R.R. Donnelley

  www.rrdonnelley.com
  www.rrdonnelley.com

R.R. Donnelley Reviews

Updated December 6, 2014
Updated December 6, 2014
496 Reviews
2.6
496 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
231 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 15 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 16 reviews)


Cons
  • low pay, poor application of IT technology, no 401K match last several years (in 25 reviews)

  • The work-life balance was good as I worked for an agent of the corporate structure-Donnelley Logistics (in 15 reviews)

More Highlights

89 Employee Reviews Back to all reviews

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  1.  

    Operation Clerk One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operation Clerk One in York, PA
    Current Employee - Operation Clerk One in York, PA

    I have been working at R.R. Donnelley full-time (more than an year)

    Pros

    Steady work is appreciated during a difficult economic times, which I appreciate. The company is located within a reasonable driving distance from my home. I like my working day shift and the hours work for my home life which are 8 am to 4 pm.

    Cons

    Stagnant pay, lack of advancement for personal growth, no reimbursement job related training/education and the health benefits with low pay do not meet my personal needs

    Advice to ManagementAdvice

    Always recognize and appreciate good workers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Corporate culture FAIL...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer III
    Current Employee - IT Engineer III

    I have been working at R.R. Donnelley full-time (more than 3 years)

    Pros

    My boss is awesome, and the technology base is varied. Exposure to a wide range of different clouds and infrastructure. The work-life balance in my team is fantastic.

    Cons

    The pay sucks. The corporate culture sucks. The promotions are non-existant. The bureaucracy is immense. HR is a joke. The last 3 years have seen increased benefits cost increases that outstrip the pay raises, so essentially that's a pay cut 3 years running. In a dying industry (printing) this behemoth is clinging to any method of making money, including giving authority to any sales rep who makes a buck to demand whatever they want with impunity. Their M.O. is to cut costs by 3% a year, and they been doing it so long they're well through the fat, muscle, and bone and are on to the marrow.

    Advice to ManagementAdvice

    All of you should quit and replace yourselves with people (not automatons) who actually care about corporate culture and consider the employees more important than the dividend. Pay attention to the general unhappiness of the average employee. Invest in US not your bottom line. Get rid of equity based pay and motivate the top tier to make working here better not the shareholders richer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Distribution Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Specialist in Strasburg, VA
    Former Employee - Distribution Specialist in Strasburg, VA

    I worked at R.R. Donnelley full-time (more than 10 years)

    Pros

    Only pro would be the people that I worked with for 14 years.

    Cons

    Where do I begin, RRD bought us and everything went downhill. They began to let people go, added work to the rest, demanded no mistakes, took away all of the fun and or helpful things employees would do for one another IE: we would have bake sales or lunches with the money going to people who were out with illness or injuries, the money would pay their insurance, atmosphere and moral died. Insurance cost went through the roof!!!!

    Advice to ManagementAdvice

    Grow some and support your people, stop worrying about sucking up. Make your employees feel worth your time, pretend they have a future even if they are not the hand selected chosen ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Used to be a good place to work, but things change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lancaster, PA
    Former Employee - Anonymous Employee in Lancaster, PA

    I worked at R.R. Donnelley full-time (more than 5 years)

    Pros

    Pay was certainly good, and the company is quite large. Despite some departments downsizing, others were growing and prevented quite a few skilled labor positions from being eliminated.

    Cons

    Management and the corporate culture is simply bad. This company is a majority employer in the area and it used to be a respected place to work. Management simply killed it, and the culture is one of fear and "at least you have a job" types of attitudes. Poor management decisions created even more unqualified managers and has turned the company into a sinking ship trying to stay afloat in a dying industry. Benefits regularly decreased. Pension dropped, 401k options diminished, and health benefits that rival non-group coverage.

    Advice to ManagementAdvice

    Likely past the point of no return. This is a company whose sole focus is on shareholders and trying to stay relevant while making employment a revolving door of inexperience and no skill. Complete passiveness regarding skilled labor from management with no experience in printing whose only effective tool to keep decent employees being "You have no other choice". None of this is a secret, it's how the company operates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    RRD bought Maximum Graphic, Chaska, MN last year. 2014

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital in Chaska, MN
    Current Employee - Digital in Chaska, MN

    I have been working at R.R. Donnelley full-time (less than an year)

    Pros

    They only got 10 people out of 60+.

    Cons

    RRD bought Maximum Graphic last year. Closed it in June 2014. Wanted to move people to RRD In Chanhassen, MN or Shakopee, MN.
    Out of 60 people 10 went with RRD.
    Get the Hint RRD ?

