R.R. Donnelley

www.rrdonnelley.com

R.R. Donnelley Reviews

Updated January 27, 2015
Updated January 27, 2015
523 Reviews
2.6
523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
245 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 15 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 16 reviews)


Cons
  • low pay, poor application of IT technology, no 401K match last several years (in 25 reviews)

  • The work-life balance was good as I worked for an agent of the corporate structure-Donnelley Logistics (in 15 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Do not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bindery Machine Operator in West Lancaster, PA
    Current Employee - Bindery Machine Operator in West Lancaster, PA

    I have been working at R.R. Donnelley

    Pros

    Nothing honestly there is no insensitive to working here.

    Cons

    benefits are horrible
    employees morale is at an all time low
    management does not care about its employees
    manufacturing for your lucky to have one weekend a month off
    closing half the plant and letting people go but keeping all management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DGT in Elgin, IL
    Former Employee - DGT in Elgin, IL

    I worked at R.R. Donnelley

    Pros

    Depressing company to work for. Their basic HR strategy is making their employees feel worthless. Less and less benefits each year. We've been given 1% pay-raise across the board the last few years. Managers are clueless; basically foremen. Worst employee morale I've ever encountered, half the people should be on suicide watch.

    Cons

    Working here will make you appreciate all those other jobs you thought were depressing and dehumanizing.

    Advice to ManagementAdvice

    Have a little soul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Best job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Press Opertor in Visalia, CA
    Former Employee - Press Opertor in Visalia, CA

    I worked at R.R. Donnelley full-time (more than 10 years)

    Pros

    The people are great, miss them all.

    Cons

    If you can't say anything good don't say anything at all.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I've been in the mailing industry for 20+ years and have grown with a lot of the changes in the postal industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator Or On Floor Lead in Pensacola, FL
    Former Employee - Machine Operator Or On Floor Lead in Pensacola, FL

    I worked at R.R. Donnelley

    Pros

    Done many positions from material handling to production manager (8 yrs) in the industry. Held a chair on postal committee for 3 year period and stayed up with a lot of postal codes in processing mail correctly as well as QC of proper paperwork to post office for best possible customer savings in postage. Done a lot of tech work on mailroom machinery through the years as well as a very good repore with postal employees in getting mail properly processed and distributed on time as deemed by the customer with minimal to no problems over the span of my career in the field.

    Cons

    Pay attention to possible problems within the structure of the company and point them out causing lots of animosity towards myself as well as let companies know of better fits and processes to help company growth instead of years service to company from individual. Do work well with individuals but not there to babysit

    Advice to ManagementAdvice

    What advice can one give before seeing processses, machine capabilities and team structure within the company

    Recommends
    Positive Outlook
  6.  

    Houston Warehouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Houston, TX
    Former Employee - Warehouse Associate in Houston, TX

    I worked at R.R. Donnelley full-time (more than a year)

    Pros

    There were Plenty of hours, the company valued its employees, and had a clean work environment. The leadership skills from head of operations to quality control was outstanding.

    Cons

    During the busy season there were way to many hours. For those with families this made it difficult to spend time with them. Without overtime the salary paid wasn't worth working there.

    Advice to ManagementAdvice

    multiple shifts!

    Recommends
    Neutral Outlook
  7.  

    I Love This Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Services Professional in Lancaster, PA
    Former Employee - Account Services Professional in Lancaster, PA

    I worked at R.R. Donnelley full-time (more than 5 years)

    Pros

    The management in the Premedia Technologies department were always very supportive. Human resources were always very helpful and always available for guidance.

    Cons

    I felt quite often "left out" for discussions regarding the status of department. As professionals, it is important that we have a firm understanding of what is expected of us proactively and not "after the fact." However, this can be said about a lot of corporate hierarchies. Additionally, the use of positive reinforcement i.e. Awards of Excellence or such would go a long way to motivate the organization and it's employees.

    Advice to ManagementAdvice

    Even small rewards and acknowledgement of achievements should take a spotlight in the team. NOT just discussions regarding when an employee has let the company down.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Technical Support in Chanhassen, MN
    Former Employee - IT Technical Support in Chanhassen, MN

    I worked at R.R. Donnelley

    Pros

    The people are laid back and polite

    Cons

    They keep taking away from benefits, and no 401k matches now

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Enjoyed IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Guy
    Former Employee - IT Guy

    I worked at R.R. Donnelley full-time (more than 3 years)

    Pros

    I was a senior site-based IT support guy and had a really good experience. There was not too much overtime, on-call weeks happened only 4 times a year or so, and I felt really supported by my manager and supervisor. Also the Site IT structure, as an organization, I felt was really well run.

    Cons

    Not really a con per se, but companies of RRD's size absolutely rely on procedure and protocol for getting things done. SLA's are at stake and life is much easier if one knows the procedure and then follows it.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at R.R. Donnelley full-time (more than 10 years)

    Pros

    Good vision and direction. Expansion possible. Biggest company in the industry.

    Cons

    No 401K match; long hours in an industry with several issues.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Large company but recognize talent and focus on retention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in San Francisco, CA
    Current Employee - Sales Representative in San Francisco, CA

    I have been working at R.R. Donnelley full-time (more than 5 years)

    Pros

    I've been with RRD for almost 6 years and work in sales. The company is giant so mobility is tangible and they focus on keeping sales employees happy. Their acquisition strategy is robust, they're always looking to scoop up the big opportunities, which only strengthen their value proposition.

    Cons

    Compensation for sales is limitless on the commission payment structure. Compensation for those not in sales tends to be on the low side. This creates a palatable dichotomy between sales and production and individual facilities. I'ts quite common as far as the industry goes though.

    Advice to ManagementAdvice

    Focus on sales training and continuous learning programs.

    Recommends
    Neutral Outlook
    Approves of CEO

R.R. Donnelley Photos

Work at R.R. Donnelley? Share Your Experiences

R.R. Donnelley

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.