R.R. Donnelley

  www.rrdonnelley.com
  www.rrdonnelley.com
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R.R. Donnelley Reviews

Updated September 15, 2014
Updated September 15, 2014
440 Reviews
2.7
440 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
215 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 11 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 14 reviews)


Cons
  • frequent rotational shifts disturbs our work life balance (in 14 reviews)

  • Unless you are "buddy buddy" with upper management you will not advance (in 20 reviews)

More Highlights

106 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    BETTER COMPANIES OUT THERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Bolingbrook, IL
    Former Employee - Customer Service Representative in Bolingbrook, IL

    I worked at R.R. Donnelley as a contractor for more than a year

    Pros

    Friendly co-workers, hours were good and close to home

    Cons

    no loyalty, pay not that great, benefits were horrible

    Advice to ManagementAdvice

    Get some culture and develop employees and keep them happy! Give bonus to the hard working employees and quit laying off all the right people!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Run in the other direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler  in  Lynchburg, VA
    Former Employee - Material Handler in Lynchburg, VA

    I worked at R.R. Donnelley full-time for more than 8 years

    Pros

    it was a good paying job for the area that I live in. I made a few good friends that I enjoyed working with. that's about all.

    Cons

    management treats you like your just a body to produce work. there is no real open door policy. round table meeting to hear ideas but nothing ever gets implemented. upper management so afraid of losing their jobs that they walk around looking for people to fire. trying to meet deadlines they work their employees 7 days a week and no appreciation. when I started in 06 they used to have employee picnics pizza parties, needless to say that got scratched out the budget.

    Advice to ManagementAdvice

    stop letting management decide whose a good worker and whose not and let the work speak for itself. it shouldn't b whose related to who or whose friends with who.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Corporation Ruled by HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley

    Pros

    Most of the people I worked with are excellent people who are motivated, hardworking, and loyal. The pay is ... okay, but the stability is nice.

    Cons

    HR's corporate bureaucracy overrules any considerations of job performance, etc.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Lancaster, PA
    Current Employee - Financial Analyst in Lancaster, PA

    I have been working at R.R. Donnelley full-time for less than a year

    Pros

    Decent hours and friendly people

    Cons

    Terrible benefits, very set in their ways, no room to grow

    Advice to ManagementAdvice

    Consider additional challenges for staff

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    I'm in my early 40's and feel like I'm ready to retire...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software  in  New York, NY
    Current Employee - Software in New York, NY

    I have been working at R.R. Donnelley full-time for more than 5 years

    Pros

    Great work/life balance. Can work from home. Little to no oversight by my supervisor...I go months without speaking to her. (knock, knock) never hear of layoffs. Work load is usually light. Supervisors and senior management in my department are really nice people who I would enjoy putting my best food forward for if everything else in the company wasn't so horrendous.

    Cons

    No career progression. No career path. No employee feed back. No 401K match. Dental plan costs $1,000 a year. Health insurance kicks in AFTER you meet a $6,500 deductible. Premiums went up 37% last year. Universal 1% annual raises. Annual bonuses are $300 across the entire company. Corporate morale is horrendous. No parties, happy hour, company sponsored events, etc. The only corporate correspond sent are about occupational safety (I have a desk job) or some HR-sponsored "get fit" campaigns. No allotted sick days. Takes FOREVER to get anything done and way too much red tape to pass through.

    Advice to ManagementAdvice

    Your company breeds apathy, not success. There is literally no incentive for me to care about this company or its success. Our HR portal mentions retiree pensions.....you don't even provide a 401K company match for your current employees! My bonus from a non-F500 company in 2004 was DOUBLE the bonus I got from RRD in 2014...and I was earning half the salary at the time!

    This is NOT F500 material. I'm embarrassed to tell people I work for this company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Bindery - Easy work if you don't mind repetition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Feeder  in  Lancaster, PA
    Current Employee - Feeder in Lancaster, PA

    I have been working at R.R. Donnelley part-time for more than a year

    Pros

    Most of the co-workers and supervisors are friendly. Fine place to work if you don't mind repeatedly doing the same exact same thing for an entire 8 hour shift.

    Cons

    Working in the bindery becomes quite a drag after a few short weeks. The job does not require you to know or learn any specific skills. Most of the time you are doing the same thing over and over, which is loading lifts of product into the bindery machines. Work day is slow because of the mundane work that you are required to do. Not very challenging at all. If you work full-time there is always a good chance that you will be forced to work overtime on any given day. You are required to work every other weekend. Not much room for advancement in the Bindery department. You can become an Assistant Operator and then an Operator, that is it as far as I'm aware.

    Advice to ManagementAdvice

    Hire a few extra bodies so you don't have to constantly force employees who do not want to work overtime, to work overtime.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    People and atmosphere are terrific but benefits are awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Warrenville, IL
    Current Employee - Information Technology in Warrenville, IL

    I have been working at R.R. Donnelley full-time for more than 8 years

    Pros

    Forward thinking leadership
    Nice office atmosphere (Corporate)
    Turnover/acquiaitions provides frequent opportunities for diversity

    Cons

    Below standard salaries across the board
    Health Benefits as poor as industry offers
    HR support is very inconsistent but generally quite poor
    No financial benefits, although 401K is mentioned as possible but hasn't been restored for years

    Advice to ManagementAdvice

    I am in management with the company and I understand that the poor profit margain of most services leads to running very lean operations. You could pay people their market value but hurt the company or you can pay them what you can get away with and hurt the employees. The only answer is to transition the company to services that support greater benefits to the employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Poor benefits and unrealistic work hours indicate corporate mentality

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Project Manager  in  Palo Alto, CA
    Former Employee - Project Manager in Palo Alto, CA

    I worked at R.R. Donnelley full-time for more than 10 years

    Pros

    Good core group on staff

    Cons

    High benefits cost to employees; no company contribution to 401K; expectation to be available on-call in addition to schedule. No support for balanced work/life.

    Advice to ManagementAdvice

    It has to be a partnership between management and staff. Time to stop the "you're lucky to have a job" and start valuing the long-term contributors.

    Doesn't Recommend
  10. 2 people found this helpful  

    the darkside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  New York, NY
    Former Employee - Manager in New York, NY

    I worked at R.R. Donnelley for more than 5 years

    Pros

    a job, employees can be good to work with.

    Cons

    no security , you are a number, middle management only looks at numbers. I feel sorry for clients. No real sense of team.

    Advice to ManagementAdvice

    start to think about the client and stop looking at just numbers. You need to speak to clients an get their view and just how frustrating it can be for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Terrible Benefits - Wish CEO and Board would get a clue about the 401k

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time for more than 8 years

    Pros

    Nice people, good work, committed to safety

    Cons

    Benefits, benefits, benefits!! Been mentioned several times before, but the company several years ago did away with the pension plan. That is fine, a lot of companies did, and pensions were bankrupting companies. I understand. They discontinued the pension and replaced it with a 401k match, which they promptly did away with a year or so later. What a bait and switch! That is terrible!!! For a company of this size to NOT have a 401k match makes them uncompetitive for recruiting and retaining people. It also feels exceptionally greedy from the top level - the board and the CEO keep getting their raises and bonuses; bet they don't wonder how they will make ends meet when they retire.

    Significant staff reductions and employee turnover make for long work hours and pressure for those left behind. The constant "do more with less". Then to get rewarded with a 0-1% raise annually.

    Advice to ManagementAdvice

    Create a work environment where people want to stay. Make people feel like their service to RRD is valuable. Reward them for their service with raises that at least keep up with the cost of living. And for God's Sakes, reinstate the 401k matching.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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