RE/MAX

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RE/MAX Reviews

Updated January 14, 2015
Updated January 14, 2015
22 Reviews
2.0
22 Reviews
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RE/MAX CEO and Director Margaret M. Kelly
Margaret M. Kelly
22 Ratings

Review Highlights

Pros
  • Friendly environment, training, work life balance (in 6 reviews)

  • Increases internet sales because of brand recognition (in 6 reviews)


Cons
  • Commission based which is unstable form income (in 8 reviews)

  • Very high desk fees compared to competing brokerages (in 8 reviews)

More Highlights

22 Employee Reviews Back to all Reviews

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  1.  

    HQ Political Nightmare (RE/MAX HQ - a.k.a. RE/MAX, LLC)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at RE/MAX full-time (more than a year)

    Pros

    The job itself was pretty easy and most people put in far less than 40 hours a week. The other employees are amazing, met some of my favorite people there.

    Plenty of great training opportunities to help you advance your next career, however they won't help you much at this one. If you are looking for professional development, be prepared to seek it out yourself and hold yourself accountable.

    Time off flexibility

    Cons

    They used to emphasize how great the company culture was, and from I hear it used to be pretty great. The year prior to their IPO, the focus on culture started to rapidly decline. The smaller salaries that they pay used to be compensated by the culture and not hating your job. Now that they are well into their IPO, the culture is pretty much all gone with the exception of being able to bring your dog to work 1 day a year.

    If/when you start there, don't be surprised to see and hear about almost every single employee looking for a new job. I've only worked at one place where the staff morale was this low and they ended up going bankrupt (with turnover being a large part of it in my opinion).

    Don't expect to be trained. There are little to ZERO training guides, manuals or procedures. You will be told that training someone for a position with so much "grey area" is a tough thing to do, so learn as you go and ask co-workers. Don't be surprised if you're held accountable for things you are not trained to do or informed are your responsibility.

    Almost every person in a management position was promoted due to the ability to do their non-manger job well. However, the company doesn't train management to become good or effective managers which results in a lot of company waste. Many of the management has also reached their levels due to political connections within the company (or so I was told). Many of them that were accused of this seemed to half commit to their responsibilities in my eyes.

    As I mentioned as a pro, the job(s) themselves are pretty easy. The con to that is people spend a lot more time creating and driving drama instead of contributing to difficult or complex tasks. This also allows people to come in very late and leave pretty early.

    There are other cons, however I don't feel they are legal to share since it is a public company and I'm unsure of what has been released to the public at this point.

    Advice to ManagementAdvice

    I've heard many of you complain that you hate the amount of staff turnover at the company, yet nobody does anything about it. Voice your opinion and please stop being afraid of the upper upper management slapping your hand. Make the company a better place to work and resulting in a better company overall.

    If you take any advice, please let it be this: STOP falling back on the excuse of, "That's the way we've always done it" because it will be the one thing that takes the company down. Industries change and so do the management styles that go along with them. Learn to adapt and overcome. You have some tremendous talent in the building, however only 10% of it is ever utilized.

    I understand that once a company goes public that things will change. Please bring back the culture that you used to have and still brag about although it's been gone for a very long time. The staff that is still there deserves it and so do you. If there are things/events that cannot come back due to lawyers/investors/IPO policies, then come up with other ways to add to the culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Realtor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RE/MAX

    Pros

    Nice office that's about it

    Cons

    High fees, no training, awful website

    Advice to ManagementAdvice

    Better training for the fees

  3. 2 people found this helpful  

    Very immature corporate environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer in Denver, CO
    Former Employee - Instructional Designer in Denver, CO

    I worked at RE/MAX full-time (more than a year)

    Pros

    Nice building with faux gold fixtures on the 12th floor. Plenty of attractive young people and a foosball table.

    Cons

    Lack of accountability in all leadership positions. In short... if you are a friend of Dave's -you have a job for life. If not, you are a piece of meat in a seat.

