RWE npower

www.rwenpower.com
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RWE npower Reviews

Updated February 15, 2015
Updated February 15, 2015
4 Reviews
1.0
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Paul Massara
4 Ratings

4 Employee Reviews Back to all Reviews

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  1.  

    Unprofessional Company for work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Consultant in Leeds, England (UK)
    Former Contractor - IT Consultant in Leeds, England (UK)

    I worked at RWE npower as a contractor (more than a year)

    Pros

    Worked for over two years as a Consultant
    Good Work life Balance

    Cons

    Unprofessional , too much politics.
    Unskilled Management , which is leading to complete mismanagement.

    Doesn't Recommend
    Negative Outlook
  2.  

    Very encouraging start which rapidly deteriorated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor - Billing in Peterlee, England (UK)
    Former Employee - Customer Advisor - Billing in Peterlee, England (UK)

    I worked at RWE npower full-time (less than a year)

    Pros

    Initial training was very good. Trainer was knowledgeable and enthusiastic which generated a good sense of team work. The system for booking time off was excellent.

    Cons

    Bad communication from senior management. Managers have very little respect employees. Massive blame culture which generates a very depressing environment to work in. When I left moral was extremely low.
    No set track for career development or cross departmental training.
    Not everyone has access to e-mail! This should be standard in a large company!

    Advice to ManagementAdvice

    Spend some time on the call centre floor. Speak to Customer Service Advisors and take on board their comments. They are representing the company every day, and if they are unhappy with their working environment they will not work to their fullest potential and it will come across to the customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Rubbish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Forecasting Analyst in Oldbury, West Midlands, West Midlands, England (UK)
    Former Employee - Forecasting Analyst in Oldbury, West Midlands, West Midlands, England (UK)

    I worked at RWE npower

    Pros

    9-5 job - no overtime.

    Cons

    Very political ex civil service organsiation - lack of communication and vision.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Organisation with a challenging program to merge separate businesses, but failing to consider staff in this process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Support Analyst Programmer in Birmingham, England (UK)
    Former Employee - Support Analyst Programmer in Birmingham, England (UK)

    I worked at RWE npower

    Pros

    Started out as the MEB at which time it was a good place to work, flexible and trusting and empowering people to get work done. Some of the flexibility remained once RWE had taken over

    Cons

    Poor people management. Virtually zero training (none in 5 years). Poor feedback and lack of recognition for any effort put in. Happy to try and bully people into worse contracts with demotions. Unable to trust staff, or allow anything to be done without large amounts of paperwork. Slow to respond to other areas of the business, and virtually unresponsive to the individual staff. Tried to rely on self justified bonus schemes which left those with poor self confidence at a disadvantage while pushing those with a high self opinion into telling lies to justify their bonus.

    Advice to ManagementAdvice

    Listen to staff and try to use staff in areas in which they are suited (both technically and emotionally). For example, come up with a non management career progression ladder, to avoid forcing those who have no people skills going into management to get a pay rise. Attempt to treat people fairly.

    Doesn't Recommend
    Disapproves of CEO

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