RadioShack Reviews

Updated June 4, 2015
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2.2
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Approve of CEO
RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
6 Ratings

Pros
  • Cell phone discount plans are available through the major carriers (in 144 reviews)

  • The only pro is the employee discount (in 87 reviews)

Cons
  • Sinking ship upper management keeps changing directions every six month to try to catch up to everyone else (in 161 reviews)

  • Word vomit they preach to sell cell phones (in 139 reviews)

More Pros and Cons

20 Employee Reviews

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  1. One hell of a review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full-Time Sales Associate in Norridge, IL
    Current Employee - Full-Time Sales Associate in Norridge, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Working with a respective team who are well aware of innovative technology. For the most, learning about technology is really beneficiary, and teaching customer or other individuals of the product is rewarding. Management are underrated, but the company did have a lot of growth.

    Cons

    Pay The simple fact that commission rate decreased during a two year span.

    Advice to Management

    Pay workers for what they deserve, and not take advantage of them.


  2. Not A Good Company To Be A Part Of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack (Less than a year)

    Pros

    Good Customer and Store Employee.

    Cons

    Radio Shack DON'T care about there employee.

    Advice to Management

    Start Over and make your employee happy. Happy employee makes you more profit. No one need to spent there whole life at work. It unhealthy to not have a life.


  3. fully run and operate a retail store, manage inventory and associates, balance p&l every month, ordering and receiving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kenosha, WI
    Current Employee - Store Manager in Kenosha, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    can't think of any

    Cons

    mirco manage, poor training, over worked management (48 hour min in some areas)

    Advice to Management

    pay associates what they deserve, too much internal theft due to poor compensation and constant threatening of jobs


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  5. A Company in Free Fall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at RadioShack full-time (More than a year)

    Pros

    -Get to spend all day around technology -Laid back environment -Decent training in electronics, you get to learn (both through training and experience) a lot about technology and electronics.

    Cons

    -Management utterly confused, frequently given conflicting or unclear goals -commission structure changed 5 times in the under 2 years I was there -Company was in a free fall while I was there, (stock price lost 200% of value) so management and employees were always jumping ship. -Sub-par hiring practices. I worked with lots of smart people who enjoyed technology and were knowledgeable. I also worked with just as many people who knew nothing about technology, didn't care to learn, and were not enamored of customer service or following through with any sales job.

    Advice to Management

    Do something drastic with the company, the business model is outdated. The stores look tired; many haven't received an interior design upgrade since the eighties. Be clear with your employees as to what you want, how we're going to do it and how we are going to get there. Please, hire better people. I cannot tell you how many hours I spent doing other people's jobs, saving their sales from unhappy customers, and general cleaning up.


  6. Helpful (1)

    It went Okay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 3 years)

    Pros

    Discounts on your cell phone bill You learn a lot of useless talents Coworkers are generally great people Low stress, kind of Commission

    Cons

    The customers can be pretty slow Commission structure changes a lot There are either too little or too many hours Lacks consistency Workload can be tedious and over bearing

    Advice to Management

    Please get yourself figured out and stop punishing employees


  7. It's okay if you only work here part time. Besides that it's kind of boring, not many people come in.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Part Time in Burbank, IL
    Current Employee - Sales Associate - Part Time in Burbank, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RadioShack part-time (Less than a year)

    Pros

    You get experience for other jobs. Most customers are nice. You get a decent discount on most things in the store.

    Cons

    They're always changing how the store looks. No room to move up in the company. Have to really push products on customers.


  8. To much expectation for little pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack full-time (More than 3 years)

    Pros

    Got to see the new things as they came out. Good employee discount and concession promotions and discounts for the contract carriers.

    Cons

    Long hours for store manager (60-80) a week. Non-exempt managers over time pay is horrible. Over load on tasks and impossible deadlines. 6 day work weeks year round. Life revolves around being at the store. Required to work all weekends and all holidays.

