RM Education Reviews

Updated July 16, 2014
Updated July 16, 2014
29 Reviews
2.4
29 Reviews
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7 Employee Reviews Back to all reviews

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  1.  

    Contract at RM Education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer  in  Stoke-on-Trent, England (UK)
    Former Employee - Technical Support Engineer in Stoke-on-Trent, England (UK)

    I worked at RM Education as a contractor for more than a year

    Pros

    Very good support from management and colleagues
    Good career progressions

    Cons

    Procedures and paperwork are too lengthy

    Advice to ManagementAdvice

    We all need procedures, but I heard far to many grumbles from customers regarding the steps required to make changes to systems/applications/hardware, and I have to agree.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Executive  in  Oxford, England (UK)
    Former Employee - Marketing Executive in Oxford, England (UK)

    I worked at RM Education full-time for more than 3 years

    Pros

    Great people who genuinely want to do a good job, nice culture & values, good products, great customer satisfaction, good starting salary, good location of offices, good work/life balance.

    Cons

    Company in decline due to saturated education market and little money in education market. Small bonuses and tiny & scarce pay rises. The offices are also in much need or a facelift (or completely knocked down!) which doesnt make you feel that management value the working environment. Little spent of staff satisfaction - they clearly ignore the annual employee survey!

    Advice to ManagementAdvice

    Value your staff - you have some great people working there!

    Recommends
    Neutral Outlook
  3.  

    Innovative IT company that focusses on the UK education market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)

    I have been working at RM Education full-time for less than a year

    Pros

    Strong product research and development, excellent team environment

    Cons

    Due to the current global economic climate there has been a reduction in the international business

    Advice to ManagementAdvice

    Focus on developing innovative products

    Recommends
    Positive Outlook
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  5.  

    A long career, ended when the company lost its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RM Education full-time for more than 10 years

    Pros

    The individuals you work with on a day-to-day basis, each with a desire to genuinely make a positive impact in an industry that matters

    Cons

    Recent focus on costs to the detriment of producing products that just work together.
    Significant problems when BSF programme was canned by government a couple of years ago and still struggling to recover,

    Advice to ManagementAdvice

    It's customers that keep a business afloat - not shareholders. You have to pay more than lip service to making products that work well together - because it's what the customer expects

    Neutral Outlook
  6.  

    Monotonous but easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assembly Worker  in  Didcot, England (UK)
    Current Employee - Assembly Worker in Didcot, England (UK)

    I have been working at RM Education as a contractor for less than a year

    Pros

    The work is easy once you get used to the routine of that computer
    Weekly pay
    Lots of available hours with a temporary worker getting 40 hours straight off the bat with plenty of overtime available.

    Cons

    Can get monotonous by the end of each day
    Recruitment through an agency
    pay is minimum wage
    Most positions are only temporary
    Very strict on lateness and clocking in and out.
    Possible shift work

    Advice to ManagementAdvice

    Be slightly more lenient on a couple of minutes of lateness.
    Make the induction feel less that you are being taught to suck an egg.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Friendly, collaborative, caring environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Abingdon, England (UK)
    Current Employee - Anonymous Employee in Abingdon, England (UK)

    I have been working at RM Education

    Pros

    Great people who are focussed on improving people's chgances in life
    Many innovative approaches to use of ICT in education

    Cons

    Internal communication can be complex

    Recommends
    No opinion of CEO
  8.  

    A pretty good employer that takes Green issues seriously.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Support Consultant  in  Abingdon, England (UK)
    Former Employee - Senior Support Consultant in Abingdon, England (UK)

    I worked at RM Education

    Pros

    It's a company with a Social and Environmental conscience - you actually feel good about what you do.

    The company has a well structured system of bonuses, based on both company and personal performance. The ratings given are reviewed throughout the year, with one to one meetings with line managers being well enforced. The directors of the company write internal blogs to keep everyon informed of what's happening, and the internal intranet portal is updated daily with what's going on.

    You can generally get the training you need, and there's no problem with getting books etc. There's a general buzz about doing new stuff, and there are reward schemes for introducing cool new products or business processes.

    The directors have regular lunches with a small group of staff, ensuring that people can air any issues - this encourages really open communication, as managers know that staff will have the opportunity to talk right to the top.

    Customer care is king - everyone is targetted on getting good customer feedback, and the customer satisfaction average is constantly updated.

    Cons

    The company is a bit too compartmentalised - always trying to allocate work done to cost centres and budgets can get in the way of delivering good customer care.

    There have been issues with old equipment, especially in the helpdesk roles, but this has begun to be addressed in the last year.

    Advice to ManagementAdvice

    Do more to get the divisions of the company working together for the sake of the common gain, rather than constantly trying to cross charge everything!!

    Recommends
    Approves of CEO

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