Rackspace

  www.rackspace.com
  www.rackspace.com

Rackspace Reviews

Updated December 19, 2014
Updated December 19, 2014
505 Reviews
3.6
505 Reviews
Rating Trends

Recommend to a friend
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Taylor Rhodes
1 Rating

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 25 reviews)

  • Great culture and endless opportunities (if you earn them) (in 31 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 33 reviews)

  • Sometimes the work life balance can be difficult (in 13 reviews)

More Highlights

173 Employee Reviews Back to all reviews

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  1.  

    SQL Business Intelligence Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Specialist in San Antonio, TX
    Current Employee - Business Intelligence Specialist in San Antonio, TX

    I have been working at Rackspace

    Pros

    I love the people I work with and the freedom this company gives me to pursue other interests and grow my skill set.

    Cons

    It can feel disjointed at times and multiple people going in many directions can be frustrating.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent people centric company to work for....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Blacksburg, VA
    Current Employee - Software Developer in Blacksburg, VA

    I have been working at Rackspace full-time (less than an year)

    Pros

    Management that truly cares, good plan for the future, constant technical opportunities and challenges, great work environment.

    Cons

    Improve a few of the time off benefits

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to be - Not what it once was - some ways better some ways not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time (more than 8 years)

    Pros

    I was a Racker for 4.5 years left post-IPO and came back 10 months later - Culture has changed in many ways but core of the culture remains. I've now been back almost 4 years and don't plan on leaving again. Training opportunities are better than any other place I've been. There are some middle managers that seem to have more focus on metrics than getting the team but there are more that focused on their team first.

    Cons

    compensation and other politics are the main reason I've seen others go however those have also had relocation to other parts of the country - I've seen no one leave and stay local - also some decisions have been made that were good for business but not handled / communicated within the core values

    Advice to ManagementAdvice

    Remember Full Disclosure - Bad news First - some internal comms have NOT been handled well and addressed officially AFTER being called out on internal channels

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Amazing is not enough to describe this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator in San Antonio, TX
    Current Employee - Linux Systems Administrator in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    Many say that the people and culture make Rackspace unique and I agree. The motto "work hard play hard" is very true. Rackspace is a very fast paced environment and be careful not to overwork yourself. Remember that a lunch hour exists (I am guilty of that). Other Rackers have told me that they work way more than 8 hour days because they get so involved in what they are doing (because they love it), they loose track of time!

    Also, if you see something you want to change to make life easier for you, your team, or a customer, you are encouraged to do it!

    Also, if you are a Mac person, you can use a Mac. If you are a jeans and flip flops person, you can wear that. Rackspace encourages you to be yourself and does not force you to fit into a mold!

    Cons

    I can't think of anything.

    Advice to ManagementAdvice

    Ya'll are doing a great job!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall great experience, fun work environment. Friends and family atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supply Chain Analyst in San Antonio, TX
    Current Employee - Supply Chain Analyst in San Antonio, TX

    I have been working at Rackspace as an intern (less than an year)

    Pros

    This is a company that exudes core values on a daily basis. They take them very seriously. Leadership emphasizes transparency with employees.

    Cons

    A little disorganized on the business side. Not a clear path of growth and undetermined management track. It is hard to tell where you will be in 5-10 years with the company.

    Advice to ManagementAdvice

    Great work life balance. I would recommend increasing salary and intern pay. Company should look into relocation fees. The colleges they recruit at are typically outside of San Antonio and the company doesn't help with housing.

    Approves of CEO
  7. 1 person found this helpful  

    What an unbelievable company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in San Antonio, TX
    Current Employee - Senior Marketing Manager in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    As I'm sure most other reviews note - its all about the culture at Rackspace - the core values are actually principles every Racker lives by - such as treat fellow Rackers like friends and family, results over flash and be transparent. It is a very exciting and dynamic organization full of very bright, competent people striving towards becoming one of the greatest services organizations in the world.

    Cons

    Its a big company, with a lot of growth, so change is ever present - if you aren't flexible, this is not the organization for you.

    Advice to ManagementAdvice

    Now that the 8k is over and senior leadership has been selected, I look forward to holding to our strategy

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    soft engineer

    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace part-time

    Pros

    good environment, nice building, nice people

    Cons

    delay of product delivery... ... ...

  9.  

    Great job fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Windows Systems Administrator I in San Antonio, TX
    Current Employee - Windows Systems Administrator I in San Antonio, TX

    I have been working at Rackspace full-time (less than an year)

    Pros

    Awesome environment, great place to learn

    Cons

    Somewhat overwhelming at first. Not so bad.

    Advice to ManagementAdvice

    Keep doing what they are doing

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Lead Generator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace full-time

    Pros

    start your career in sales here, gives you the ability to network and learn the products/services. Pay is good. Love the ambience and leadership

    Cons

    Horrible schedules that change every week,

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Excellent learning environment and awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer II in Atlanta, GA
    Current Employee - Software Developer II in Atlanta, GA

    I have been working at Rackspace full-time (less than an year)

    Pros

    Awesome work culture and very good learning environment. People are very friendly. I work on wide variety of cutting edge technologies. Helps me grow organically. The palces around here are beautiful and you can be in Appalachian Trials for camping or hiking with in hour and half from office. This is the city in Forest.

    Cons

    The only downside being, there are not many good companies like Google etc and startup related places around here.

    Recommends
    Positive Outlook
    Approves of CEO

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