RadioShack
2.4 of 5 1,284 reviews
www.radioshack.com Fort Worth, TX 5000+ Employees

RadioShack Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

2.4 1,284 reviews

                             

45% Approve of the CEO

RadioShack CEO Joseph C. Magnacca

Joseph C. Magnacca

(274 ratings)

24% of employees recommend this company to a friend
371 Employee Reviews Back to all reviews
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    Family feel/crappy benfits and pay

    Anonymous Employee (Current Employee)
    Fort Worth, TX

    ProsThe area I work in has a family feel to it. If I have personal business to take care of, I can without being made to feel guilty..

    ConsNo room for promotion unless you are part of the "in" crowd. Benefits/low pay

    Advice to Senior ManagementGive real raises to those of us doing the real work.

    No, I would not recommend this company to a friend

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    Work hard to get nothing.

    Sales Associate (Former Employee)

    ProsIt's a job. That's it. There's nothing rewarding or positive. Some store managers actually care and genuinely want you to be successful, but they are not allowed to control that possible success (for example, they aren't allowed to manually create the store's schedule, it's all computer generated based on the previous year's store sales and your personal success/failure from the week before).

    ConsYou work hard for little pay. Unless you are willing to kiss up to management, you're not likely to get far. Most employees are part time with as little as 5 hours a week, some times not even on the same day, or 20 hours at most. You are on an hourly base, but are encouraged to get on commission so you can meet your sales goals. Unfortunately, you are not only at the mercy of if customers come in or not, but you are also required to do tasks that remove you from the sales floor, such as plan-o-grams.

    Advice to Senior ManagementAllow store managers more control over employee scheduling.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Oh gosh, where to begin...

    Sales Associate (Former Employee)
    Monrovia, CA

    ProsWorked there part time for 4 years. They gave me a chance despite not having any sales experience. It varied from manager-to-manager, but generally they worked well around my college classes. During my tenure there, compensation was through a base pay and commission. On a good week of selling, I could make as much as someone working full-time.

    ConsGreat, consistent paycheck was not a reality. Sometimes it was dumb luck.

    Also, I hate to pull the woman card, but I experienced biased, male customers the entire time I was employed, who would rather speak to a male sales associate than me, even after I'd been trained and after I'd been with the company a while. Really, I experienced some incredibly weird stuff there. Maybe it's because it's such a small store and people feel so comfortable around you that they feel they can say anything on their minds. Like, anything. I was harassed there quite often, most of the time all my managers would say was "sorry" to me after. Oh, and to suck it up.

    Oh, also, in my four years there, I had 8 different managers. More than half were "let go" for taking money from the registers. Personnel is inherently inconsistent and not often good team players. The sales team was even more inconsistent, and often were unnecessarily cut-throat with each other.

    Advice to Senior ManagementI've never understood Radioshack's attempt to be hip. Their marketing strategies seem as if they are created last-minute or by a total amateur. Goodness knows how much Radioshack has spent in the last 7 years on those awful, forgettable campaigns. Remember when you wanted to be called "The Shack"? Nobody does.

    Maybe change ad agencies, embrace being a small, DIY parts store, change your business model. Something.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    No space to breathe

    Sales Associate (Current Employee)
    White Plains, NY

    Prosplay with cool gadgets
    get discounts on said cool gadgets
    make customers happy with the same cool gadgets
    make a 1-2% commission on these cool gadgets

    Consin most stores, employees feel incredibly monitored, controlled and micromanaged. There's no room to breathe and no independence. Given a little more space, I think sales would increase. I think that every salesperson has their own style and methods for closing a sale. RadioShack makes you use their scripts and push the products that upper management (in another city) thinks my customers want.

    Advice to Senior Managementgive sales people some room and have a little faith in us. your entire company will grow if you do.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Too much work not enough pay.

    Store Manager (Former Employee)
    Chicago, IL

    ProsSome pros for working at RadioShack is the some of the employee discount.

    ConsToo much work not enough pay.

    No, I would not recommend this company to a friend

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    not the worst but not the best either

    Sales (Former Employee)

    Prosdiscounts! amount depends on the product line.
    decent pay plus commissions on sales.
    easy hours and not too much stress

    ConsLooking back, this certainly wasn't the worst job I've had. But we were told to sell products that our customers didn't like or need. Moving up requires brownnosing with the management.

    Advice to Senior Managementlearn about your customers and try to sell products that interest them

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    out-of-date product line and antiquated business practices

    Retail Store Manager (Former Employee)
    Trenton, NJ

    ProsIf you're working at RadioShack, make the most of it:
    - Decent salary
    - Small commissions (1-2%, depends on product)
    - Learn as much as possible about consumer electronics
    - Learn how NOT to manage a company
    - Get experience managing a team
    - Move up quickly -- there's a lot of employee churn

    ConsI don't have all day to write, but RadioShack used to be a great company that was known for great technology and customer service. That is sadly no longer the case.
    - Upper management doesn't have a long term strategy
    - basic business practices are antiquated and new ideas aren't appreciated
    - reporting structure is completely vertical
    - Product line are outdated
    - e-commerce is run like a separate, silo-ed division
    - brand equity has already diminished and will continue to do so

    I recommend working for a company that is going somewhere -- but you can still learn a lot in Radioshack.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Nice

    Store Clerk (Current Employee)
    Decatur, GA

    ProsPeople are nice to see

    ConsTechnology is gonna be what it wanna be

    Advice to Senior ManagementDairy Queen

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    long hours + incompetent managers + an employee discount

    Sales Associate (Current Employee)
    Brooklyn, NY

    ProsEmployee discount at one of the best electronic stores in the country! You can move up quickly if you're good at making friends and sucking up to managers.

    ConsEmployees represent a number and possible resource to be exploited by management. Nothing else! Hours are very long and pay isn't great unless sales are high (think November-December). High employee turnover.

    Advice to Senior Managementcare about your employees. offer better benefits so there's less turnover.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    good learning experience, but move on quickly

    Radioshack Store Manager (Former Employee)
    Jersey City, NJ

    ProsWith little sales experience, I got a manager position within 2 years. That's largely because of the high turnover of employees. Take advantage of this, and learn as much as possible, and then move to a job that values you as an employee and the sales experience from Radioshack.

    ConsRadioshack's systems and processes are antiquated, and any suggestions from the stores are not listened to by upper management. I constantly propose new processes and improvements to procedures, but I'm rebuffed by corporate.
    Radioshack is being killed on e-commerce by the likes of Best Buy and Amazon, so I'm not optimistic about the future of this company.

    Advice to Senior ManagementGet with the times: bring in new blood to upper management or else Radioshack will go the way of Barnes & Nobles.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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