RWE npower Reviews

Updated August 26, 2015
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RWE npower CEO Paul Massara
Paul Massara
5 Ratings

10 Employee Reviews

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  1. npower

    Current Contractor - Anonymous Contractor in Leeds, England (UK)
    Current Contractor - Anonymous Contractor in Leeds, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at RWE npower as a contractor (More than a year)

    Pros

    Great people to work with.

    Cons

    Broken systems, long winded processes, too many people making decisions.

    Advice to Management

    simplify things


  2. npower review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people; real responsibility if you get the right job

    Cons

    Very poor IT systems; tough financial climate with focus on cost cutting


  3. good company - bad decisions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at RWE npower full-time (More than 3 years)

    Pros

    good company who tend to look after staff

    Cons

    strict adherence to targets even when systems break down - lack of guidance from top management

    Advice to Management

    serve the customer!!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Office politics and lack of leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Administrator in Oldbury, West Midlands, West Midlands, England (UK)
    Former Employee - Customer Administrator in Oldbury, West Midlands, West Midlands, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RWE npower full-time (More than 5 years)

    Pros

    The people make the work place, they are hard working and everyone is always helping each other.

    Cons

    Constant changes, no recognition for going above and beyond. Lots of office politics so difficult to progress.


  6. Inadequate tools, systems, processes and leadership.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RWE npower full-time (More than 5 years)

    Pros

    There are a lot of hard working employees who are willing to help each other. Lots of opportunities for low-mid level roles with great benefits. Excellent graduate scheme.

    Cons

    Culture can vary not only between different sites but between teams in the same structure or location. A lack of consistent leadership approaches, coupled with poor IT infrastructure and systems has developed a negative workforce that have become disconnected to the companies strategy.


  7. New at N power

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Sunderland, North East England, England (UK)
    Current Employee - Anonymous in Sunderland, North East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RWE npower full-time

    Pros

    Very local, customer service role

    Cons

    ... Not told much about anything! Can anyone tell me if yous work a month in hand? And what day of the month yous get paid such as last working day ect ..

    Advice to Management

    More advice given


  8. CSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor - Billing in Stoke-on-Trent, England (UK)
    Former Employee - Customer Advisor - Billing in Stoke-on-Trent, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RWE npower full-time (More than 10 years)

    Pros

    the office is a nice place to work with your team,

    Cons

    they have sent all our work over seas and closed down a site that would deal with all the mess up that would happen with them billing customers

    Advice to Management

    na


  9. employees are told they are valued but command and control is still very much in charge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    good development opportunities and room to move around the business. Lots of good people at grass roots level create a good working atmosphere in local teams

    Cons

    lots and lots of change over the past few years has meant that there was hardly any time to catch your breath and any thought of putting people first and valuing them whilst all this has been going on all but went out the window. There is good intent at senior level but the values and behaviours that go on the wall aren't the ones displayed by many managers, who appear to take a 'do as i say not as i do' approach. All in all leaving you feeling worthless with very little to offer professionally.

    Advice to Management

    Manage poor performance throughout the organisation. Not just at grass roots level but with managers who make their employees life so unhappy that they don't want to do a good job for you. Perhaps introduce compulsory 360 degree feedback for managers as well as employees.


  10. Haphazard, political and poorly organised.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, England (UK)
    Current Employee - Anonymous Employee in Worcester, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RWE npower full-time (More than a year)

    Pros

    Benefits and pay are above average for tech role. Good colleagues to work with at ground level, some of which are highly talented and underrated. Some improvements to delivery areas in recent times.

    Cons

    Senior Management not understanding their sub-teams treating them in a broad brush manner with edicts, showing inflexibility and lack of understanding especially of how technical teams work. Highly politicised, focusing on what the perception of the team is to other departments. Feels like a lack of trust in their staff to do the job. Poor planning, with unreasonable expectations of delivery in some areas. Constant Reshuffles / restructuring make the working environment feel uneasy and people demoralised. Management and teams not communicating vertically or horizontally, with a lack of understanding or overview of what each team does. there's a high turnover of permanent technical staff. Most seem to leave within a 12-18 month window, leaving one or two teams under-resourced and difficult to hire for. Contractors seem to wield more power and are treated better than permanent staff in some areas.

    Advice to Management

    Please start treating people as humans, not as just a place in an org chart. Understand more about how a delivery can happen within a team if you treat them as adults not children. Place your trust in your staff more to deliver and support them positively. So long as the team delivers, it's all that matters. It should not be about how the outside view to other departments is. Good results will speak for themselves, so communicate genuine success. Admit when things aren't going as well as you'd like, and communicate in an open and honest fashion if this is the case, not sweeping it under the carpet. Make concerted effort to positively retain your staff by engaging with them in a sincere fashion. We're all trying to achieve the same thing for the greater good of the company and customer.


  11. Good people doing their best despite lack of leadership

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, England (UK)
    Former Employee - Anonymous Employee in Worcester, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    In general my experience was of a co-operative environment, with colleagues keen to help each other, and do a good job. Before the recession led to cut-backs, they placed great emphasis on putting on genuinely inspirational events where directors would present their review of progress.

    Cons

    Some significant mismatches in physical environment and culture between the many sites, so that the experience of staff and their perception of the Company will vary dependent on their location. Similarly, leadership from above was very dependent on department/site.

    Advice to Management

    It was the worst kept secret in the world that senior team members didn't get on with each other and/or didn't want the jobs they have ended up with - even if that is the case you should be inspiring and leading your people, and presenting a united front.



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