R.R. Donnelley

  www.rrdonnelley.com
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R.R. Donnelley Reviews

Updated Jul 27, 2014

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All Employees Current Employees Only

2.7 409 reviews

41% Approve of the CEO

R.R. Donnelley President, CEO, and Director Tom Quinlan III

Tom Quinlan III

(198 ratings)

39% of employees recommend this company to a friend

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 11 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 14 reviews)


Cons
  • frequent rotational shifts disturbs our work life balance (in 14 reviews)

  • Unless you are "buddy buddy" with upper management you will not advance (in 20 reviews)

More Highlights
100 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    I'm in my early 40's and feel like I'm ready to retire...

    Software (Current Employee) New York, NY

    ProsGreat work/life balance. Can work from home. Little to no oversight by my supervisor...I go months without speaking to her. (knock, knock) never hear of layoffs. Work load is usually light. Supervisors and senior management in my department are really nice people who I would enjoy putting my best food forward for if everything else in the company wasn't so horrendous.

    ConsNo career progression. No career path. No employee feed back. No 401K match. Dental plan costs $1,000 a year. Health insurance kicks in AFTER you meet a $6,500 deductible. Premiums went up 37% last year. Universal 1% annual raises. Annual bonuses are $300 across the entire company. Corporate morale is horrendous. No parties, happy hour, company sponsored events, etc. The only corporate correspond sent are about occupational safety (I have a desk job) or some HR-sponsored "get fit" campaigns. No allotted sick days. Takes FOREVER to get anything done and way too much red tape to pass through.

    Advice to Senior ManagementYour company breeds apathy, not success. There is literally no incentive for me to care about this company or its success. Our HR portal mentions retiree pensions.....you don't even provide a 401K company match for your current employees! My bonus from a non-F500 company in 2004 was DOUBLE the bonus I got from RRD in 2014...and I was earning half the salary at the time!

    This is NOT F500 material. I'm embarrassed to tell people I work for this company.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bindery - Easy work if you don't mind repetition.

    Feeder (Current Employee) Lancaster, PA

    ProsMost of the co-workers and supervisors are friendly. Fine place to work if you don't mind repeatedly doing the same exact same thing for an entire 8 hour shift.

    ConsWorking in the bindery becomes quite a drag after a few short weeks. The job does not require you to know or learn any specific skills. Most of the time you are doing the same thing over and over, which is loading lifts of product into the bindery machines. Work day is slow because of the mundane work that you are required to do. Not very challenging at all. If you work full-time there is always a good chance that you will be forced to work overtime on any given day. You are required to work every other weekend. Not much room for advancement in the Bindery department. You can become an Assistant Operator and then an Operator, that is it as far as I'm aware.

    Advice to Senior ManagementHire a few extra bodies so you don't have to constantly force employees who do not want to work overtime, to work overtime.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits

    1 person found this helpful  

    Poor benefits and unrealistic work hours indicate corporate mentality

    Project Manager (Former Employee) Palo Alto, CA

    ProsGood core group on staff

    ConsHigh benefits cost to employees; no company contribution to 401K; expectation to be available on-call in addition to schedule. No support for balanced work/life.

    Advice to Senior ManagementIt has to be a partnership between management and staff. Time to stop the "you're lucky to have a job" and start valuing the long-term contributors.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    People and atmosphere are terrific but benefits are awful.

    Information Technology (Current Employee) Warrenville, IL

    ProsForward thinking leadership
    Nice office atmosphere (Corporate)
    Turnover/acquiaitions provides frequent opportunities for diversity

    ConsBelow standard salaries across the board
    Health Benefits as poor as industry offers
    HR support is very inconsistent but generally quite poor
    No financial benefits, although 401K is mentioned as possible but hasn't been restored for years

    Advice to Senior ManagementI am in management with the company and I understand that the poor profit margain of most services leads to running very lean operations. You could pay people their market value but hurt the company or you can pay them what you can get away with and hurt the employees. The only answer is to transition the company to services that support greater benefits to the employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    the darkside

    Manager (Former Employee) New York, NY

    Prosa job, employees can be good to work with.

    Consno security , you are a number, middle management only looks at numbers. I feel sorry for clients. No real sense of team.

