RadioShack

  www.radioshack.com
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RadioShack Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

2.4 1,303 reviews

45% Approve of the CEO

RadioShack CEO Joseph C. Magnacca

Joseph C. Magnacca

(284 ratings)

24% of employees recommend this company to a friend

Review Highlights

Pros
  • Cell Phone Carrier Reps were very helpful and friendly(in 134 reviews)

  • Some pros for working at RadioShack is the some of the employee discount(in 75 reviews)


Cons
  • Compensation is horrible upper management does not really care about the associates(in 138 reviews)

  • The only thing Corporate cared about was the amount of cell phones you sold(in 131 reviews)

374 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great co-workers horrible higher ups.

    Assistant Store Manager (Current Employee)

    ProsThe employee cellphone plans are so cheap.
    People that work here are usually fun.

    ConsToo much stress.
    Little pay for what they ask of you to do.
    It's a job for high school kids but you must be 18 to work there.

    Advice to Senior Management1. You need to change the way you pay your associates.
    2.Your training for the associates should be handled differently, not all store managers train their associates correctly.
    3. Really get to know your stores, spend some time in them and don't just look at the numbers.
    4. Dispose of the Visual merchandising position and use what ever budget you had there towards the employees. (Planos usually don't need to change much and if they do it's because some one is just trying to keep their job.)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Great place to start, horrible place to stay.

    Anonymous Employee (Former Employee)

    ProsGood employee discounts. Great value of products. Something to pass the time by. A lot of work that needs to be done

    Cons1. Not paid enough for what you have to go through with customers
    2. Constantly reminded how easy it is to replace you
    3. Set impossible goals then give corrective actions when not met
    4. Poses as its all about teamwork and singles out everyone
    5. Hardly any praise, all criticism
    6. Promote contests and prizes....only for SM. Not for ASM or Sales Associates
    7. Over priced compared to competition
    8. No promises are ever kept from corporate
    9. Bad scheduling. Work mostly by yourself on the busiest days
    10. Give you hope of a promotion just to hide your guaranteed demotion
    11. Lowest possible pay

    Advice to Senior ManagementKeep your promises and listen to your employees instead of your wallets.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Decent summer job. Open/Close store. Inventory. Sales.

    Sales Associate (Former Employee) San Diego, CA

    ProsManager was helpful. AIr conditioning. Sirius radio. You are forced to be updated on the newest gadgets.

    ConsPushed to sell phones to customers and other unreasonably priced products. Coworkers sometimes try to steal your customers for small incentives. Sirius radio drove me nuts.

    Advice to Senior ManagementRecent trend shows majority of people buying things online at cheaper prices. CUrrent business model is failing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Can't be saved.

    Sales Associate (Current Employee) Boston, MA

    ProsCell phone benefits and Sales Expirience.

    ConsDistrict managers who micro-manage and belittle employees.

    Advice to Senior ManagementNothing can be done to save this sinking ship.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    1 person found this helpful  

    Coworkers are team players, merchandise is top of the line, management stabs you in the back.

    Sales Associate (Former Employee) York, PA

    ProsFun merchandise to work with (Cell Phones, Computers, Tablets, etc...)
    Coworkers were great
    Cell Phone Carrier Reps were very helpful and friendly.

    ConsPay too low for the stress involved: 7.25/hour plus 2% commission on tickets in excess of $50.

    Most customers (in my area) used their welfare checks, cashed next door, to buy things. So that's where our tax money is going.

    Management: I worked part-time at Radio Shack for almost two years. I was hired in June of 2012 by the first of three managers my store would have in that two year period. He sat in the back, doing very little to train me. Most of the Sales Associate training I received were from my friends: my fellow coworkers. August of that year, that manager was terminated for an undisclosed reason. Needless to say, we got a new manager a few days later. He was by far the best manager the store ever had. He took us under his wing, cared about our success, trained us beyond anything we had ever seen, and over all, just made the store successful. He even trained my to become his assistant manager, but in November of 2012, a mere three months after he had arrived, he was moved to a store in Park City Mall up in Lancaster, PA to replace a underperforming, lazy manager which subsequently got put in our store. This manager, when I mentioned the fact that I had been train to become assistant manager, told me he'd see what he could do, then turned around and hired his own. What's worse, he always schedule himself a perfect little 9-5 schedule, and scheduled his new hire evening shifts so he wouldn't be around. Guess what, I trained his ASM. That's right, and on the many time when he would sneak off on vacation, between her and me, the store did significantly better than when he was there. So much so was the case that he bullied her to no end. She eventually quit because of it and he, instead of picking me, who was all ready trained and trained his last one, hired yet another person to be his ASM. I trained her too. I trained two assistant managers in a years time, all the while myself remaining at part time. His reasons behind it were that my performance wasn't up to expectations. Bogus. My numbers were not only in acceptable parameters, they were ABOVE his own performance numbers, and he was manager. Not to mention I was his most reliable associate, even give the fact that I biked to work each day. I even coved his tail any time someone called in sick. The only time I ever called in sick in those two years, would anyone cover for me? No. I had to go in anyways.

