RSA Group Reviews

Updated July 5, 2015
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3.1
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Recommend to a friend
Approve of CEO
RSA Group Chief Executive Officer Stephen Hester
Stephen Hester
22 Ratings

Pros
  • Brilliant work-life balance within the company (in 10 reviews)

  • Great people, there is almost always someone there to help you when you have questions (in 4 reviews)

Cons
  • Lots of red tape but with the new strategies coming in this is starting to change for the better and and new process updated everyday (in 3 reviews)

  • Constant threat of redundancy and not enough staff to do the job we have to do in many departments (in 4 reviews)

More Pros and Cons

59 Employee Reviews

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  1. My two cents

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group

    Pros

    Developing
    Challengiing
    Good Place to grow
    opportunity to try many things
    Enthusiasm

    Cons

    Change
    Large Company
    Burochracy
    Decision process
    IT gets priority

    Advice to Management

    Get more entrepreneurial


  2. Helpful (1)

    Good hours, but do not care about the employees, very repetative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services
    Current Employee - Client Services

    I have been working at RSA Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

    Cons

    They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

    Advice to Management

    Pay attention to the problems that people have in the comany. Make it easier for people to raise problems that they may be having by ensuring that managers act as managers and not trying to make problems worst for employees.


  3. Helpful (1)

    RSA Not What It Used to Be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Horsham, England (UK)
    Current Employee - Anonymous Employee in Horsham, England (UK)

    I have been working at RSA Group full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Plenty of work as they continue to reduce headcount.

    Cons

    RSA no longer treats its employees as well as it used to poorer pension and redundancy packages, its bonus system is not fare and is asked in favour of senior management

    Advice to Management

    You like to say treat the customer fairly but how about treating your workers fairly.


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  5. Helpful (1)

    Rapidly going downhill

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group

    Pros

    Fairly flexible working depending on what you do.
    There are some great, knowledgeable staff.
    Fenchurch Street is an impressive office space.

    Cons

    - The exec team have totally lost focus on the people and as a result the once brilliant culture has rapidly deteriorated which seems to be being ignored
    - Complete lack of support and focus from senior management
    - Everyone focused on trying to save money but business strategies are working in silo and often conflict.
    - Totally different company than 12-18 months ago

    Advice to Management

    - Communicate with your staff better and more honestly
    - Spend less on consultants who are telling you the same thing your SME's already have
    - Value and support your staff more


  6. Not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Liverpool, England (UK)
    Current Employee - Analyst in Liverpool, England (UK)

    I have been working at RSA Group part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and benefits, good people, flexible working

    Cons

    too much work for too little staff

    Advice to Management

    It's not all about cutting costs, if you want quality you have to pay for it. Think long term and see things through


  7. Helpful (2)

    RSa

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter
    Current Employee - Commercial Underwriter

    I have been working at RSA Group full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flex time, choice of contributable benefits

    Cons

    Not the caring company it used to be. Cutting everything back. Expecting employees to take more and more work on without the extra support/training.

    Advice to Management

    Invest in systems and not put in work arounds. Company needs several good systems. Speak to people who are doing the job and don't make decisions based on assumption on what and how it is done.


  8. Helpful (1)

    Trader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flex time and good people

    Cons

    No investment in the staff. Simply not enough staff to deliver a good service. The management do not appreciate the complexity of the work and that it is the experience in the decision making that makes an underwriting profit. Team leaders with absolutely no insurance knowledge whatsoever making impossible demands. Computer systems not fit for purpose. No time to develop yourself. Distinct lack of experienced staff due to them being made redundant and replaced by brand new starters on poor salaries.

    Advice to Management

    Your staff are your greatest asset. Engage with them and treat them with some humanity as you used to do. Employing the cheapest staff does not give the best service and stop this ridiculous outsourcing it does not work. Stop looking at numbers. Learn first hand about the work itself you will be surprised as to what is actually involved and stop involving outside Consultants who know nothing about the insurance industry. Stop being reactive and taking such a long time to replace staff who have left to go and work for other insurers for more money. Apply some common sense and not the current blinkered mentality.


  9. Commercial property & casualty general insurance underwriting 20 years with 10 years as Technical Manager.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at RSA Group

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Part of larger company RSA more opportunities for advancement and relocation.

    Cons

    Non-Management are Unionized, difficult to reward/promote individual achievements who have less seniority.


  10. Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at RSA Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great culture, people love the company
    - There is always someone willing to help you out if you need it
    - Clear sense that we are doing the right thing for our customers and people despite all the changes required to get us into a strong position
    - Good pay and benefits
    - If you are willing to work hard you do get recognised
    - Great work life balance, there are no clock watchers
    - Flexible working

    Cons

    - Still not sure that all of the structural changes have happened, some uncertainty
    - Marketing is not highly valued

    Advice to Management

    Transparency is key, keep up with the two way conversation through channels such as Yammer. It is so important that people feel like they can ask you questions and make suggestions.


  11. Had a great time at RSA Group!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group

    Pros

    Great people to work with!
    A lot of company events, work life balance.
    Even a ping pong table in the break room!

    Cons

    No big complaints, some mundane tasks.



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