    Advice to ManagementAdvice

    Wish you would of Stayed in Chicago.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    RR Donnelley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in De Pere, WI
    Current Employee - Anonymous Employee in De Pere, WI

    I have been working at R.R. Donnelley full-time (more than 10 years)

    Pros

    There is a separation between corporate and the business.

    Cons

    Everyone is just a number since it became part of RR Donnelley

    Advice to ManagementAdvice

    Treat people like they are an asset.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    No longer a good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Leader
    Current Employee - Crew Leader

    I have been working at R.R. Donnelley full-time (more than 10 years)

    Pros

    Not many pros left in working for this company.

    Cons

    No 401k or pension. Pay for almost all benefits. Long hours with lots of forced overtime. Executives make cuts, get the bonuses while sticking it to the employees. Training a joke, new hires don't stay long and long time employees leaving fast.

    Advice to ManagementAdvice

    Get out of your offices and talk to the grunts in all your divisions. YOU ARE OUT OF TOUCH! Finally had enough and retired (after over 36 years). You can't attract people because you have done away with all the benefits that once made this company a good one at which to work. Maintenance is needed more than once every 12-16 months. Update the equipment. Since Moore Wallace came into the picture this company has gone to the dogs as far as the workers that produce are concerned.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    It's a garbage truck just like the old CGX / TSSG - Stay Clear of R.R. Donnelley in Houston

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Houston, TX
    Current Employee - Systems Engineer in Houston, TX

    I have been working at R.R. Donnelley full-time (more than 3 years)

    Pros

    A miserable paycheck and strip clubs a short distance away.

    Cons

    Benefits are horrible, management is a joke (many attend or attended online for-profit universities and it shows), many employees have left due to ridiculous and ever-increasing workloads.

    R.R. Donnelley is the same CGX/TSSG garbage truck except with new stickers.

    Truth be told, much better jobs can be found in the Houston area; don't settle for mediocrity.

    Advice to ManagementAdvice

    Close down the Houston office; go home to Chicago.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 10 people found this helpful  

    Ridiculous company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time (more than 3 years)

    Pros

    Decent starting salary with serious caveats. See "cons"

    Cons

    Despite the decent starting salary I have never gotten a raise from this company even though I've never missed a day and have excelled at my job. 401k matching was no longer offered and their bonus program was never accessed even though our unit earned it. Now as a mature adult they think it's great idea to clock in/clock out for starting/ending your day and taking a strict one hour lunch. You will not be able to do anything that normal people get to do from mon-fri during work hours, like make phone calls, go to a doctors appointment, etc. Outside of that expect to be completely marginalized. Your ideas will not be used, your input will not be asked for and when given, also not used. Your career will end here.

    Advice to ManagementAdvice

    Treasure your employees and get these people off of time management software. They waste time because it doesn't work and makes everyone crazy. Give raises. Honor your own bonus schedule. Treat those that are beneath the ceiling of management as valuable because they're doing the work that is making you the money you're using to buy other companies and be cheap with your employees. You have given the rank and file not a single reliable perk and for that you are hated by your own employees.....who really need the job you've given us. Sooooo....thanks? For the decent salary, lack of career path, advancement, no 401k matching, minimal 10 days vacation after all these years of employment, clocking in/out for the first time since I was 18 yrs old.

    I'm selling my RRD stock immediately because I no longer believe in you. You are running this company, and worse, your employees into the ground. You'll survive because corporate America always wins....your employees will not survive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Unprofessional Management - Clique Mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Auditor in Chicago, IL
    Former Employee - Internal Auditor in Chicago, IL

    I worked at R.R. Donnelley full-time (more than an year)

    Pros

    Honestly, can't think of many positive aspects, even if trying to be fair. Some good people there, but mostly the younger ones who haven't been tainted yet and don't have enough (or any) experience outside RRD to know better. In many respects, the company is very well run. It is largely successful, lean, and back-office functions are solid. That comes at the expense of high-turnover from a churn-em and burn-em mentality. They are willing to fire people, and entire departments, if they are too vocal and not aligned with management.

    Cons

    Benefits are horrible, getting worse year over year, even when company does well. Mid to upper management largely worked their way up by being rubber-stamps to those above. The clique mentality is so strong that if you are not in, you're out... way out.

    Advice to ManagementAdvice

    No point advising management from anonymous post. They believe they are golden and are arrogant beyond belief.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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