    Advice to Senior Managementstart to think about the client and stop looking at just numbers. You need to speak to clients an get their view and just how frustrating it can be for them.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Terrible Benefits - Wish CEO and Board would get a clue about the 401k

    Anonymous Employee (Current Employee)

    ProsNice people, good work, committed to safety

    ConsBenefits, benefits, benefits!! Been mentioned several times before, but the company several years ago did away with the pension plan. That is fine, a lot of companies did, and pensions were bankrupting companies. I understand. They discontinued the pension and replaced it with a 401k match, which they promptly did away with a year or so later. What a bait and switch! That is terrible!!! For a company of this size to NOT have a 401k match makes them uncompetitive for recruiting and retaining people. It also feels exceptionally greedy from the top level - the board and the CEO keep getting their raises and bonuses; bet they don't wonder how they will make ends meet when they retire.

    Significant staff reductions and employee turnover make for long work hours and pressure for those left behind. The constant "do more with less". Then to get rewarded with a 0-1% raise annually.

    Advice to Senior ManagementCreate a work environment where people want to stay. Make people feel like their service to RRD is valuable. Reward them for their service with raises that at least keep up with the cost of living. And for God's Sakes, reinstate the 401k matching.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Doesn't really nurture aspirations.

    Machine Operator (Current Employee) Breinigsville, PA

    ProsPay was the best I ever had, but I had low standards to begin with, and next to the industry average it was terribly "meh" so I wouldn't really consider it a 'pro'. Personally, I enjoy the pay, but that’s it. It was not enough to keep me actually loyal to or interested in the company. I tried and was assertive for a good while, but the more I looked around at the company the more disheartened I became.
    If you're in the offices, you're probably ok, but if you're anywhere else and aren't an authority figure you're pretty much treated as a grunt.

    ConsI wanna say a lot about this, but being a current employee it'll put my job at risk, because yes management's had meetings about bad reviews from former employees on other sites, so I don't doubt there will be repercussions for me saying what actually needs to be said here. And to actually say it through their open door policy will be looked at as me having an "attitude" or dismissed like all of it seems to be.
    Hopefully I can edit this once I'm secure elsewhere.
    For now though, best I can say is there's a lot of outdated and damaged essential equipment, lotta shady temps that disrespect the facilities, and a lot of employees with poor work ethic. Certain authority figures hide problems from others for their own gain, and overtime is extremely abused.

    Advice to Senior ManagementTake some of that profit you keep telling the employees about at the quarterly meetings, quit buying OTHER companies or giving unwarranted bonus' to the board members, and invest it in things that actually make a difference to your current one. There are computer systems out on the production floor literally older than some of your employees. A mere smartphone has more kick than some of the stuff hooked up to some of your printers. And many of said printers are pushing low quality because they're in similar/poor condition, making them high maintenance. Treating your good employees well and providing them with adequate and up to date equipment and computer systems, as well as keeping the place clean will boost production and reduce downtime immeasurably. Take your bad employees and get rid of them (this includes a lot of management). Make some sort of pay incentive program to get work done ASAP, and not just sitting till or after the due date. Update your job tracking and issuing systems. Provide an anonymous peer review system to better weed out favoritism and/or poor employees. In short, respect your assets, expel/fix your liabilities, and quit operating it like a 'get rich quick' mechanism.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Get me outta here

    Anonymous Employee (Current Employee) New York, NY

    Prosco-workers
    20 word minimum? I'm doing what I love for a company I've grown to hate. There aren't many more pros than the people I work with.

    ConsNo career path
    Benefits slashed
    Salaries stagnant
    Increased responsibilities with no compensation
    Management Mantra: "Be happy you have a job, little cog"

    Advice to Senior ManagementStop talking at employees and start doing something about their rampant unhappiness, and stop pawning it off on lower level managers to create satisfaction without supporting them. If I'm asked to fill out one more survey that you're not going to do a darn thing about, and worse, try to spin it as if reactions were positive, I'll scream. Lack of responses means we've given up and aren't going to let you waste our time with more of it.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Mount Vernon Printing is not my life

    Anonymous Employee (Former Employee) Laurel, MD

    ProsCo-Workers were friendly.
    Union Shop

    ConsManagement is RUDE.
    I felt very disrespected at times.
    NO Overtime and you work weekends

    Advice to Senior ManagementCorporate needs to watch who is in management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Dead end jobs galore

    Anonymous Employee (Current Employee)

    ProsYou will get a lot of mandatory overtime, if you like that kind of life then this is the right company for you.

    ConsNo work/life balance. You will work a lot of mandatory overtime and still have to worry about your work when you come home or go on vacation.

    Advice to Senior ManagementIt won't hurt to invest in technology to improve your internal systems. The system is so outdated, it makes the job a lot harder than it needs to be.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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