RSA Group Reviews

Updated July 31, 2014
Updated July 31, 2014
72 Reviews

3.4
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RSA Group Chief Executive Officer Stephen Hester
Stephen Hester
22 Ratings

Review Highlights

Pros
  • Great work life balance (flexible working, flexidays, no long hours/being seen culture) (in 8 reviews)

  • Family friendly, team spirited, fun (in 3 reviews)


Cons
  • Lots of red tape but with the new strategies coming in this is starting to change for the better and and new process updated everyday (in 3 reviews)

  • Constant threat of redundancy and not enough staff to do the job we have to do in many departments (in 3 reviews)

More Highlights

45 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Brilliant company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Liverpool, England (UK)
    Current Employee - Account Manager in Liverpool, England (UK)

    I have been working at RSA Group full-time for more than 3 years

    Pros

    Its Like working with a family! Brilliant career opportunities, benefits package and social life.

    Cons

    Takes a lot to battle through hierarchies

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good hours, but do not care about the employees, very repetative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services
    Current Employee - Client Services

    I have been working at RSA Group full-time for more than a year

    Pros

    Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

    Cons

    They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

    Advice to ManagementAdvice

    Pay attention to the problems that people have in the comany. Make it easier for people to raise problems that they may be having by ensuring that managers act as managers and not trying to make problems worst for employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Poor company to work for with opportunities to progress, non existent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trading Underwriter  in  Manchester, England (UK)
    Current Employee - Trading Underwriter in Manchester, England (UK)

    I have been working at RSA Group full-time for more than 3 years

    Pros

    Good managers, best place to come for a few years to get training then leave to command good salary increase in the insurance market ;)

    Cons

    Low pay, promised the world nothing forthcoming.

    Advice to ManagementAdvice

    Need to bring pay inline with market otherwise will keep losing experienced staff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Sherbrooke, QC (Canada)
    Current Employee - Customer Service Representative in Sherbrooke, QC (Canada)

    I have been working at RSA Group full-time for more than a year

    Pros

    Benefits (it's an insurance company
    Brand new office in downtown location
    Co-workers
    It's a 300 year old company and looks decent on a resume

    Cons

    The pay is poor for what we have to deal with
    Team leaders are largely incompetent
    Few chances for progression
    No coaching since I've been here
    Good work is not recognized
    They're not afraid to fire people who have been here for 10+ years
    The few positions that open up are given to external candidates

    Advice to ManagementAdvice

    Salary review
    Think before you promote
    Don't shove your corporate culture down our throats

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Travel Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Sales Representative  in  Sherbrooke, QC (Canada)
    Current Employee - Travel Sales Representative in Sherbrooke, QC (Canada)

    I have been working at RSA Group full-time for more than a year

    Pros

    Nice, new office
    Some co-workers add to the ambience
    Possibility to do some OT
    Not bad for a little while out of university

    Cons

    Leaders are largely incompetent, not helpful
    No chances to further yourself
    Pay is bad for the amount of work you do
    They fire employees who have been here 10+ years due to "restructuring"
    Feedback we give leads to nothing
    Everybody is looking for jobs elsewhere, understandably
    Good work goes unrecognized
    Very "cliquey"
    The few and far between higher positions are given to external candidates

    Advice to ManagementAdvice

    Promote from within
    Recognize good work
    Allow for higher compensation or commission
    Offer chance to further yourself
    Stop promoting your unqualified friends

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good company, but not so good strategy

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group full-time for more than a year

    Pros

    Long standing company, stability, life balance

    Cons

    Not efficient process and tools, ad version to risk, burocracy

    Advice to ManagementAdvice

    Improving processes and tools, will make employees successful and satisfied

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Lots of potential but lots holding us back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Horsham, England (UK)
    Current Employee - Business Analyst in Horsham, England (UK)

    I have been working at RSA Group full-time for more than a year

    Pros

    The people are friendly and hardworking, with a great will to get things done.

    Cons

    IT is shockingly poor, from over reliance on expensive contractor organisations, to a lack of strategic direction, to overly complicated and costly governance processes, to using outdated productivity software (lotus notes? ie6? Windows 2007?) the list goes on. Procurement processes are overly complicated and hamstring innovation. Difficult to reward staff other than through year HR governed pay rises (if they come), difficult to scale teams with extra staff due to recruitment processes. I've been here a year and a half and change has been slow. We seem to be good at reorgs and downsizing, but not deep, lasting and effective change.

    Advice to ManagementAdvice

    Please listen to your level 3 and 4 staff, make the entire organisation more agile, and we may be a success.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Manchester, England (UK)
    Current Employee - Underwriter in Manchester, England (UK)

    I have been working at RSA Group full-time for more than 5 years

    Pros

    Flexible working hours if your are on the correct contract and they are trying to change and grow.

    Cons

    Constant risk of redundancy. No ways to progress unless you know the right people. Overworked and underpaid in relation to the rest of the market, generally going down hill. They have no loyalty to staff unless you are in the 'in crowd'

    Advice to ManagementAdvice

    I used to be proud to work for RSA not anymore. Please listen to level 5's and 6. Managers and higher up have their heads in the clouds and have no idea what the real world is like hence no growth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    8 years later.... Says it all :)

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RSA Group

    Pros

    Family friendly, team spirited, fun

    Cons

    Old departments annualized hours sucked

    Advice to ManagementAdvice

    Work in a telephone role for a day!!

  11.  

    Fantastic environment, great training and excellent staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Manager  in  Liverpool, England (UK)
    Current Employee - Customer Manager in Liverpool, England (UK)

    I have been working at RSA Group full-time for less than a year

    Pros

    Laid back working environment, great training and development opportunities, easy to get your opinions heard regardless of your position.

    Cons

    Sometimes hard to know who's in charge, not the best pay. Also quite stringent targets if your telephony based.

    Advice to ManagementAdvice

    More motivation for staff.

    Approves of CEO

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