RWE npower

  www.rwenpower.com
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RWE npower Reviews

Updated Jun 24, 2014

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All Employees Current Employees Only

2.9 19 reviews

50% Approve of the CEO

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Paul Massara

(4 ratings)

47% of employees recommend this company to a friend
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    CSA

    Customer Advisor - Billing (Former Employee) Stoke-on-Trent, England (UK)

    Prosthe office is a nice place to work with your team,

    Consthey have sent all our work over seas and closed down a site that would deal with all the mess up that would happen with them billing customers

    Advice to Senior Managementna

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    employees are told they are valued but command and control is still very much in charge

    Anonymous Employee (Former Employee)

    Prosgood development opportunities and room to move around the business. Lots of good people at grass roots level create a good working atmosphere in local teams

    Conslots and lots of change over the past few years has meant that there was hardly any time to catch your breath and any thought of putting people first and valuing them whilst all this has been going on all but went out the window. There is good intent at senior level but the values and behaviours that go on the wall aren't the ones displayed by many managers, who appear to take a 'do as i say not as i do' approach. All in all leaving you feeling worthless with very little to offer professionally.

    Advice to Senior ManagementManage poor performance throughout the organisation. Not just at grass roots level but with managers who make their employees life so unhappy that they don't want to do a good job for you. Perhaps introduce compulsory 360 degree feedback for managers as well as employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Haphazard, political and poorly organised.

    Anonymous Employee (Current Employee) Worcester, England (UK)

    ProsBenefits and pay are above average for tech role.

    Good colleagues to work with at ground level, some of which are highly talented and underrated.

    Some improvements to delivery areas in recent times.

    ConsSenior Management not understanding their sub-teams treating them in a broad brush manner with edicts, showing inflexibility and lack of understanding especially of how technical teams work.

    Highly politicised, focusing on what the perception of the team is to other departments.

    Feels like a lack of trust in their staff to do the job.

    Poor planning, with unreasonable expectations of delivery in some areas.

    Constant Reshuffles / restructuring make the working environment feel uneasy and people demoralised.

    Management and teams not communicating vertically or horizontally, with a lack of understanding or overview of what each team does.

    there's a high turnover of permanent technical staff. Most seem to leave within a 12-18 month window, leaving one or two teams under-resourced and difficult to hire for. Contractors seem to wield more power and are treated better than permanent staff in some areas.

    Advice to Senior ManagementPlease start treating people as humans, not as just a place in an org chart.

    Understand more about how a delivery can happen within a team if you treat them as adults not children. Place your trust in your staff more to deliver and support them positively.

    So long as the team delivers, it's all that matters. It should not be about how the outside view to other departments is. Good results will speak for themselves, so communicate genuine success.

    Admit when things aren't going as well as you'd like, and communicate in an open and honest fashion if this is the case, not sweeping it under the carpet.

    Make concerted effort to positively retain your staff by engaging with them in a sincere fashion. We're all trying to achieve the same thing for the greater good of the company and customer.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good people doing their best despite lack of leadership

    Anonymous Employee (Former Employee) Worcester, England (UK)

    ProsIn general my experience was of a co-operative environment, with colleagues keen to help each other, and do a good job.
    Before the recession led to cut-backs, they placed great emphasis on putting on genuinely inspirational events where directors would present their review of progress.

    ConsSome significant mismatches in physical environment and culture between the many sites, so that the experience of staff and their perception of the Company will vary dependent on their location.
    Similarly, leadership from above was very dependent on department/site.

    Advice to Senior ManagementIt was the worst kept secret in the world that senior team members didn't get on with each other and/or didn't want the jobs they have ended up with - even if that is the case you should be inspiring and leading your people, and presenting a united front.

    No, I would not recommend this company to a friend

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