RadioShack

  www.radioshack.com
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RadioShack Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

2.4 1,301 reviews

45% Approve of the CEO

RadioShack CEO Joseph C. Magnacca

Joseph C. Magnacca

(283 ratings)

24% of employees recommend this company to a friend

Review Highlights

Pros
  • Cell Phone Carrier Reps were very helpful and friendly(in 134 reviews)

  • Some pros for working at RadioShack is the some of the employee discount(in 75 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates(in 138 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold(in 131 reviews)

374 Employee Reviews Back to all reviews
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in
    • Culture & Values
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    It's a good gate way job

    Associate/Keyholder (Current Employee) Vernon, CT

    ProsI get to learn new things about products

    ConsTo much work for the pay

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Good Training for the Bigger and Better Companies

    Manager In Training (Former Employee) Ravenswood, WV

    ProsGreat Commission Opportunities - 2% of all sales! 14 dollars per phone!
    Great Customers - loyal customer base
    Great Training - trained for all major cell phone companies and fast paced
    Discounts - AMAZING discounts. probably why the company loses money, they practically give things away to the employees.

    Cons-Micromanagement beyond anything I have ever seen! Its not enough to sell a phone with a case, charger, screen protector, backup battery, stylus, ect ; they want you to sell your first born child, and even then they will ask why you didn't sell your second.

    -Way too stressful for such little pay. Minimum wage to do things that in any other company, you'd be getting at least 30k+ a year.

    -Promise of advancement in company is a lie. They WILL NOT promote you, unless something crazy happens (i.e. Death, Manager fired, Neighboring store in a bind)

    -You're expendable. The company is proud of it's "always hiring" motto and if you have any issues with the company or associates, they will chop you off the block quicker than you can clock off.

    Advice to Senior ManagementStop micromanagement - the employees have enough trouble with the 3000 rules and policies already set in place, the last thing they want to think about is the fact that they should have sold the batteries to the guy who bought the television.

    Compensate your employees for the job they do, RadioShack isn't the only place that sells electronics.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    No Direction

    Sales Associate (Former Employee) Helena, MT

    ProsGreat Training in sales and support staff

    ConsChanging direction every 3 months and very confusing on what you need to do for company and pay is being lowered all the time so less quality of people will be working that work for cheap!!!

    Advice to Senior ManagementBe more like Tandy's direction and making customer right not company being right

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    It's alright for part time

    Assistant Store Manager (Former Employee) Las Vegas, NV

    ProsI was satisfied with it as part time, wasn't the best but the people I worked with were good.
    Some mangers are really good.

    ConsAlways changing policies.
    They don't pay you enough for their high expectations
    They change the commission structure a lot for the "better"
    They like to fire people for first time mistakes

    Advice to Senior ManagementI hope you can change they way you run your company, else you will go out of business

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I truly hope the company turns around

    Anonymous Employee (Current Employee) South Houston, TX

    ProsBeen around for a long time and currently working hard to turn the company around.... To bad there is no clear direction...

    ConsUpper management currently has no direction.. Regional Managers are beating up the stores and district managers, with no clear direction except to sell more see more and sell more this is the wrong way to handle the loss in tickets...

    Advice to Senior ManagementGive better direction to the store teams and help us understand which stores are closing and stop leaving us in the dark

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Management is out of touch

    R-Solutions Manager (Former Employee) Redlands, CA

    ProsFast paced, mega resources. All the latests gadgets. It's a nerd paradise.

    ConsMost district managers I met, and I met a lot, had ZERO people skills. There is a huge disparity in pay between front line workers and district managers. Way to much pressure for the pay. All their eggs are in the wireless basket. Poor training system.

    Advice to Senior ManagementStop getting bonuses while the average rep can barely pay his bills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    not so satisfactory

    Sales Associate (Current Employee) Denver, CO

    Prosnice enviroment and good management

    Conslow salary paid every two weeks not full time

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    place to go if you need a job

    Anonymous Employee (Former Employee)

    Proscommission was okay. Learned a lot about the electronics in the store.

    Consthey drove sales so hard coworkers became enemies and often stole each others' sales.

    Advice to Senior ManagementFix it. It's not hard. Stop threatening termination.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    1 person found this helpful  

    Poor Employee Consultation, Poor communication

    Assistant Manager (Current Employee)

    ProsFor those who want to learn sales, or more about electronics in general, this is a great place to work. Chances to build a positive, constructive customer base, as well as learn a lot of things you probably wouldn't learn in other jobs or situations. A group of good co-workers can really make your job a pleasant and fun experience.

    ConsThe training is sub-standard at best, or out-dated. The upper management has such poor communication and consistency with the lower rungs of the ladder, half the time you're not sure what you should be focusing on, or are getting conflicting messages. A very damned if you do, damned if you don't environment. Rewards and incentives are either non-existent or horribly executed, no matter how well you do. If you aren't a manager, things like bonuses are a flight of fancy. The pay should definitely be reviewed and adjusted per location/area.

    Advice to Senior ManagementCommunicate with your lower management, make clear expectations, and make sure there is no double talk when you're not looking. Don't treat employees like expendable items, and do more with incentives and motivation other than "You'll get a write up if you don't."

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    At least you won't come home smelling like french fries.

    Sales Associate (Former Employee) Pittsburgh, PA

    Prosminimal physically intensive labor. The job is practically made for someone with interest in electronics, but no official education in them.

    ConsNo room to move up. Goals are always adjusted just out of reach. Ecouraged to deceive customers to increase sales. Every year, the compensation plan changes, and generally for the worse. Feels like a massive disconnect between corporate and the sales floor.

    Advice to Senior ManagementStop changing the terms of your service plans after I sell it to the customer, in such a way that it no longer covers what I promised them. It makes me look like a liar and they tend not to return for future sales.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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