RadioShack

  www.radioshack.com
  www.radioshack.com

RadioShack Reviews in Chicago, IL

Updated October 18, 2014
Updated October 18, 2014
1,473 Reviews
2.4
1,473 Reviews
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RadioShack CEO Joseph C. Magnacca
Joseph C. Magnacca
366 Ratings

Review Highlights

Pros
  • Great Training - trained for all major cell phone companies and fast paced (in 141 reviews)

  • Some pros for working at RadioShack is the some of the employee discount (in 84 reviews)


Cons
  • Upper management has no concern for their employees unless they are chosen favorites (in 156 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold (in 139 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1.  

    It's okay if you only work here part time. Besides that it's kind of boring, not many people come in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Part Time in Burbank, IL
    Current Employee - Sales Associate - Part Time in Burbank, IL

    I have been working at RadioShack part-time (less than an year)

    Pros

    You get experience for other jobs.
    Most customers are nice.
    You get a decent discount on most things in the store.

    Cons

    They're always changing how the store looks.
    No room to move up in the company.
    Have to really push products on customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    RadioShack is not paying employees worth even though I love what Radioshack does for its customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Part Time in West Dundee, IL
    Current Employee - Sales Associate - Part Time in West Dundee, IL

    I have been working at RadioShack part-time (less than an year)

    Pros

    Great place to learn to be a cashier, sell contract and prepaid phones, get sales experience, and learn about some tech stuff I would have never learned otherwise.

    Cons

    The pay is not worth the sacrifice. I have had to handle an entire in mall store by myself more than a few times, and have had to handle a few manager duties. I don't get paid for all the extra things I do. Many customers come in and and have to wait because there are very few of us at the store during big rush hours and we have to handle them all. Just last night I handle three customers at once. Once Contract phone, One return, and running a line for people buying simple products. The worst part is our three immediate management higher ups all left the company in the past two weeks. When district manager, regional manager, and my own manager leave all at once that usually means I got to book it out of their. Currently hanging in there for my coworkers but there is only so much one person can take.

    Advice to ManagementAdvice

    some of our products are very over priced and our competition online and a few other major competitors offer more at their stores. Don't like that I have to on a regular basis send our customers elsewhere for a product we don't have in stock when they want it that same day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Worst job ever.... Overworked and underpaid....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Associate in Chicago, IL
    Current Employee - Senior Sales Associate in Chicago, IL

    I have been working at RadioShack part-time (more than an year)

    Pros

    The discount is good on most products and the majority of the employees that you meet are friendly.

    Cons

    The pay is horrible, the amount of training that you have to go through is way too much considering how much you get paid, the comission stinks, the majority of the people in power don't lead by example, the hours vary too much, you can get written up for things that you can't control, they MAKE you call people as if you are a telemarketer, there are so much more that I can say but I think everyone gets the point.

    Advice to ManagementAdvice

    If you want your employees to care about your company than you have to treat your employees better. For starters, you should probably pay them more! One associate told me that they hate the fact that McDonalds employees make the same as us if not more but yet and still we have to know more about what we sell than they do! This is by far the worst job I ever had! The pay and management sucks! I made more money working jobs in highschool! this is not a job fit to support anyone over the age of 16 and yet you have to be 18 to work here. SMH @ The Shack!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Low Wage, Poor Management and an Outdated Tech Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Morris, IL
    Current Employee - Sales Associate in Morris, IL

    I have been working at RadioShack part-time (less than an year)

    Pros

    Flexible Hours
    The Opportunity to Learn New Information about Technology
    Discounts (If you stay long enough)
    Negligible Commissions

    Cons

    Poor Upper Management
    Products in store were novel, at best, and unlikely to sell at worst
    Management was consistently profane, even in front of customers and scheduled employee hours based on the manager's own personal obligations
    Paid Minimum Wage for Part-Time, but pressed to perform Managerial duties, such as store closings and money deposits, without any increase in compensation or the provision of benefits.
    A Dying Franchise

    Advice to ManagementAdvice

    I'm not sure how Management is chosen for the Chicagoland area, but they should be required to undergo training in professionalism and proper attire. It's neither acceptable nor productive for managers to arrive at work wearing whatever they choose, swear in front of the customers and insult their employees and then require those same employees to be the utmost professionals at all times. Furthermore, products sold in stores need to be relevant (i.e. don't be selling old cassette players and cheap novelties and especially not PS3 bundles when everybody wants the PS4. We lost MAJOR sales because of their absence!) Also, serious consideration needs to be given to the equipment and software being used in stores. When an electronics store is using 10 year old computers with Windows XP that freeze up all the time instead of Up-to-Date equipment, that sends a poor message to customers. Lastly, in the same vein, please update the Radioshack POS system so that it's a little more efficient' it's way overdue for a serious makeover.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    It's definitely not a career job, but it will get you through until you find one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Part Time in Chicago, IL
    Current Employee - Sales Associate - Part Time in Chicago, IL

    I have been working at RadioShack part-time (less than an year)

    Pros

    It can be a pleasant place to work at, depending on the location. You will meet people with different skills ranging from great sales to knowing electronics in depth.

