business casual, some wear jeans…none of it is a problem).

ConsFrustrating in trying to remain entrepreneurial and make our own decisions in light of involved corporate processes and restrictions from Amazon.

Advice to Senior ManagementCare more. Enthusiasm from senior management changed after the acquisition; that attitude is palpable and trickles down.

No, I would not recommend this company to a friend

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Crazy place

Anonymous Employee (Former Employee)
Jersey City, NJ

I worked at Quidsi full-time for more than a year

Pros- Cool offices
- Great discounts
- People like to have fun

Cons- They don't value their people. People leave all the time and no one seems to be looking into why and what they can do to fix it.
- work life balance is a major issue
- The Leadership is more interested in being friends with each other then it is in actually leading their teams.

Advice to Senior ManagementStart caring about your people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Customer Care

Customer Care Representative (Former Employee)
Jersey City, NJ

I worked at Quidsi full-time for more than a year

ProsFree food, fun people, and lots of company parties. Everyone is like one big family, however that only goes so far.

ConsNo opportunity for growth! They tell you upon hire that you're able to move around within the company, however this is untrue.

Yes, I would recommend this company to a friend

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7 people found this helpful  

I wish I'd listened to the reviews I'd read and skipped this job.

Customer Care Representative (Current Employee)
Jersey City, NJ

I have been working at Quidsi

ProsYou work with awesome people

ConsBasically everything else is a con. The pay is decent--but not so awesome when you consider the area (right outside of NYC, where the cost of living is high). You're promised the ability change your schedule at six months, but don't expect to change it for at least nine. You're required to work two holidays a year, and some holidays are mandatory. Contrary to what they'll promise you, there's virtually no opportunity for upward advancement, so don't get your hopes up. Policy changes, and they launch new sites/features without really providing training to their reps so you'll constantly feel like you're playing catch-up. Oh, and the other side of the office (corporate) will treat you like you're a leper. If you want a customer service job, this is a decent one, but if you had dreams of doing something more, keep looking.

Advice to Senior ManagementStop treating your employees like they're tissues--they're people, not disposable commodities to be treated like they're meaningless.

No, I would not recommend this company to a friend

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3 people found this helpful  

Don't let the fun culture fool you

Anonymous Employee (Current Employee)

I have been working at Quidsi full-time

Pros-The people you work with are truly unique and fun
-The office likes to have fun with competitions and planned sports activities

Cons-The work that you do counts next to nothing if you want to advance
-Management has it in their heads that degrees from ivy schools are the way to go. If you don't have one then good luck trying to get an interview.
-The office is like high school all over again. Lots of drama and the more popular you are in the office the more you're probably going to advance.
-The pay is not enough since management keeps adding responsibilities without adding to your pay
-The work is sometimes mind-numbing and repetitive
-Temps are overworked and exhausted. Once they see you're used up you'll be replaced and the process happens all over again

Advice to Senior Management-Notice talent when it's presented to you

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Fun Environment, Biased Management

Associate (Current Employee)

I have been working at Quidsi

ProsFun environment to work - really nothing else

ConsManagement leaves a lot to be desired in terms of leadership - initiatives are not well communicated from management down.
Promotions are not assigned based on job performance, but rather who knows who.

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Glassdoor is your free inside look at Quidsi reviews and ratings — including employee satisfaction and approval rating for Quidsi CEO Maria Renz. All 8 reviews posted anonymously by Quidsi employees.