Quidsi
2.6 of 5 41 reviews
www.quidsi.com Jersey City, NJ 1000 to 5000 Employees

Quidsi Reviews

Updated Jun 11, 2014
All Employees Current Employees Only

2.6 41 reviews

                             

67% Approve of the CEO

(no image)

Maria Renz

(9 ratings)

44% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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    Customer Service

    Customer Care Agent (Current Employee)
    Jersey City, NJ

    ProsNo dress code, embraces the individuals, good perks, fun atmosphere

    Consstrict tardiness policy, request for days off, work schedule

    Advice to Senior ManagementHold more people in the other departments accountable, too many errors made by the other departments that lead to more stress and issues for us to resolve. Corporate employees don't really know what the customer care goes through due to their errors.

    Yes, I would recommend this company to a friend

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    Confused Culture

    Anonymous Employee (Current Employee)

    ProsCasual work environment and excellent core values

    ConsStruggling with entrepreneurial start now consumed by bulky corporate processes from Amazon

    Advice to Senior ManagementLet Quidsi be Quidsi, it is not Amazon.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Fun company to work for!

    Customer Care Representative (Former Employee)

    ProsLots of fun for the employees; parties galore!

    ConsCall center employees are not treated equally to the corporate employees. It is very easy to get fired without a valid reason.

    Advice to Senior ManagementReview why so many of your past employees have been terminated and bring them back!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Customer Care

    Customer Care Representative (Former Employee)
    Jersey City, NJ

    ProsGreat work environment. Overall a very fun and exciting place to work.

    ConsCustomer care representatives are required to work at least 2 holidays a year while the rest of the company takes all holidays off.

    Advice to Senior ManagementThere were times when performance review on customer interactions were very inconsistent. You may have one person rate a high score on a particular interaction and another person may rate a low score on the same call.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great people, great culture, great opportunities.

    Anonymous Employee (Current Employee)
    Jersey City, NJ

    ProsQuidsi is full of a lot of opportunities. Just looking around my department of nearly 30, almost half of either been promoted, have transferred in from another department/function, or have taken on a new suite of responsibilities within the last 18 months or so (and most of the rest were recently hired into newly-created roles). You get opportunities to take on projects and scopes of work that you likely wouldn't get elsewhere. The people are also awesome - you couldn't ask to work with a higher-caliber yet still fun and down-to-earth bunch. There is also a sincere effort made to make Quidsi really a great place to work - the calendar is constantly full of fun events, interesting trainings, sports and clubs, you name it.

    ConsWith rapid growth comes growing pains - things that once worked won't work so well anymore, and it does take some time and creativity to come up with new, better solutions. But just like those awkward couple of years we all hit growing up (I'm talking to you, 6th-8th grade...), you emerge better for having gone through it. So Quidsi is still a bit of a gawky teenager - but a well-intentioned, ambitious, fun-loving one at that. The workload can be heavy at times too, there is no denying that. At the same time, I know that I've accomplished so much more in my 3 1/2 years (and counting) here than I would in the same amount of time elsewhere.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Amazing entrepreneurial opportunities

    Anonymous Employee (Former Employee)

    ProsHigh Energy place to work

    ConsDue to being a newer company you put in an amazing amount of time. If you have an entrepreneurial spirit you will enjoy this time.

    Advice to Senior ManagementContinue to grow the support functions and dont lose the small company spirit

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Quidsi reviews and ratings — including employee satisfaction and approval rating for Quidsi CEO Maria Renz. All 6 reviews posted anonymously by Quidsi employees.