    Anyways, long story short, he had a very bad case of favoritism. He brought in all his old associates from stores he managed previously, giving them all the hours. The two other associates originally from our store, and myself, were given the leftovers (anywhere between 15-20 hours a piece while they always got 30+). Well, as a college student, with a car payment, insurance payment, and school to pay for, I needed more hours than that. The many time I had asked for full time were always denied. So I went out and got a second job to cover for the hours I wasn't getting there. I then typed up a letter of intent, stating I had taken a second job to supplement those hours that Radio Shack was unable/unwilling to give me, and that my availability would be changing to reflect that. What did my manager do? He took that letter, behind my back, used it as a two weeks notice, and terminated me. He terminated me for getting a second job. I've seen a lot of things happen in retail, but never in my life have I ever seen such a wrongful action by management, further condoned by the District Manager.

    Anyways, that's my two cents worth. I hope it helps someone out there from making the same mistake I did.

    Advice to Senior ManagementWhen you have trained, performing, reliable associates, willing to work full time for you... do it. It will not only help the store, but your bonus.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Radio Shack Entry-level

    Sales Associate - Part Time (Former Employee) Big Rapids, MI

    ProsCommissioned pay, coworkers, and the fact that its a job

    Conspay changes frequently. Management sucks.

    Advice to Senior ManagementGet store managers that actually are good managers/leaders and not just good at sales.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Horrible

    Sales Associate - Part Time (Current Employee) Knoxville, TN

    Prosthe best and only reason I can think of to work at RadioShack is the dealer line you can get for your cell phone

    ConsThe constant change in company policy. I was Hired full time 4 years ago, I have seen 3 CEO's, been made an official Assistant Manager getting a raise....only to see the program get taken from me and being forcibly moved to part time without being warned i would be losing my full time status.

    Advice to Senior ManagementPay your workers more than minimum wage for a job in high pressure low commission sales

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    One of the worst places I've ever worked in my life.

    Assistant Store Manager (Former Employee) Salem, OH

    ProsIt is not a hard place to work at all. If your have drive you can be successful. The benefits are decent as well.

    ConsThe turnover rate is high, stress is high, pay is unstable, management tries to run districts through email the same emails all day everyday ... Pay scale isn't consistent, in the 5 years i was with the company it changed 4 times... with so many stores closing down your always worried if you will find yourself jobless in a month.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun if you're not in management

    Store Manager (Former Employee) Indianapolis, IN

    Pros- great people to work with
    - not a heavy traffic store
    - encourage you to try out products

    radioshack is a good company if you're interested in how to be a salesman and/or have a love of cell phones. I learned so many things there from what a diode is to how to set up many of my electronics. Your bosses will become your friends and they're really good people. You learn how to talk to people and become very appealing and convincing. You have to sell to make your money because minimum wage just won't cut it.

    Cons- terrible upper management
    - micromanage the managers
    - changes their focus every month
    - talks about the "foundations" yet, do not have any
    - managers are required to work 48+ hours

    The upper management requires too much out of you. When you work 12 hour days between 4-6 days a week you get burnt out. They never tell you what you're doing well in your store, only what could be improved. I loved working for them when I was a part timer just graduating high school. I really did learn a lot of good things from them. They also become very hypocritical. I ended up leaving from so much stress from the district and regional managers and they're wishy washy plans on what needed to be done.

    Advice to Senior ManagementYour managers can't work 50+ hours every week.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Store Manager

    Store Manager (Current Employee) Chapel Hill, NC

    ProsThere are very good hardworking people that have been with the company for a long time. These old school employees are ready to lend a hand but they also know the system and will not shoot themselves in the foot if ti hurts their store.

    ConsPoor Loss / Prevention budget tied to poor employee selection. Employees lack the knowledge and service skills and sometimes the deadlines are not realistic.

    There is a lack of sharing between stores due to the competitive nature of its procedures. Stores compete against one another therefore they will not send you the item you need unless the District Manager steps in.

    Advice to Senior ManagementWe all work for the same good, we should see profits as a whole for the entire district or region. There are good people working for Radio Shack still, we just have to find them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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