RM Education
2.8 of 5 24 reviews
www.rm.com Abingdon, United Kingdom 1000 to 5000 Employees

RM Education Reviews

RM Education – Abingdon – “RM Real Centre”

All Employees Current Employees Only

2.8 24 reviews

                             

50% Approve of the CEO

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Martyn Ratcliffe

(2 ratings)

43% of employees recommend this company to a friend
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    not much to say

    Anonymous Employee (Current Employee)

    Prosnot much to say about it

    Consnot much growth opportunity in it

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Managed services engineering a mixed bag.

    Customer Support Engineer (Former Employee)
    London, England (UK)

    ProsSome opportunity for progression, where working for schools directly can be pretty dead end.

    If you're lucky, you work in a decent team and get good social events, however in my experience these have become less and less common.

    If you're doing a good job they will make some effort to retain you, but their offers aren't usually very competitive.

    Reasonable opportunity to work with a range of technologies and locations.

    If you like working in a school environment, but don't like having to go to staff meetings, or having a line manager on your back, then you are usually fairly free to work essentially under your own initiative (although there are set 'RM' ways to do things).

    ConsPay/Progression usually means having to work in a different location to where you were previously.

    Doing a good job at a particular site appears to be unrecognised - despite the money you may be saving the company by avoiding penalties, or money made by selling new equipment you will not see any commission, reward or pay advancement - the only way seems to be to move to another location or harder job.

    Depending on management you often get change for the sake of change - engineers doing a good job and well settled at particular schools get moved to a different one - perception of management seems to be that if they keep reshuffling the pieces they'll eventually find a perfect fit, ignorant of the fact that this is needlessly stressing good engineers, and the 'difficult sites' usually just have poor engineers. In my experience there was no pay increment despite moving to considerably larger site, and getting a longer commute - vague promises of future advancement to a more inconvenient mobile role instead...

    The Apprentice scheme is a complete joke in terms of actual opportunities for them post scheme - not one ex apprentice is still with the company. It's essentially a scheme for cheap labour, although RM aren't the only company to use it in this way. As an engineer this means that as soon as you've got one apprentice up to a reasonable standard, you get to look forward to saying goodbye to them and training up another clueless beginner.

    I was enrolled in a company share scheme and really they shouldn't have bothered - dividend cheques tended to be in the range of £0.10, and having left the company my £50 of shares has been scalped for £30 by Capita share services (whether I sold or retained them) and £10 for the taxman - a complete waste of time for something that has left me not even £10 richer - felt more like an insult than a perk.

    More broadly, pay has failed to remain competitive now that the economy has picked up a bit - new engineers hired have been of a low standard, RM are happy to spend a fortune on contractors (often themselves incompetent) to plug gaps while good engineers, unrewarded, move onto greener pastures.

    Don't expect much in the way of training- you tend to have to learn things for yourself.

    Advice to Senior ManagementScrap the share scheme or make it worthwhile.

    Have more transparent and flexible pay policies - too many good employees are being lost as managers are unable to pay what it takes to keep them, or reward good/long service. Start engineers on trial wages, and if they are good, give them an increment. Engineers with knowledge of RM processes and software are simply more valuable than those with none.

    Set up proper teleconferencing - right now you're spending a fortune on mobile calls to powwownow.

    Spend a bit more money on training - employees are struggling with things because they simply don't have the knowledge they ought. Induction for new employees in managed services is poor. Demoralising for more senior engineers as they are having to continually assist or repair damage done by others.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good

    Anonymous Employee (Former Employee)

    ProsFlexibility in working hours, friendly colleagues, varied in places

    ConsLost their direction a little, some big decisions/gambles didn't go their way.

    Advice to Senior Managementvalue the people that have stuck around, they know how your products work.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Friendly company

    Anonymous Employee (Current Employee)
    Abingdon, England (UK)

    ProsMost people there are very friendly and happy to help you and the open plan office makes it easy to get to know people. Salary is also quite good.

    ConsI was only there as a temp so did not receive much training or support from higher up. Having said that, for permanent staff there do seem to be good training and development schemes.

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    RM: Not a bad place to work.

    Software Engineer (Current Employee)
    Oxford, England (UK)

    ProsRM sells educational software and content to schools of all ages across the globe and thus they have a wide variety of products which use many different technologies - in other words, you can gain a lot of experience in a short amount of time.

    Your colleagues will usually be very capable in their job, and you're unlikely to have a problem with someone not doing what is expected of them. In fact most people will go out of their way to complete a project.

    RM also likes to award its employers with various non work related outings, such as Ferrari racing day, ice karting or a simpler meal at a restaurant. They also organise a outdoor party once a year with fair ground rides, music, food and the odd drink.

    RM also works very hard to reduce its carbon footprint.

    ConsYou may find yourself stuck constantly maintaining old programs, with little or no documentation on how to proceed, and you may need to switch back and forward between projects at the drop of the hat.

    If you aren't interested in Line Management then your options for career progression are limited, it seems if you have never do line management then you aren't capable to do any type of management. However, if you are lucky enough to be in management then your opinion seems to carry more weight than someone else with more experience.

    Professional progression is easier, people are encouraged to go on courses but unfortunately this is of low priority and usual never quite comes about.

    The company also seems unable to be unable to trust its employees. Project server is used to record progress on projects although this must always add up to your full working hours regardless of overtime you've spent and seems more like a way to keep an eye on you. Also, the internet is heavily filtered, usually to the same level as exists in primary schools as it uses exactly the same system, so expect to be stopped from visiting some website on a daily basis.

    Advice to Senior ManagementTry to trust your employees more. Sometimes the best ideas come from bottom. Having fun at work is not necessarily a bad thing.

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Glassdoor is your free inside look at RM Education reviews and ratings — including employee satisfaction and approval rating for RM Education CEO Martyn Ratcliffe. All 5 reviews posted anonymously by RM Education employees.