REI Reviews

Updated June 29, 2015
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197 Employee Reviews

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  1. Helpful (1)

    Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Fe, NM
    Former Employee - Anonymous Employee in Santa Fe, NM

    I worked at REI part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, excellent discounts, excellent benefits, flexible schedule and top notch management.

    Cons

    I did not find a single negative element as I worked at the Santa Fe location, If I ever had a concern it was addressed and resolved before it had the chance to be escalated. .

    Advice to Management

    Keep doing what you do. This store had the highest retention rate of any business in Santa Fe, also rated the top 100 companies in America.


  2. Helpful (1)

    Old company with bold future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Analyst in Kent, WA
    Current Employee - IT Business Analyst in Kent, WA

    I have been working at REI

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people. Team-based, no politics, get sh&t done

    Cons

    Still working through a lot of it

    Advice to Management

    Keep going there's a lot left


  3. awesome place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits, discounts, environment, everything, fun

    Cons

    there are no cons to this job


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. Easy work schedule. Fun people to work with. Inspires you to use the products and gain experience in actual outdoor activities.

    Cons

    I didn't have any cons with working for this company. I enjoyed every minute while working there. They accommodated my needs to balance work & family

    Advice to Management

    I have no advice to management as I had a great work experience at this company. I had a great store manager to work under.


  6. Sales Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI

    Pros

    employee discounts, flexible hours, on-site brand reps

    Cons

    must work weekends, would only know schedule roughly 3 weeks in advance.


  7. Online Customer Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Customer Service Specialist in Sumner, WA
    Former Employee - Online Customer Service Specialist in Sumner, WA

    I worked at REI full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -great team
    -great atmosphere
    -understanding of when you get sick
    -supportive
    -helps personal and career growth
    -great benefits!
    -Pro Deals with companies whos products they sell
    -Pro Deals for REI
    -

    Cons

    -The only con, and this doesn't have anything to do with the company, is the occassional choice customers that call and are exceedingly aggrivated and not easy to talk to. Luckily because of the good customer service REI can provide, these customers are VERY few and VERY far between. I think I have three "memorable" ones in the near four years I was with the company.

    Advice to Management

    Keep doing what you're doing. The support you give to your employees on and off the floor and especially during sales makes all the difference. It was a true pleasure working for REI.


  8. Great folk, great times, a year here has felt like a week.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at REI

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Low stress, flexible hours / unlimited time off (for part timers) very travel friendly, fun environment, nonexistent fear of job loss.

    Cons

    Pay isn't the greatest. Mobility within the retail side of the company is foreseeable, but moving from retail to HQ is unlikely.


  9. Sr. Information Security Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Information Security Analyst in Kent, WA
    Former Employee - Senior Information Security Analyst in Kent, WA

    I worked at REI

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, people with lot of positive attitude and energy. Great Benefits and company take care of employees very well. Growing company. I love the place as it promote and educate the members on outdoors.

    Cons

    Very challenging job, as the hacking attacks on the retail industry are growing.

    Advice to Management

    Keep going


  10. Helpful (1)

    Best Retail Job Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at REI part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Most amazing discounts with not just REI brand products but just about every single brand carried
    Paid days to go outdoors
    Great customers for the most part
    Good thorough training
    Most importantly management really wants you to grow with the company and move up and will help you with it
    They also give annual incentive pay and evaluations
    Best paying retail job I've had

    Cons

    Selling memberships - huge emphasis but the benefits make it fairly easy to sell
    Hours can be hard to get after holidays but open availability helps

    Advice to Management

    Better communication between managers but that's honestly nitpicking


  11. Fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Seattle, WA
    Current Employee - Sales Specialist in Seattle, WA

    I have been working at REI

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very open, friendly culture. Everyone is very enthusiastic and energetic. Benefits are quite good for a retail position, as are the opportunities for advancement.

    Cons

    Hours can be hard to come by in the off-season. Other than typical retail gripes, I'd have to get pretty picky to come up with anything else.

    Advice to Management

    If I could suggest anything it would be to try to improve upward communication with your employees. Other than that, keep doing what you're doing.



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