    Cons

    The hourly rate is really restrictive, forcing a person who needs to survive on their own to put in a lot of hours....if there are any. It's definitely a company that is effected by the economy and it shows.

    Advice to ManagementAdvice

    There is a need for full time workers who know what they're talking about, but unfortunately the majority of the people who are hired are not knowledgeable of too much other than cell phones.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack full-time (more than 3 years)

    Pros

    Good place to get some work

    Cons

    There are politics everywhere, RS is no different
    dont believe their promises or what they say
    changes compensation all the time

    Advice to ManagementAdvice

    they rather choose someone they like with no experience or skills than promote someone right for the job.

    Doesn't Recommend
    Negative Outlook
  8.  

    smh at radio shack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at RadioShack part-time (more than 3 years)

    Pros

    when I first started and made thirty dollars off each new line we sold those were happydays

    Cons

    we only get 2percent off each ticket they really have took are commission away

    Advice to ManagementAdvice

    needs to be more organized

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Jump of the Tintanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago Heights, IL
    Current Employee - Sales Associate in Chicago Heights, IL

    I have been working at RadioShack full-time (more than 5 years)

    Pros

    Good employee discounts and job flexibility

    Cons

    Pay, middle management, senior management, marketing!!!!!!!!!!!!

    Advice to ManagementAdvice

    Sell the company or fire every executive in Ft. Worth right now. I have worked for the company for 7 years. I have my pay cut 3 times. We have peiple in the marketing department who can't put a decent marketing plan together. I have a degree in the field and serve as a freelance marketing consultant (for no pay). Management is horrible (middle and senior). They make us push everything one everyone. They measure everything they create new metrics weekly. For every one good job you get you get chewed out over little things. Also its not like I am some person complaining. I am constantly in the top tier in my region in the key metrics they measure employees. Upper management does not listen to anyone on the sales floor if the understood how difficult it can be to do our job at times and the fact that they dont do much to aid us they would change there ways.
    Also the marketing department should be fired NOW!!!!! They changed our target market to the welfare/ poor crowd. This is bad because they want us to add accessories to everything he is the catch they DON'T HAVE MONEY NOR CREDIT. We need to switch to a high end retaler. Give our customers who as a whole are great and the reason i go to work every day and give my best more of and intenctive to buy more. This co.pany has potiental but management is to proud or to ignorant to make the changes necessary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Faat paced fast cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Target Mobile Store Manager in Chicago, IL
    Current Employee - Target Mobile Store Manager in Chicago, IL

    I have been working at RadioShack

    Pros

    fun flexible hours great new manager working experience

    Cons

    constantly consistant needs more for what we do

    Advice to ManagementAdvice

    neeeds more incenitives to keep us happy

    Recommends
    No opinion of CEO
  11. 7 people found this helpful  

    Worse career choice I ever made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at RadioShack

    Pros

    It's not difficult manual labor.

    Cons

    Salaried store managers are required to work six days a week at 65+ hours. Full-time hourly employees are given 32 (sometimes as low as 29) hours a week. Part-time hourly employees can receive as low as 4 hours a week (or sometimes not be scheduled at all in a week). Most of the work falls on salaried managers.

    Upper management is unavailable and unreachable (district manager not answering/returning phone calls or replying to emails).

    As a store manager you are told to hit unrealistically high sales targets- or else be replaced. You will not be given any instructions or suggestions how to obtain the targets, just threatened with your job if you don't attain them.

    Store managers are expected to work from home by being on conference calls that can last at least an hour or more. Calls are twice a week or more.

    The workload is astronomical! There are currently checklists for checklists and pages of them! In a given day there is not enough time to do everything they want done, and they still pile more work on the store. You have to find ways to help customers and get the enormous amount of work done.

    Bonuses don't happen (they change the rules all the time). You never make the amount of money they say you will when you were interviewed.

    You end up living and breathing for a company that clearly thinks very little of you.

    Advice to ManagementAdvice

    Find a different approach of motivating and obtaining targets other than firing and replacing employees and managers.

    The workload needs to be reduced so stores can focus more on customer service.

    Why are you treating your employees so poorly and overworking them?

    Doesn't Recommend
    Disapproves of CEO

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