R.R. Donnelley Reviews

Updated April 10, 2015
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3.0
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R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
4 Ratings

Pros
  • work life balance is pretty nice (in 15 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 16 reviews)

Cons
  • No 401K match, stock options, bonus etc (in 25 reviews)

  • The work-life balance was good as I worked for an agent of the corporate structure-Donnelley Logistics (in 15 reviews)

More Pros and Cons

12 Employee Reviews

Sort: Popular Rating Date
  1. High volume, high stress, mediocre pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr3 in Atlanta, GA
    Former Employee - Csr3 in Atlanta, GA

    I worked at R.R. Donnelley full-time (More than 8 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Lots of opportunity to earn overtime pay.

    Cons

    Too many hours, too many slackers, insurance is expensive, way too much red tape and politics in corporate structure.

    Advice to Management

    Let your supervisors do their jobs and stand behind them. Hire competent full time employees and not so many low wage off the street Temps who don't care about their job or anybody else's.


  2. Good learning experience, but poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Production Layout Artist in Atlanta, GA
    Former Contractor - Production Layout Artist in Atlanta, GA

    I worked at R.R. Donnelley as a contractor (Less than a year)

    Pros

    Learning different skills with different team leaders in various departments of the company with room to grow

    Cons

    Management lacked an understanding of the role and worried more about the bottom line. It was difficult to fulfill the role because varying demand and flexible schedules created excessive downtime.


  3. Donnelley

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Atlanta, GA
    Current Employee - Project Coordinator in Atlanta, GA

    I have been working at R.R. Donnelley full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is large and stable. The have lots of product offerings. Great people to work with.

    Cons

    Micromanaged and overworked at times

    Advice to Management

    N/A


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  5. Helpful (4)

    What's a raise?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    RRD is a good place to work. The position is challenging, yet fun, and the people that I work with are understanding and flexible.

    Cons

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Advice to Management

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.


  6. Helpful (1)

    Nice but needs organization

    Former Contractor - Anonymous Contractor in Atlanta, GA
    Former Contractor - Anonymous Contractor in Atlanta, GA

    I worked at R.R. Donnelley as a contractor

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked in the Atlanta creative office. The people are great. The location is great and the constant chic fil a coupons are a plus

    Cons

    Unrealistic views of what they are capable of. Project managers that have little experience in what it actually takes to execute a project.

    Advice to Management

    Don't promise more than realistically possible in the clients time frame and budget. More communication between PMs and designers before talking to a client so everyone is on the same page. Try to get the client to stick to the timeline.


  7. Wasted years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Atlanta, GA
    Former Employee - Vice President in Atlanta, GA

    I worked at R.R. Donnelley full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The best reason to work at Bowne was it had a good reputation. It was the oldest company on the American Stock Exchange and one of the oldest in the country having been founded by Robert Bowne in 1775.

    Cons

    Numerous. Disastrous leadership, poor coordination between branches, poor cooperation between branches, afraid to commit to new technology which ultimately killed the company. They were selling buggy whips.

    Advice to Management

    Go find a new job because you ran the company into the ground.


  8. Decent first job to learn customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Atlanta, GA
    Former Employee - Project Coordinator in Atlanta, GA

    I worked at R.R. Donnelley full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Fast paced environment during proxy and filing season. IPOs, M&A documents you could sense the importance of them. Work with high level customers - attorneys, CXOs, investment bankers. Family environment, made some good friends. Some good mentors for me at the time were there.

    Cons

    Not much room to grow and increase salary. Slow to change, they do printing after all, fading medium..


  9. Helpful (3)

    Great People, POOR Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very talented staff. Flexible on arrival times. Bring your child to work at your leisure, no one says anything

    Cons

    Management is outdated in their knowledge of technology. They do not care about their employees. Favoritism runs rampant. Originally a small boutique agency that does not realize they are now part of a large corporation. Overtime is expected as needed.

    Advice to Management

    Allow employees to use their skills and talents. Add more managers who are competent and allow them to do the jobs they have been hired to do


  10. Helpful (2)

    Creative Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director in Atlanta, GA
    Current Employee - Creative Director in Atlanta, GA

    I have been working at R.R. Donnelley full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You may have options of moving around the country if you talk with the right person

    Cons

    If a contract gets cut short your time is limited

    Advice to Management

    Teams need a perk, any perk upper management needs to care about the people.


  11. Helpful (2)

    The leader in a dying industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Large company with lots of capabilities.

    Cons

    Almost too large, not nimble enough to respond to customer's needs compared to mom and pop competition. Upper management has no long term view, only short term goal of raising stock price.

    Advice to Management

    Have a long term (10+ years) view of the industry and invest there, not on short term gain.



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