    Advice to Management

    Work with store managers to get realistic dead lines and be clear on what is wanted and not leave us in the dark 99% of the time. And have it so managers have a reason and want to work more than 48 hours a week with better salaries and for non-exempt managers better overtime pay.


  9. Helpful (1)

    RadioShack is not paying employees worth even though I love what Radioshack does for its customers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Part Time in West Dundee, IL
    Current Employee - Sales Associate - Part Time in West Dundee, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RadioShack part-time (Less than a year)

    Pros

    Great place to learn to be a cashier, sell contract and prepaid phones, get sales experience, and learn about some tech stuff I would have never learned otherwise.

    Cons

    The pay is not worth the sacrifice. I have had to handle an entire in mall store by myself more than a few times, and have had to handle a few manager duties. I don't get paid for all the extra things I do. Many customers come in and and have to wait because there are very few of us at the store during big rush hours and we have to handle them all. Just last night I handle three customers at once. Once Contract phone, One return, and running a line for people buying simple products. The worst part is our three immediate management higher ups all left the company in the past two weeks. When district manager, regional manager, and my own manager leave all at once that usually means I got to book it out of their. Currently hanging in there for my coworkers but there is only so much one person can take.

    Advice to Management

    some of our products are very over priced and our competition online and a few other major competitors offer more at their stores. Don't like that I have to on a regular basis send our customers elsewhere for a product we don't have in stock when they want it that same day.


  10. Helpful (1)

    Worst job ever.... Overworked and underpaid....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Associate in Chicago, IL
    Current Employee - Senior Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RadioShack part-time (More than a year)

    Pros

    The discount is good on most products and the majority of the employees that you meet are friendly.

    Cons

    The pay is horrible, the amount of training that you have to go through is way too much considering how much you get paid, the comission stinks, the majority of the people in power don't lead by example, the hours vary too much, you can get written up for things that you can't control, they MAKE you call people as if you are a telemarketer, there are so much more that I can say but I think everyone gets the point.

    Advice to Management

    If you want your employees to care about your company than you have to treat your employees better. For starters, you should probably pay them more! One associate told me that they hate the fact that McDonalds employees make the same as us if not more but yet and still we have to know more about what we sell than they do! This is by far the worst job I ever had! The pay and management sucks! I made more money working jobs in highschool! this is not a job fit to support anyone over the age of 16 and yet you have to be 18 to work here. SMH @ The Shack!


  11. Helpful (1)

    Low Wage, Poor Management and an Outdated Tech Model

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Morris, IL
    Current Employee - Sales Associate in Morris, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RadioShack part-time (Less than a year)

    Pros

    Flexible Hours The Opportunity to Learn New Information about Technology Discounts (If you stay long enough) Negligible Commissions

    Cons

    Poor Upper Management Products in store were novel, at best, and unlikely to sell at worst Management was consistently profane, even in front of customers and scheduled employee hours based on the manager's own personal obligations Paid Minimum Wage for Part-Time, but pressed to perform Managerial duties, such as store closings and money deposits, without any increase in compensation or the provision of benefits. A Dying Franchise

    Advice to Management

    I'm not sure how Management is chosen for the Chicagoland area, but they should be required to undergo training in professionalism and proper attire. It's neither acceptable nor productive for managers to arrive at work wearing whatever they choose, swear in front of the customers and insult their employees and then require those same employees to be the utmost professionals at all times. Furthermore, products sold in stores need to be relevant (i.e. don't be selling old cassette players and cheap novelties and especially not PS3 bundles when everybody wants the PS4. We lost MAJOR sales because of their absence!) Also, serious consideration needs to be given to the equipment and software being used in stores. When an electronics store is using 10 year old computers with Windows XP that freeze up all the time instead of Up-to-Date equipment, that sends a poor message to customers. Lastly, in the same vein, please update the Radioshack POS system so that it's a little more efficient' it's way overdue for a serious makeover.



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