    Advice to ManagementAdvice

    Begin recruiting true professionals into Management and Leadership.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Disorganized, unethical Principal, and no future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Operations Manager in New York, NY
    Former Employee - Assistant Operations Manager in New York, NY

    I worked at RE/MAX full-time (less than a year)

    Pros

    It was a new branch of an international franchise so we were able to get brand recognition, guided training courses from the franchise, and helped the office get leads just from being in the network.

    Cons

    The main guy running the shop was very unethical and had no real knowledge of being a good leader. Definitely no benefits, even the espresso machine he bought for the office was for clients-only. No real training provided to the agents. No real plan/execution.

    Advice to ManagementAdvice

    Go learn how to become an effective leader and maybe good talent would stay. Invest in training agents.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good People Bad Management

    Former Employee - Administrative Assistant in Chelmsford, MA
    Former Employee - Administrative Assistant in Chelmsford, MA

    I worked at RE/MAX full-time (more than a year)

    Pros

    -interesting industry overall
    - agents were nice and very friendly
    -close location
    -group meetings to get people overall excited about what was coming in the near future

    Cons

    -Administrative staff treated very poorly no respect what so ever.
    -Pay is very low and "manager" barks orders unnecessarily.
    -No health or medical offered to some even though full time work.

    Advice to ManagementAdvice

    Manager should be more appreciative of his employees

    Doesn't Recommend
    No opinion of CEO
  7.  

    An Admin Assistant's Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Saint Louis, MO
    Former Employee - Administrative Assistant in Saint Louis, MO

    I worked at RE/MAX part-time (less than a year)

    Pros

    The pay was good at $12/hr. The part time hours were steady and went well with my other part time job.

    Cons

    I didn't realize my job was temporary until after the realtor I worked for lost a client due to a disagreement they had over the weekend that had nothing to do with me.

    Advice to ManagementAdvice

    There's no advice I have to management. The business model seems to be working just fine from them. To prospective employees, just be aware that if you get hired as an assistant by one of their realtors, your job is temporary. Your length of employment will be based on work volume even though you'll be hired on as if you're a permanent employee.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Super Easy Job But Clueless Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at RE/MAX full-time (more than 3 years)

    Pros

    Easy job, people are enjoyable to be around, recognizable brand. Great location in the middle of DTC, free covered parking. Freedom to work on most anything you like to work on.

    Cons

    Management clueless on how to run a business. Management living on the curtails of the brand. No one really doing any real work nothing to move the business forward. No understanding of project management, process or even how to manage people.

    Advice to ManagementAdvice

    Clean house on all manager and director levels. Actually hire people who understand the business, manage people and get things done. Awesome ideas to move the business forward but no one that know how to do it. Focus on the brokers and agents not just selling franchises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Unidentified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at RE/MAX full-time (more than 3 years)

    Pros

    Excellent People across the board.
    Strong company feel

    Cons

    Lack of clear definition of company goals. Goals seem to change constantly.
    Constant reorganization.
    Its not what you know, its who you know and you better make them happy.
    Drama, drama, drama.

    Advice to ManagementAdvice

    Agree on companies goals and hold to them, regardless of upper management whims.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great Company Horribly Managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Analyest in Denver, CO
    Former Employee - Product Analyest in Denver, CO

    I worked at RE/MAX full-time (more than 5 years)

    Pros

    Great people to work with, Benefits are top noch

    Cons

    Incredibly low pay. Poor management and what can only be described as "trial and error" leadership.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Great Company if you like to work on your own

    • Comp & Benefits
    Former Contractor - Realtor in Gambrills, MD
    Former Contractor - Realtor in Gambrills, MD

    I worked at RE/MAX as a contractor

    Pros

    Great for agents who have been in the business to work.

    Cons

    If you ever need help, this is not the place to work. Broker and owner are never around and won't answer the phone.

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