RM Education

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RM Education Reviews

Updated Jul 16, 2014
RM Education – Abingdon – “RM Real Centre”

RM Education – Abingdon – “RM Real Centre”
All Employees Current Employees Only

2.8 25 reviews

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David Brooks


45% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Contract at RM Education

    Technical Support Engineer (Former Employee) Stoke-on-Trent, England (UK)

    ProsVery good support from management and colleagues
    Good career progressions

    ConsProcedures and paperwork are too lengthy

    Advice to Senior ManagementWe all need procedures, but I heard far to many grumbles from customers regarding the steps required to make changes to systems/applications/hardware, and I have to agree.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great people

    Marketing Executive (Former Employee) Oxford, England (UK)

    ProsGreat people who genuinely want to do a good job, nice culture & values, good products, great customer satisfaction, good starting salary, good location of offices, good work/life balance.

    ConsCompany in decline due to saturated education market and little money in education market. Small bonuses and tiny & scarce pay rises. The offices are also in much need or a facelift (or completely knocked down!) which doesnt make you feel that management value the working environment. Little spent of staff satisfaction - they clearly ignore the annual employee survey!

    Advice to Senior ManagementValue your staff - you have some great people working there!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Innovative IT company that focusses on the UK education market

    Anonymous Employee (Current Employee) Abingdon, England (UK)

    ProsStrong product research and development, excellent team environment

    ConsDue to the current global economic climate there has been a reduction in the international business

    Advice to Senior ManagementFocus on developing innovative products

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A long career, ended when the company lost its way

    Anonymous Employee (Former Employee)

    ProsThe individuals you work with on a day-to-day basis, each with a desire to genuinely make a positive impact in an industry that matters

    ConsRecent focus on costs to the detriment of producing products that just work together.
    Significant problems when BSF programme was canned by government a couple of years ago and still struggling to recover,

    Advice to Senior ManagementIt's customers that keep a business afloat - not shareholders. You have to pay more than lip service to making products that work well together - because it's what the customer expects

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Monotonous but easy

    Assembly Worker (Current Employee) Didcot, England (UK)

    ProsThe work is easy once you get used to the routine of that computer
    Weekly pay
    Lots of available hours with a temporary worker getting 40 hours straight off the bat with plenty of overtime available.

    ConsCan get monotonous by the end of each day
    Recruitment through an agency
    pay is minimum wage
    Most positions are only temporary
    Very strict on lateness and clocking in and out.
    Possible shift work

    Advice to Senior ManagementBe slightly more lenient on a couple of minutes of lateness.
    Make the induction feel less that you are being taught to suck an egg.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Friendly, collaborative, caring environment

    Anonymous Employee (Current Employee) Abingdon, England (UK)

    ProsGreat people who are focussed on improving people's chgances in life
    Many innovative approaches to use of ICT in education

    ConsInternal communication can be complex

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A pretty good employer that takes Green issues seriously.

    Senior Support Consultant (Former Employee) Abingdon, England (UK)

    ProsIt's a company with a Social and Environmental conscience - you actually feel good about what you do.

    The company has a well structured system of bonuses, based on both company and personal performance. The ratings given are reviewed throughout the year, with one to one meetings with line managers being well enforced. The directors of the company write internal blogs to keep everyon informed of what's happening, and the internal intranet portal is updated daily with what's going on.

    You can generally get the training you need, and there's no problem with getting books etc. There's a general buzz about doing new stuff, and there are reward schemes for introducing cool new products or business processes.

    The directors have regular lunches with a small group of staff, ensuring that people can air any issues - this encourages really open communication, as managers know that staff will have the opportunity to talk right to the top.

    Customer care is king - everyone is targetted on getting good customer feedback, and the customer satisfaction average is constantly updated.

    ConsThe company is a bit too compartmentalised - always trying to allocate work done to cost centres and budgets can get in the way of delivering good customer care.

    There have been issues with old equipment, especially in the helpdesk roles, but this has begun to be addressed in the last year.

    Advice to Senior ManagementDo more to get the divisions of the company working together for the sake of the common gain, rather than constantly trying to cross charge everything!!

    Yes, I would recommend this company to a friend

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